iKoustic Soundproofing Reviews 

569
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Can't recommend Ikoustic enough, they were brilliant from the first phonecall to delivery, Yorkshire soundproofing fit it for us, Superb product, it definitely works, if you want to drown out noise ,... See more

Company replied

Rated 5 out of 5 stars

Ordering on the website was very easy an simple. Very helpful staff on the telephone. Quantity of materials delivered was exactly right. Fitting instructions easy to follow. Delivery was 2 days early... See more

Company replied

Rated 5 out of 5 stars

Good website, very informative with pictures showing you what you may need, followed up by a good customer sales person to talk it through and help with the order. Arrived quickly and is now being ins... See more

Company replied

Rated 5 out of 5 stars

We purchased some soundproofing "mutemats" from Ikoustic Soundproofing. Our baby sleeps directly above my husband's home study. We are really pleased with the result. My little one is able to peaceful... See more

Company replied

Company details

  1. Acoustical Consultant
  2. Building Consultant
  3. Building Materials Store
  4. Building Materials Supplier
  5. Foam Rubber Supplier
  6. Gypsum Product Supplier
  7. Insulation Materials Store
  8. Property Maintenance
  9. Rubber Products Supplier

Written by the company

iKoustic specialise in providing Sound Insulation and Absorption Solutions to reduce the impact of Noise on those around you. We have a wide range of products for Walls, Floors and Ceilings to choose from. We supply products for self install or can provide a full installation service. Give us a call and we can discuss your Noise Issue?


Contact info

4.8

Excellent

TrustScore 5 out of 5

569 reviews

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4.8

All reviews

(569)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best company specialising in…

The best company specialising in acoustic materials which are a mandatory requirement for new developments. Website and delivery is great and sales team are very helpful.

November 1, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks so much for taking the time to leave us a review! I'm happy to hear the sales team we're helpful!

Kind regards,
Miles

Rated 5 out of 5 stars

Delivered on time and very well…

Delivered on time and very well packaged.

November 11, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi GW,

Thank you for taking the time to leave us a review! glad to hear everything has arrived safe and sound.

Kind regards,
Miles

Rated 1 out of 5 stars

Poor service

ikoustic definitely needs to change the delivery provider as the order took 2x more time to be delivered than expected. I wish I had chosen a different company for my requirements.

November 4, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Alex,

Firstly, we are sorry to learn of the negative delivery experience you provided – as the vast majority of our reviews will attest, this is not the usual service experienced by the thousands of iKoustic customers.

We’ve been trying to contact you and would like to help resolve the issue.

Can you please call the office today on 01937 588226.

Rated 5 out of 5 stars

Prompt delivery and excellent customer…

Prompt delivery and excellent customer services with follow up once the ordered was placed

November 1, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Asif,

Thanks for buying with us! It's great to hear you had a five-star experience.

Kind regards,
Miles

Rated 5 out of 5 stars

Helpful staff and great product…

Knowledgable sales staff on the iChat and were able to arrange a delivery within 2 days, when there was some confusion over delivery date they worked as a team to sort it out, thank you.
The Tecsound 55 pipe insulation worked well, job done!

October 5, 2022
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Reply from iKoustic Soundproofing

Hi Mrs A,

Thank you so much for taking the time to leave us a review. I’ve spoken with Richard about your order and I’m glad to hear we were able to resolve your delivery issue. We take quality assurance very seriously and we will be reviewing how we can avoid any confusion for our customers moving forward. It’s excellent news to hear your pipe wrap is performing well and we do hope you would consider using us again for any noise issues.

Kind regards,
Miles

Rated 5 out of 5 stars

Great price

Great price, excellent delivery service. Great customer service, e-mail and telephone contact following my order. Cannot recommend enough! 5*

November 2, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Colin,

thanks for such a thoughtful review. I'm really pleased to hear everything ran smoothly and I'll be sure to share your review with the team!

Kind regards,
Miles

Rated 5 out of 5 stars

Great advice

We were offered great advice, and the products we bought were the cheapest we could find. We will definitely be going back when we do the rest of our rooms. Many thanks for all your help!

October 24, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Happy to help David! Thanks so much for the five-star review, the whole team really appreciates a great result.

Kind regards,
Miles

Rated 5 out of 5 stars

Good serviced

October 21, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Richard,

Thanks for the five-star review!

Kind regards,
Miles

Rated 5 out of 5 stars

Sound, mate.

From the website to the helpful call from Ikoustic to ensure the stuff was right for the job, to the arrival of the product all went smooth as,
excellent products too, will for sure be a return customer, many thanks!

October 19, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Neil,

I'm glad to hear everything ran smoothly! thanks for taking the time to leave us a review.

Kind regards,
Miles

Rated 5 out of 5 stars

Great Product Range and Service

When trying to identify the acoustic absorbing ceiling product I needed I was given excellent help on chat. iKoustic had exactly the product I needed, which is not easy to find. The delivery was as agreed and the driver went out of his way to bring the product to where I wanted it. I will order from iKoustic again.

October 10, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks for your review Jon! I'm glad we were able to help solve your sound issue.

Kind regards,
Miles

Rated 5 out of 5 stars

A totally brilliant service from start…

A totally brilliant service from start to finish. I wish every experience was as good as you guys. Can’t recommend you highly enough

September 16, 2022
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Reply from iKoustic Soundproofing

Thanks for such a lovely review, Anna! It means the world to us to hear feedback like this and I'll be sharing it with the team in our morning meeting.

Kind regards,
Miles

Rated 5 out of 5 stars

I found this company most helpful

I found this company most helpful. The delivery was also excellent and on time.

September 14, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Great to hear everything ran smoothly! Thanks for leaving us a review.

Kind regards,
Miles

Rated 5 out of 5 stars

All good

The order can on the date stated, there was a small issue of one of the clips missing a component, but once informed of the issue they posted a replacement out next working day. Very helpful staff answered all my questions about fitting.

September 13, 2022
Unprompted review
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Gavin, thanks for taking the time to leave us a review! We're glad to hear everything went well. Thank you for your patience with the missing component, I'm happy we we're able to remedy the issue with little delay.

Kind regards,
Miles

Rated 4 out of 5 stars

Very speedy delivery & good quality…

Very speedy delivery & good quality product

September 6, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks for your review! I'm glad we could supply you with our quality products and get them to you quickly. Thanks for shopping with us.

Kind regards,
Miles

Rated 5 out of 5 stars

Very friendly professional advice and…

Very friendly professional advice and very fast delivery, with in 2 days from placing the order.

September 8, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks so much for your kind review! We're glad we could offer you advice on your project and get you materials to you ASAP.

Kind regards,
Miles

Rated 5 out of 5 stars

Acoustic Matting Purchase

Very helpful and knowledgeable staff.
Dealt with my enquiry and delivery questions promptly and rec'd a call back to confirm delivery method.

September 2, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Steve,

Thanks for taking the time to leave us a review. I'm glad to hear everything ran smoothly after our chat!

Kind regards,
Miles

Rated 5 out of 5 stars

All the staff that I spoke to and…

All the staff that I spoke to and messaged we’re extremely helpful and knowledgable, and when I rang for additional advice they explained everything to me in detail, thanks so much for all your help everyone

August 29, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks Lisa, we're always striving to provide exactly the service you've described. I'll be sharing this review with the team in our morning huddle. It's a real morale booster to receive feedback like this!

Many thanks,
Miles

Rated 5 out of 5 stars

Great communication

Great communication. Made things very simple to organise. Thanks

August 27, 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks for your kind words, I'm glad to hear everything ran smoothly.

Kind regards,
Miles

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