Inspire Education Reviews 

801
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Don't do it..... just been threatened with further action after WE GAVE NOTICE AND LEFT!! They will hound you for the years payment even though we gave a terms notice..they try to talk you in to stay... See more

Rated 1 out of 5 stars

Had a terrible experience with inspire education their units are really tough very high expectation and no considerations! I felt its not easy to do all alone without having classes or help from trai... See more

Company replied

Rated 5 out of 5 stars

It was very good experience to update my existing Cert 4 in TAE, staff was very polite, professional and really helpful. It seems hard in starting, but once it’s done, it does worth your hard work an... See more

Company replied

Rated 5 out of 5 stars

Teachers and support staff are all fabulous 👌 Cert IV disability unit was very useful and practical! Video submission was a bit tough but, at least if there two people, you can do multiple roles... See more

Company replied

Company details

  1. Educational Institution
  2. Association or Organization

About Inspire Education

Written by the company

Inspire Education (RTO# 32067) is one of Australia’s leading providers of Nationally Recognised courses. We provide first-class, quality-assured and accredited training and qualifications to students nationwide.

Develop new skills or formalise your existing knowledge by gaining your qualification from Inspire. We offer first-class training in our ‘flagship’ course, the Certificate IV in Training and Assessment qualification and also provide Certificate to Diploma-level qualifications across a huge range of industries.

Get qualified in your dream career, while training with one of Australia’s most reputable training organisations today!
Enrol Here Now!

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3.4

Average

TrustScore 3.5 out of 5

801 reviews

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3.4

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Rated 5 out of 5 stars

My experience studying with Inspire.

I had a great experience studying with Inspire. Whenever l needed help they were quick to assist. Even during the covid 19 restrictions l was allowed to extend my course for free.

The only thing l ddn't enjoy is that it takes long for them to answer phone calls.

Besides this l had a good experience studying at my own pace.

April 2, 2022
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Reply from Inspire Education

Hi Nyarai,

We're happy to hear about your study experience with us! Of course, we understand how severely the pandemic has impacted us all. And it was our pleasure to make sure that we ease our students' burden. But we're glad that you enjoyed studying at your own pace despite all the setbacks you've undergone.

Congratulations, Nyarai! You've done it. We wish you all the best!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

Tesches extremely good

Tesches extremely good, alot involved but examples given were very helpful. Hub centre was very helpful as well

April 2, 2022
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Reply from Inspire Education

Hi Michael,

We're glad to hear from you. Thank you so much for leaving us your review! We're happy to know that you had a great time interacting with our trainers - and found each encounter helpful. And it's great to know that you had a wonderful user experience with our Hub.

Thank you once again. Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

Very good trainer, great help

Very good trainer,

April 1, 2022
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Reply from Inspire Education

Hi Raman,

We want to thank you for taking the time to leave us a review. Your kind words about your trainer are highly appreciated. We'll be sure to let the trainer know.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 3 out of 5 stars

As a mature aged student I’m proud that…

As a mature aged student I’m proud that I actually completed this course. I found some components very challenging and difficult but with the support of the team I was able to be guided and supported thru them.
Some of the subjects are very long and quite extensive which I’m sure can be condensed so they are not so overwhelming but can achieve the same result.
Thank you to Inspire for your assistance and support so that I can was able to complete my Certificate 3.

April 1, 2022
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Reply from Inspire Education

Hi Eliza,

Thank you for the feedback on your study experience. We sincerely appreciate your insight about the course you have undertaken because it helps us build a better student experience.

All our course resources and materials go through rigorous internal validation to ensure we are meeting the requirements of the qualification you are undertaking. We have full confidence that our workbooks undoubtedly meet the requirements of the industry due to their extensive nature.

We are glad to be part of your study journey, Congratulations! We wish you all the best on your future endeavours.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Very good material with a quick…

Very good material with a quick response for any inquiries.

April 1, 2022
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Reply from Inspire Education

Hi Hossam,

Thank you for the 5-star rating! It's awesome how you like our services so much to give us the highest rating. We really appreciate it.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

I have been a Nurse for 33years

I have been a Nurse for 33years, and have been unsuccessful in securing a teaching position and realised that I needed to complete my TAE40116 Certificate IV in Training and Assessment to improve my chances. I chose Inspire Education initially because they offered a very good price for a 12 month on-line Course, and due to the several Lockdowns Victoria experienced throughout 2020-2021, it was not possible to do face to face training. Inspire Education were very helpful throughout the Course. They helped me improve my computer skills as well as enhancing my knowledge in Assessment and Training. The Staff were always available to assist in the many questions that I had. I felt well supported throughout and the Staff gave me alot of encouragement. I am very pleased that I completed the Course.

March 28, 2022
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Reply from Inspire Education

Let us extend our thanks to you for sharing your thoughts and feelings regarding your time with us. This recent pandemic has impacted the world in ways we couldn't have imagined. It forced people to find different approaches to continue living normally.

