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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the LED bulbs, noting their brightness, durability, and significant improvement in visibility. Many people also highlight the fast delivery service, with items often arriving quickly and well-packaged. However, some customers experienced issues with their orders and the service received. A few people reported receiving incorrect items and difficulties with refunds. There were also instances where paid next-day delivery did not occur as expected, and some found the website to be less user-friendly.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the LED bulbs, describing them as... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the LED bulbs for their outstanding... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the exceptional and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with some... See more

Order

Clients share ambiguous opinions on order. Some customers experienced issues, such as a camera being out of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very sound to deal with, extremely helpful customer service before and after purchase. Fast delivery, ordered Thursday evening, arrived Monday afternoon. Bulbs are outstanding. Bought Led’s for my 202... See more

Company replied

Rated 5 out of 5 stars

Excellent LED Bulbs from Inch Autos The LED bulbs from Inch Autos are top-quality. Bright, clean light output with a solid build that feels durable and well-made. Installation was easy, and the p... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the LED lights I got from inch autos. The delivery and customer service was top notch and the LED headlights have completely transformed my night time driving experience from poor... See more

Rated 5 out of 5 stars

Got a full LED conversion for my Corolla E12 absolutely crazy light!! It’s almost like you’re always driving by day. Absolute A1 to deal with 👌🏻 Highly recommended. You won’t get brighter!


Company details

  1. Car Accessories Store

Written by the company

Supplying car accessories


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Absolutely brutal customer service

Absolutely brutal customer service. Kept sending me the wrong stuff and wouldn’t give me money back after I sent back the lights . Then decided to sent me back half the amount . WOULD NOT RECOMMEND AT ALL.

November 4, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Hi Keith,

I’m sorry to hear you felt the need to leave a one-star review. I’ve gone through everything again to make sure the facts are clear.

Your order total was €180 (€140 for the K65 H7 set and €40 for the H8 fog lights). You chose to keep the high-beam set, and we refunded €110 for the lights that were returned — the correct amount for what came back to us.

The €245 payment you mentioned relates to “VDP-Volkswagen Cork”, as shown on the bank statement you sent. It isn’t connected to Inch Autos and doesn’t match the date or amount of your order with us.

We also tried to resolve the mix-up with your lights through WhatsApp, but the conversation became difficult, so we processed your refund promptly to close things off fairly.

If you’d like to go through your order again, you’re welcome to contact us directly at info@inchautos.ie.

Rated 5 out of 5 stars

Daniel is a gent to deal with

Daniel is a gent to deal with. Got the lights in our ford kuga done a couple of months ago and this evening got my partner van sorted. The drive home was better than I could have imagined. Brilliant lights with perfect focus.
Great value, products & service.

November 1, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Thanks so much, Michelle — really appreciate the lovely review. Delighted to hear both the Kuga and the van are sorted and that you’re happy with the lights. It means a lot when customers come back to us. Thanks again for the support and kind words!

Rated 5 out of 5 stars

Brilliant lights sound fella deal with

Brilliant lights sound fella deal with

October 18, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Cheers Ciarán — really appreciate that! Glad you’re happy with the lights and thanks for the kind words. Always great dealing with sound lads like yourself.

Rated 5 out of 5 stars

K90 H15 90w LEDs

Was looking for a set of H15 LEDs for my mk6 golf which is the drl and full beam bulb.. bought the K90 H15s and the difference they make is unreal. And they dont throw up any dashboard light like my h7 philips leds do.. top quality service too!

October 18, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Thanks a lot, Rory — really appreciate the detailed feedback. Delighted to hear the K90 H15s made such a difference and that they’re running perfectly without any dashboard errors. They’re a serious upgrade for the Golf. Glad you were happy with the service too!

Rated 5 out of 5 stars

Would highly recommend

Always great service from inch after buying a few set of bulbs for different cars never a problem great products and easy to deal with dan would highly recommend his bulbs its like driving at day time at night and passes the nct also which is great no messing

October 17, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Thanks a lot, William — really appreciate the continued support and great feedback. Delighted to hear the bulbs are performing so well and passing the NCT with no issues. Always a pleasure dealing with you — thanks again for recommending Inch Autos!

Rated 5 out of 5 stars

LEDs

I have ordered lights and phone chargers off inch autos multiple times and I am delighted with the quality and speed of delivery 5⭐️
I will be recommending inch autos to anybody else I know looking for their products

October 18, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Thanks a lot, Keith — really appreciate the great feedback and continued support. Delighted to hear you’re happy with both the lights and chargers, and that delivery’s been quick each time. Means a lot that you’d recommend us — thanks again for choosing Inch Autos!

Rated 1 out of 5 stars

Poor service

Did not receive my order.

July 28, 2025
Inch Autos logo

Reply from Inch Autos

Dear John,

Thank you for your order. We would like to inform you that the 2-3 day shipping option you selected is based on working days. Please note that the upcoming August bank holiday may affect delivery times. We apologize for any inconvenience this may cause.

Best regards,
Inch Autos

Rated 5 out of 5 stars

Very satisfied customer, will be repeat customer.

Website not great, but they had the product I wanted. Delivery was very fast and well packaged, (my somewhat delicate item arrived in perfect condition). Have them bookmarked for future purchases, thanks Inch Autos

July 9, 2025
Inch Autos logo

Reply from Inch Autos

Thanks very much, Michael — really appreciate the honest feedback and great review. Delighted your item arrived safely and that you were happy with the delivery. We’re actually working on improving the website too, so your comment’s noted! Thanks again for bookmarking us — we look forward to dealing with you again.

Rated 1 out of 5 stars

I ordered some ford centre caps on 8th…

I ordered some ford centre caps on 8th of July with the expectation of next day delivery as promised on their website currently 15th July and still haven't received my order also contacted them on WhatsApp and Facebook messenger to see what was causing the delay and never got back to me I also tried calling the phone number on the website only to get an answering machine and be told to contact them on WhatsApp??very disappointing and I would not recommend

July 8, 2025
Rated 5 out of 5 stars

I have had the K65 lights with the last…

I have had the K65 lights with the last 2 years. They’re brilliant but then I got the m200s. Oh my god I can't believe the difference. Theyre absolutely unbelievable. Would highly recommend in lights. Couldn’t be dealing with a sounder and more helpful fellow than Dan either. Would highly recommend dealing with inch autos

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Lights are very very high quality and…

Lights are very very high quality and very bright. Only complaint I would have is that one full beam was faulty, in a day I had new ones sent out to me and everything working fine now. Customer service very good

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Top service

Top service. Delivered next day and any questions Dan was on the phone. Highly recommend

February 13, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Thanks David

Rated 5 out of 5 stars

Excellent quality led bulbs

Excellent quality led bulbs ,
Very bright I've bought many sets in different places but these are very good
Fast shipping,
I'll be back for more soon

February 5, 2025
Unprompted review
Inch Autos logo

Reply from Inch Autos

Thanks Tony

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