Awesome people, awesome shop, awesome product. Over they years I've owned many, many of their shoes and they're by far the best grip for running in UK on fells, mountains, trails, etc. Shorts, t-sh... See more
Company replied
Location
Switch locationMiddle of the Mill, Staveley Mill Yard, LA8 9LR Staveley, England, GB
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Have had nothing but good things from Inov8. Living locally to Staveley we often visit the shop and have recently purchased ROCLITE G 345 GTX V2 for my Tour Du Mont Blanc trip next week. I gave them a... See more
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Boots ordered online over the weekend, despatched Monday, arrived Wednesday. Well packed - just a sealed bag around the OEM box. Arrived as described. Lost a star because I had been in email contac... See more
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Excellent customer service from a staff member clearly knowledgeable about the products. He clearly explained the merits of the different shoes in the zero range in the context of what I wanted them f... See more
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Company details
Written by the company
Forged in the fells of the English Lake District in 2003, INOV8 is an ambitious and innovative sports brand. It thrives to empower the world's physical and mental fitness through more fulfilling sporting experiences. Across its three categories of Run, Walk and Gym, INOV8 is neither over or under engineered, in the belief that nature knows best. Products and innovations are developed to enable ‘the flow’ – a state of mind and feeling sportspeople get when all distractions fall away, leaving nothing but the pure enjoyment of accomplishment. This allows runners, walkers, hikers and gym enthusiasts to go faster, or longer again. Throughout its 20+ years, INOV8 has led the way and been rewarded with many prestigious awards. It continues to proudly call the Lake District its home, testing ground and design centre. Trusted by sportspeople worldwide, a third decade under the leadership of innovative founder Wayne Edy is now in progress. In truth though, INOV8 is just getting started. #AmbitionInMotion
Contact info
Middle of the Mill, Staveley Mill Yard, LA8 9LR, Staveley, England, United Kingdom
4.8
Excellent
88 reviews
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The boots are a perfect fit
The boots are a perfect fit. Just a little frumpy all black and boring compared to other products
September 18, 2024
Reply from INOV8 - The Forge
Hi Claire,
Thank you for taking your time to leave us some feedback. We are always looking for ways to improve our service, so we will be sure to pass your comments to the relevant team.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all. They are there to help :)
All the best,
The INOV8 team
Great product & service 🙏👍
September 14, 2024
Reply from INOV8 - The Forge
Hi Steven
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
the INOV8 team.
A great company from shop floor to online and customer services :-)
Have had nothing but good things from Inov8. Living locally to Staveley we often visit the shop and have recently purchased ROCLITE G 345 GTX V2 for my Tour Du Mont Blanc trip next week. I gave them a test outing this weekend at the new 25km trail run 'Beyond The Lune' in Kirkby Lonsdale and combined with the Inov8 Merino socks they were so comfortable and did a great job. Thanks to inov8 customer services for all there help, they couldn't do enough.
July 9, 2024
Unprompted review
Reply from INOV8 - The Forge
Hi Simon ,
Thank you so much for leaving this great review! Have a fabulous time at Tour Du Mont Blanc!
With thanks,
the INOV8 team
Trailfly purchase and exchange
I purchased the new Trailflys online, in size 6.5 wide fit. This is the size I have always had on previous versions of the trailfly, but although these were plenty wide enough I felt my toes needed a bit more length in the shoe. I took them into the Forge store in Staveley. The staff couldn’t have been more helpful and swapped them for me without any problem.
June 8, 2024
Reply from INOV8 - The Forge
Hi Sue,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
The INOV8 team
Knowledgable staff
Knowledgeable, no nonsense service. Helpful but not “selling.”
Great products.
Straight-forward to do size exchange.
June 16, 2024
Reply from INOV8 - The Forge
Hi Paul
Thank you for taking your time to leave us some feedback. I'm thrilled the team was able to recommend the right product for you.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team
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