Ideal Mortgage Advisers Reviews 

571
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for providing clear guidance, efficient communication, and professional support throughout the entire mortgage journey. People note that advisors are exceptionally responsive, ensuring that every question is answered promptly and complex financial situations are handled with great care and ease. Though some customers noted occasional stress caused by external third-party delays, reviewers emphasized that the team stepped in proactively to keep things on track. Consumers truly appreciate this dedicated and reassuring approach, making many repeat clients eager to return for future property purchases and renewals.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

Service

Reviewers mention positive feedback about service, highlighting top-notch support and effortless mortgage... See more

Customer service

Consumers find customer service to be positive and exceptionally helpful throughout the entire mortgage... See more

Response time

People report positive experiences with response time, highlighting super speedy replies and prompt... See more

User experience

Reviewers highlight positive aspects of user experience, describing the process as effortless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brian was my advisor and he was absolutely amazing. Mind you the process started way before I even found my house. He was patient, professional, understanding, helpful. Thats just barely explaining ho... See more

Rated 5 out of 5 stars

Andrew O'Neill has helped us on many remortgages and is always incredibly helpful, efficient and goes above and beyond. Even with complex situations he is patient and calms and we highly value his exp... See more

Rated 5 out of 5 stars

We used Alex as our mortgage advisor for our first home and he was super helpful all the way through the process. He answered many questions which were not even directly related to the mortgage proces... See more

Rated 5 out of 5 stars

Used Ideal Mortgage Advisers for our first mortgage and remortgage 5 years later. Truly great service, very helpful and informative throughout the whole process. Richard has been great for us and we w... See more


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

Ideal Mortgage Advisers are six experienced mortgage & protection brokers who jointly have over 60 years of experience. We are based in sunny Bristol, but have customers from all over the UK. Give us a call to see how we can help you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

571 reviews

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5.0

All reviews

(571)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Ideal Mortgage Advisers

Another great service from Brian Donovan at Ideal Mortgage Advisers. Brian has been helping me with my mortgages and remortgages for a number of years and, as usual, he always provides clear, accurate and high quality guidance and advice. Highly recommended!

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent knowledge and communication.

This is the third time Andrew has helped us successfully sort out mortgage and re-mortgage requirements. Truly excellent service. Knowledgeable and patient and wouldn’t let it lie until we had what we needed. Thank-you so much!

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

We could not have purchased our house without David's support

We could not have purchased our house without David's support. Through his efforts, we were able to keep our mortgate rate and provider through all of the ups and downs in mortgage rates, a house purchase that collapsed after six months on the day of completion, and the acceptance of an offer on the house we eventually purchased on the final day of the mortgage. He is very knowledgeable, and was responsive and supportive every step of the way.

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

Remortgaged with Ideal Mortgage Advisors

I have remortgaged through Ideal Morgage Advisors on a couple of occasions and throughout the entire process they have provided an excellent end to end service. I have engaged with David Burdett who is professional, knowledgeable, and an advisor who offers sound advice and is extremely reliable, The overall service that (IMA) provide is notably thorough and to a very high standard.

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Service, advice and experience in finding suitable mortgage options is of the highest quality.
Brian is the go to person for advice, even with slightly complicated scenarios . Always very responsive and pro active .
Highly recommended.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

A complex job well done

Alex and his team successfully navigated an unusual mortgage requirement for us, with very few options available. Alex kept us informed at all times and mopped our brows more than once before landing the successful completion for us. While I'm not sure we'd attempt anything quite like that again, we'd have no hesitation in either using or recommending Alex and his team in the future after a difficult job well done.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Rhys goes above and beyond in helping to get the best mortgage deal for you. I have used this company several times and they have always been professional and helpful and would highly recommend their service.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous and reliable service

I have been using this company for years and have only had positive experiences. David is just great - honest, concise and transparent.

I just successfully completed another remortgage deal on my rented property. Would highly recommend.

James
Coulsdon

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Brian Donovan made our complex case easy

Brian Donovan has made our very complex case feel very easy. He's highly responsive, always willing to discuss details on the phone, and very quick to give us answers and clarity. We would recommend him to anyone seeking a mortgage.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Super helpful

Rhys was super helpful and was vital in helping me secure a better deal. Has always been great to deal with and I have nothing bad to say.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Mortgage Advisor

I can't recommend Rhys from Ideal Mortgage Advisers enough. He has helped me negotiate through the complicated world of mortgages for the past 10 years. He has consistently exceeded my expectations every time and has helped secure me the best mortgage to suit my personal circumstances.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

First time buyers

As first time buyers Alex really helped take the stress out of securing a mortgage, he was on hand to answer all of our many queries and sourced the best interest rate available to us.

Thank you for all of your help and we highly recommend your services to anyone looking to secure a mortgage.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful, proactive, worthwhile

Brian was great throughout the purchase process. I'm a first time buyer and didn't really know what I'm doing but Brian was v helpful at explaining to things over the phone and got things done promptly. The mortgage rate kept improving throughout the process and Brian was always quick to get me a better rate, ultimately saving me hundreds of pounds a month in mortgage repayments. Can thoroughly recommend.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Alex's expertise, professionalism, and attention to detail made the entire process smooth and stress-free.

Alex was always available to answer our questions and provide valuable insights. His commitment to finding the best mortgage option tailored to our needs truly sets him apart.

I highly recommend Alex to anyone needing a reliable and knowledgeable mortgage advisor.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Alex at Ideal Mortgage Advisors was recommended to me by a friend. Over a period of six months he tracked the best mortgage rates for me before I remortgaged. He was very proactive, gave regular updates and I never had to chase for information. Alex was professional, friendly and happy to answer my many questions. I would highly recommend, an excellent service.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful, Fast, overall great!

I have used this company and specifically Andrew to firstly get my first mortgage on my first house and also to remortgage and find better rates.

As it was our me and my partners first house, it was a new and nerve racking experience but Andrew helped every step of the way and made it much easier.
Any questions were answered with a swift response

Very much recommended this company & Andrew

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Brian Donovan

Brian Donovan's patience and pragmatic approach were invaluable in navigating our complex mortgage needs. Thanks to his guidance, we achieved an excellent outcome. We highly recommend Brian and Ideal Mortgage Advisers for their exceptional service.

January 26, 2024
Unprompted review

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