We're glad that you took away a lot of positive things from these trying times. And we're also happy to have been part of that journey with you. Thank you for your kind words regarding our team. We will share your kind words with the rest of the team.

And finally, congratulations on completing your course, Elizabeth. We wish you all the best in your future undertakings.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

Very happy with how my learning journey…

Very happy with how my learning journey was supported at the end.

March 28, 2022
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Reply from Inspire Education

Hi Danielle,

We're glad to hear from you! Thank you for taking the time out of your day to leave us your feedback. It's great that you're happy with how your study journey went. And it is an honour to be a part of it.

Congratulations on completing your course! And we wish you all the best in your future endeavours.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 3 out of 5 stars

I thought that the marking of…

I thought that the marking of assessment took too long. I also was disappointed with how much support I could receive, the trainer calls were always booked out two weeks in advance and I couldn’t book another with in 2 days of the previous booking. I was also disappointed that I didn’t have the same trainer assessing my work. In one case a trainer had given me misleading information that another trainer marked incorrect causing frustration and time.

March 27, 2022
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Reply from Inspire Education

Hi Dale,

Thank you for your review, we appreciate the feedback and apologize for your frustration on your recent study experience.

We are very concerned about your comments as to the marking delays and trainer support, so we had a look into your account. We have a queue system to ensure that assessments are marked in the order they are received. I can see that most of your assessments were marked within 1 week which is within the standard marking time frame of 6 weeks as published in our website and clearly stated in the student handbook. Extended marking time frame is not our normal standards in operation, and we do send notification in those very rare events.

We also have always made available a myriad of communication systems including the trainer phone call booking system, the 24/7 message centre, the forums, as well as regular scheduled live Q&As with our trainers. These are all available in your student portal. Communication channels are integrated in our HUB to ensure we always provide a seamless student experience.

We sincerely appreciate your insight about the course you have undertaken. We are glad to be part of your study journey, congratulations in completing the course and all the best on your future endeavors.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Inspire Learning

My Experience with Inspire Educations was one of the best experiences. I had enjoyed my training upgrade and found the staff at Inspire to be very helpful and easy to comprehend, they answered all my queries and questions within a suitable timeframe. when asked for an extension this too was extended without very much hassle. I will be pleased to recommend Inspire to others that require their talents. finally my thanks to all the staff that assisted me in this endeavour.

Frank Devlin.

March 26, 2022
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Reply from Inspire Education

Hi Frank,

Thank you for the recommendation! We're incredibly honoured that you think highly of our institution - so much that you'd recommend us to others. Furthermore, we're immensely thrilled that you describe your time with us as one of your best experiences.

We're glad that our team contributed greatly to your happy experience with us. Congratulations on completing your course, Frank! If you're looking to learn more skills in the future, we'll gladly welcome you with open arms.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 3 out of 5 stars

I completed the TAE upgrade

I completed the TAE upgrade. There was inadequate communication at time of enrolment and took lodging a complaint to get the support required for completion.

March 26, 2022
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Reply from Inspire Education

Hi Jean,

We are glad to hear that despite the challenges you have encountered, you were able to get through this course. Congratulations!

We wish you all the best on your future endeavours.

Warm regards,
Aga B.
Feedback Team Representative

Rated 5 out of 5 stars

Highly recommend

The trainers at Inspire Education were very helpful. It was great having the option to do part of the course as a week intensive school. Overall, I really enjoyed the course and would recommend doing it with Inspire if you are considering it.

March 25, 2022
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Reply from Inspire Education

Hi Nicola,

Thank you very much for your support! In recommending us to others, it communicates your great trust in us as a training organisation - and we couldn't be prouder. We're glad you took the chance to experience our flexible way of learning, and it seems it was a big hit with you!

We also want to thank you for your kind words regarding our trainers. They'll be happy to know that you appreciate their support. Congratulations on completing the course, Nicola! It was our pleasure to have you.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Worth the experience

I really enjoyed doing my Certificate lll Early Childhood Education and Care course with Inspire Education. I thought there were moments of it being difficult, and didn't know whether I would actually get through the course, but here I am and I have completed it successfully. It definitely was an experience. I wouldn't change a thing. It pushed me to my limits and yes, it was stressful at times, but so worth it. Thankyou to the team who are very lovely, and always pleasant to chat with and helpful whenever I needed guidance.

March 24, 2022
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Reply from Inspire Education

Hi Leanne,

We're grateful that you thought of sharing your experience with us. Your words are very inspiring, and it has touched our hearts deeply. You got through every obstacle in style and came out stronger. All that hardship has finally paid off.

We're so happy to be a part of your journey, to have been there when you needed our support. We want to extend our heartfelt congratulations to you on completing the course. And truly, we wish you all the best going onwards.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 1 out of 5 stars
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Reply from Inspire Education

Hi Aanya,

Thank you for taking the time to write about your experience and I am sorry to hear about your frustration. As each situation is different, I would like to get more details on your feedback about the system so we can address them accordingly. Please send me the details via feedback@inspireeducation.net.au.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Friendly helpful staff

All staff from admin to the trainers were really helpful. It is not an easy course to do but the instructions and guidelines were very well planned to navigate through the workbook, tasks and submissions.

