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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the LED bulbs, noting their brightness, durability, and significant improvement in visibility. Many people also highlight the fast delivery service, with items often arriving quickly and well-packaged. However, some customers experienced issues with their orders and the service received. A few people reported receiving incorrect items and difficulties with refunds. There were also instances where paid next-day delivery did not occur as expected, and some found the website to be less user-friendly.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the LED bulbs, describing them as... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the LED bulbs for their outstanding... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the exceptional and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with some... See more

Order

Clients share ambiguous opinions on order. Some customers experienced issues, such as a camera being out of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very sound to deal with, extremely helpful customer service before and after purchase. Fast delivery, ordered Thursday evening, arrived Monday afternoon. Bulbs are outstanding. Bought Led’s for my 202... See more

Company replied

Rated 5 out of 5 stars

Excellent LED Bulbs from Inch Autos The LED bulbs from Inch Autos are top-quality. Bright, clean light output with a solid build that feels durable and well-made. Installation was easy, and the p... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the LED lights I got from inch autos. The delivery and customer service was top notch and the LED headlights have completely transformed my night time driving experience from poor... See more

Rated 5 out of 5 stars

Got a full LED conversion for my Corolla E12 absolutely crazy light!! It’s almost like you’re always driving by day. Absolute A1 to deal with 👌🏻 Highly recommended. You won’t get brighter!


Company details

  1. Car Accessories Store

Written by the company

Supplying car accessories


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

No response

Ordered a part, received the wrong part. Phone number goes straight to voicemail instructing you to whatsapp message. Got no reply from that. Emailed them. Also no reply. No real business address on website (only shows as 'Killarney') Absolutely no reponse in any way. Stay clear of this 'company' and buy elsewhere.

April 17, 2026
Unprompted review
Inch Autos logo

Reply from Inch Autos

Hi Paschal,
We’re sorry to hear this, but we cannot find any record of your order in our system.
We take customer service seriously and respond to all genuine queries via WhatsApp and email. It’s possible your message didn’t come through, so please contact us again with your order details and we’ll resolve this immediately.
For clarity, our full business address is available upon request and included with all orders.
We’re happy to put this right as quickly as possible.
– Inch Autos

Rated 5 out of 5 stars

Dash cam for car

The camera i ordered was out of stock and I didn't realise but the next one up came instead they were in around the same price.
The one I received is exactly what I needed but didn't realise it is a 3channel cam and handy for when I am towing the trailer or reversing into a parking space

October 2, 2025
Rated 5 out of 5 stars

I got a full package for a Mondeo

I got a full package for a Mk5 Mondeo. Paid extra for next day delivery. All went smoothly. Bulbs arrived on time. What an absolute difference. All I can say is I've delt with Inch Autos before and in fairness the knowledge is excellent. I will most certainly deal with them again.

January 27, 2026
Rated 5 out of 5 stars

Great customer service, Great Led Bulbs, fast delivery.

Very sound to deal with, extremely helpful customer service before and after purchase. Fast delivery, ordered Thursday evening, arrived Monday afternoon. Bulbs are outstanding. Bought Led’s for my 2020 Caddy and they make a huge difference, also extremely easy to install. Couldn’t recommend inchautos enough, extremely helpful and sound lad to deal with. This company was an absolute pleasure to deal with, extremely satisfied with the result on my van too. Thanks very much 👍🏻

February 9, 2026
Unprompted review
Inch Autos logo

Reply from Inch Autos

Hi James,
Thanks a million for taking the time to leave such a detailed review — it really means a lot.
Delighted to hear you were happy with the service and that the bulbs made such a difference to your 2020 Caddy. That’s exactly what we aim for — quality products, fast delivery, and support both before and after the sale.
Great to know they were straightforward to install too. If you ever need anything else or have any questions down the line, just give me a shout.
Really appreciate the recommendation.
All the best,
Inch Autos

Rated 1 out of 5 stars

They have next day delevery option for…

They have next day delevery option for extra charge, I paid for that on 3rd in the evening to receive 5th but didn't receive and when I tried to reach them just excuses as no more fastway in Ireland and didn't even offer me the difference.

