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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the LED bulbs, noting their brightness, durability, and significant improvement in visibility. Many people also highlight the fast delivery service, with items often arriving quickly and well-packaged. However, some customers experienced issues with their orders and the service received. A few people reported receiving incorrect items and difficulties with refunds. There were also instances where paid next-day delivery did not occur as expected, and some found the website to be less user-friendly.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the LED bulbs, describing them as... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the LED bulbs for their outstanding... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the exceptional and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with some... See more

Order

Clients share ambiguous opinions on order. Some customers experienced issues, such as a camera being out of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very sound to deal with, extremely helpful customer service before and after purchase. Fast delivery, ordered Thursday evening, arrived Monday afternoon. Bulbs are outstanding. Bought Led’s for my 202... See more

Company replied

Rated 5 out of 5 stars

Excellent LED Bulbs from Inch Autos The LED bulbs from Inch Autos are top-quality. Bright, clean light output with a solid build that feels durable and well-made. Installation was easy, and the p... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the LED lights I got from inch autos. The delivery and customer service was top notch and the LED headlights have completely transformed my night time driving experience from poor... See more

Rated 5 out of 5 stars

Got a full LED conversion for my Corolla E12 absolutely crazy light!! It’s almost like you’re always driving by day. Absolute A1 to deal with 👌🏻 Highly recommended. You won’t get brighter!


Company details

  1. Car Accessories Store

Written by the company

Supplying car accessories


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

250 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great bulbs.

I could hardly see the road in front of me as my headlights were just awful not to talk about when the dips were on i couldn't see a thing and had to slow down to a crawl when driving at night.
I drive a lot and was finding it increasingly difficult to manage driving from dusk on.
I seen these bulbs advertised and decided to purchase ones for my car.
I could not believe the difference the new bulbs / lights has made.
I can see a great distance in front of me now even when my dips are on.
It has changed the whole driving experience.
Im not worried now about driving at night now.
Its just great. I purchased on line and had my bulbs the next day.
Brillant service.

Would recommend Inch Autos to everyone with headlight issues.
Customer from Donegal.

November 24, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Hi Catherine,
Thank you so much for taking the time to write this — it really means a lot.
Driving at night should never feel stressful, so I’m delighted to hear the bulbs made such a difference and restored your confidence on the road. That’s exactly why we do what we do.
Great to hear they reached Donegal quickly as well.
Really appreciate the recommendation and the support.
Daniel
Inch Autos

Rated 1 out of 5 stars

Shocking experience for a so called…

Shocking experience for a so called business.. Stuff gets lost easy as was lost in post and you won't get a refund .. Text loads of times to barely get a response back after numerous messages if to send to get some reply .was told after I dunno how long, money is sent back to card of payment and they're was no payment made, I and the bank can confirm this.. Opened a case with revoult after only way to get funds back.. Stay clear if you don't want to be messed around and wasting your time. Never again I'll order and I'll be spreading the word too

November 20, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Hi Mark,
We’re sorry your delivery was delayed. Your order was dispatched on the same day it was placed, and we provided An Post tracking information several times. When the parcel was held up in the system, we offered for you to call to collect another set from our office in Killarney so you wouldn’t be stuck.

When you later requested a refund, we processed it back to the same card you paid with, which is standard procedure. Refunds issued this way can take a few working days to show in your account depending on your bank.

The delay was caused by An Post and affected multiple packages sent out that day. If you still need the transaction reference for your refund, please contact us directly and we’ll be happy to provide it.

We’re a local business and always aim to resolve issues fairly and quickly for our customers.

Rated 5 out of 5 stars

Got a full LED conversion

Got a full LED conversion for my Corolla E12 absolutely crazy light!! It’s almost like you’re always driving by day. Absolute A1 to deal with 👌🏻 Highly recommended. You won’t get brighter!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant lights

Brilliant lights, got them on 3 cars and very satisfied with them all, a great man to communicate with also, highly recommend

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

The bulbs I got were great I have them…

The bulbs I got were great I have them in 4 different cars all work amazing have some of them with a good while and no issues. Customer service cannot be faulted. I got a WhatsApp to make sure I got them fitted correctly and that I was happy with them

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Got H7s fulls an dims an h11 fogs for…

Got H7s fulls an dims an h11 fogs for mk5 Golf big upgrade from standard lights passed Nct first go I’m a previous customer have got other LEDs off him too never had any issues absolute gent to deal with

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend

I would highly recommend, as a mechanic i regularly buy led replacement lights for my customers off these guys. The key reasons are because it is very difficult buy quality leds that give good light over distance, a correct beam pattern not to dazzle other cars and no emf distortion to the radio signal.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Easily buy again

Got lights for a 16' auris, Toyota lights are known for being horrendous, swapped them out and they're brilliant, barely need to turn the headlights on at night

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 would definitely buy again for my next car

I am very happy with the LED lights I got from inch autos. The delivery and customer service was top notch and the LED headlights have completely transformed my night time driving experience from poor quality halogen bulbs that barely lit up the road to high quality LED lights that light up the whole road but also don’t blind oncoming drivers.

November 14, 2025
Unprompted review

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