March 19, 2022
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Reply from Inspire Education

Hi Nikki,

Thank you so much for leaving us your kind feedback. The rest of our team will hear about your sentiments toward their support. Thank you for recognising their efforts and valuing their worth.

Congratulations on finishing your course, Nikki. And we wish you all the best in your future endeavours.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Hey guys

Hey guys, you run an amazing course. We had Steve to guide us through. The course was jammed pack full of information. I could have done with a week off in between each week block.
Thanks for having me.

March 18, 2022
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Reply from Inspire Education

Hi Steven,

It's fantastic to hear from you! Thank you for taking the time to share your thoughts with us. We're glad you enjoyed Steve's class. He'll be happy to hear it. And thank you for the compliment! It must have been quite the experience to attend our workshop, but it was well worth it.

Congratulations on powering through all four weeks and completing the course! We're confident you'll do amazing in your future endeavours. All the best!

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 3 out of 5 stars

Studying through inspire was good

Studying through inspire was good. Once I got to the vocational placement portfolio thats when it got more difficult and was very complicated compared to other tafe students studying else where. The phone consults helped me when I got very stuck and I also found the videos that go through each portfolio to be very helpful as it takes you through each section thoroughly. Overall it was a longer process for me but I am happy to have completed this certificate. :)

March 18, 2022
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Reply from Inspire Education

Hi Vanessa,

We are incredibly grateful that you took the time out to leave us this feedback about your study experience. We highly value student support, we are delighted to know that our call support system and webinars provided you ease of service.

We are happy to hear that despite the challenges you have encountered with vocational placement portfolio, you were able to get through this course.

We are glad to be part of your study journey, Congratulations! We wish you all the best on your future endeavours.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Certificate IV Business

I found the cert IV in business was at the right level for me I was challenged and motivated throughout. The webinars and trainers were helpful and friendly, guided me and provided assistance, information and resources I needed to successfully complete this qualification.

This is the second qualification I have studied through inspire and as a learner I can get frustrated, overwhelmed, off track and lose motivation thank you for all the support I received from Sarah, Neil and the administration team 😊

I will be back!

Belinda

March 14, 2022
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Reply from Inspire Education

Hi Belinda,

Thank you so much for your beautifully-written review. We'll make sure your kind words reach Sarah, Neil and our student support team. They'll be over the moon once we let them know.

And thank you so much for choosing our training organisation once again to accomplish your second study journey. We want to give you our sincere congratulations on completing your course. Truly, we wish you all the best. And know that we'll always be here for you.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 2 out of 5 stars

I belive only one good thing about…

I belive only one good thing about inspire Education was Trainner RIchard Gietman was very helpful and informative.
Having convensation with someone in the call centre was a punishment.

Sam

March 14, 2022
Unprompted review
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Reply from Inspire Education

Hi Sam,

Our apologies about your experience with our company. We were not able to identify you with the information made available to us via this review, please know that as an RTO we are always looking for ways to better our service and our student’s feedback is an invaluable part of that process. Online feedback, whether it is negative or positive, gives us an insight into what our students are thinking and provide an opportunity to change the actual service if something is not working, or to provide further assistance when needed.

Our training team is always working hard to ensure they provide the best service, and we are happy to hear that your trainer Richard was able to achieve this for you!

On the other hand, we would greatly appreciate the opportunity to discuss what you described as your call centre interaction with you. Please send us an email at feedback@inspireeducation.net.au at your earliest convenience. We look forward to speaking with you and working towards resolving your concerns.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 3 out of 5 stars

I understand that keeping documents up…

I understand that keeping documents up to date across various areas can be difficult, however, there were a number of times when the materials I was given had links that no longer worked. I also found that some webpage materials were out of date and caused me confusion and wastage as I printed the incorrect materials.
I think that Workbooks would be less confusing if all the task materials were either in the Workbooks themselves, or even better, if the books was completely online. The hybrid of having some tasks in the book and other items as downloadable tasks can cause confusion and cause students to miss tasks.

March 13, 2022
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Reply from Inspire Education

Hi Sarona,

Thank you for taking the time to write about your experience and we are sorry to hear about your frustrations.

We are always interested in how we can improve student’s experience and your feedback on the workbooks is an area we can discuss for future improvements. We wish you all the best and Congratulations for completing the course.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Easy to deal with and a good training…

Easy to deal with and a good training organisation . Very helpful and I highly recommend.

March 11, 2022
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Reply from Inspire Education

Hi Kerrie,

Thank you for showing your trust in us by recommending us to others. Your show of support is truly touching, and we want to thank you all the more for it. We're happy that you chose us as your training provider.

Please know that you may reach us anytime at feedback@inspireeducation.net.au should you have anything at all to share with us. We will always be here for you.

Warm regards,
Victoria F.
Feedback Team Representative

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