February 6, 2026
Unprompted review
Inch Autos logo

Reply from Inch Autos

Hi Ahmed,
Thanks for your feedback, and we’re sorry to hear about your experience.
Your order was dispatched correctly using An Post’s next-day delivery service and handed over within the required timeframe. Unfortunately, An Post are currently experiencing significant delays due to a surge in parcel volumes following Fastway ceasing operations, which has affected some next-day deliveries nationwide.
While delivery performance is ultimately controlled by the courier once a parcel is in their network, we did actively follow this up with An Post to understand the cause of the delay and keep you informed.
We understand how disappointing this was, especially given your travel plans, and we appreciate you taking the time to share your experience.
Regards,
Daniel
Inch Autos

Rated 5 out of 5 stars

K65 Bulbs: Great product + great customer service

The LED bulbs are fantastic. Improved my lights immeasurably and visibility in dark is no longer problematic.

The original package was misplaced by An Post, and Inch sent out a second set of bulbs with no delay.

Excellent customer service and would highly recommend.

February 2, 2026
Unprompted review
Inch Autos logo

Reply from Inch Autos

Hi Pat,
Thanks a million for the great review — really appreciate you taking the time to leave it.
Delighted to hear the K65s made such a difference to your visibility. That’s exactly what we designed them for.
Sorry again about the An Post issue, but glad we could get a replacement out to you quickly and sorted.
If you ever need anything else, just shout.
Thanks again,
Daniel
Inch Autos

Rated 4 out of 5 stars

Excellent …

Excellent posted quickly clear information delivered on time

December 31, 2025
Inch Autos logo

Reply from Inch Autos

Hi Andrew,
Thanks very much for the great review.
Glad everything arrived quickly and that the information was clear and helpful. That’s exactly what we aim for.
Really appreciate the support.
Daniel
Inch Autos

Rated 5 out of 5 stars

Bulbs arrived very well packaged and of…

Bulbs arrived very well packaged and of great quality.
Bought these Bulbs for my father's passat and totally transformed the car.

December 28, 2025
Inch Autos logo

Reply from Inch Autos

Hi Wesley,
Thanks a million for the great review.
Glad to hear the bulbs arrived safely and that you’re happy with the quality. Delighted they transformed your dad’s Passat — that’s what we like to hear.
Really appreciate the support.
Daniel
Inch Autos

Rated 5 out of 5 stars

Absolutely great company to deal with

Absolutely great company to deal with, customer service off the charts could not do enough to help and support your experience.
Got the full pack deal for VW Crafter 2018 and added in the parks just to keep front looking uniform, if anyone on here reading this with a crafter any year will know, you have more light from a candle with the original bulbs, they are highly dangerous and especially this time of year.
Absolutely blown away with the transformation, the light from dims alone is incredible, never mind the headlight bulbs. If you're in the trade or a delivery driver, you wont regret the cleanliness of the beams from this pack.
TOP TIP when you fit the bulbs just check the setting on your lights as most people with crafter will have lights turned up to the last to actually see anything, just turn down to setting 2, otherwise you will actually be able to see into the back of the person's skull from the oncoming car, that's how powerful the bulbs are.

December 18, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Hi John,
That’s some review — thank you, really appreciate you taking the time to write it.
You’re dead right about the original Crafter bulbs, the difference after upgrading is night and day. Delighted to hear the full pack transformed it for you.
And great shout on adjusting the headlight level after fitting. Proper alignment makes all the difference for visibility while keeping things safe for other drivers.
Thanks again for the support, it means a lot.
Daniel
Inch Autos

Rated 5 out of 5 stars

Excellent LED Bulbs from Inch Autos

Excellent LED Bulbs from Inch Autos

The LED bulbs from Inch Autos are top-quality. Bright, clean light output with a solid build that feels durable and well-made. Installation was easy, and the performance upgrade was immediately noticeable with improved visibility and no flickering.

Great value for the quality—highly recommended if you want a reliable lighting upgrade, and also customer service was amazing by far.

December 12, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Hi Nathan,
Really appreciate the detailed review — thank you.
Great to hear you’re happy with the brightness and clean beam, and that installation was straightforward. No flickering and instant performance is exactly what we aim for.
Delighted you felt the value matched the quality as well.
Thanks again for the support.
Daniel
Inch Autos

Rated 5 out of 5 stars

Ordered multiple LEDs off him and…

Ordered multiple LEDs off him and always no bother ordered a wrong set before n just posted them back to him and he had the right ones back to me by the next day highly recommend

December 15, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Hi Brian,
Thanks a million for the review and for the repeat orders — really appreciate it.
No hassle at all getting the right set sorted for you. Glad we could turn it around quickly.
Thanks again for the support.
Daniel
Inch Autos

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