Don't do it..... just been threatened with further action after WE GAVE NOTICE AND LEFT!! They will hound you for the years payment even though we gave a terms notice..they try to talk you in to stay... See more
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Had a terrible experience with inspire education their units are really tough very high expectation and no considerations! I felt its not easy to do all alone without having classes or help from trai... See more
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It was very good experience to update my existing Cert 4 in TAE, staff was very polite, professional and really helpful. It seems hard in starting, but once it’s done, it does worth your hard work an... See more
Company replied
Teachers and support staff are all fabulous 👌 Cert IV disability unit was very useful and practical! Video submission was a bit tough but, at least if there two people, you can do multiple roles... See more
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Company details
About Inspire Education
Written by the company
Inspire Education (RTO# 32067) is one of Australia’s leading providers of Nationally Recognised courses. We provide first-class, quality-assured and accredited training and qualifications to students nationwide.
Develop new skills or formalise your existing knowledge by gaining your qualification from Inspire. We offer first-class training in our ‘flagship’ course, the Certificate IV in Training and Assessment qualification and also provide Certificate to Diploma-level qualifications across a huge range of industries.
Get qualified in your dream career, while training with one of Australia’s most reputable training organisations today!
Develop new skills or formalise your existing knowledge by gaining your qualification from Inspire. We offer first-class training in our ‘flagship’ course, the Certificate IV in Training and Assessment qualification and also provide Certificate to Diploma-level qualifications across a huge range of industries.
Get qualified in your dream career, while training with one of Australia’s most reputable training organisations today!
| Enrol Here Now! |
Contact info
19/288 Edward Street, 4000, Brisbane City, Australia
- 1800506509
- enquiries@inspireeducation.net.au
- inspireeducation.net.au
3.4
Average
801 reviews
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I would have finished this course by…
I would have finished this course by January if only there was a way to communicate with trainers than wait for a week long phone call where just to make you happy say they understand when they don't.
March 11, 2022
Reply from Inspire Education
Hi Racheal,
Thank you for taking some time reaching out to us. It sounds like you had some challenges. We really do want to assist in any reasonable way we can, and we understand that studying online can be at times challenging and even frustrating for students. We have supported hundreds of graduates of this course and the qualification earned helped them advance their careers.
We have always made available a myriad of communication systems including the trainer phone call booking system, the 24/7 message centre, the forums, as well as regular scheduled live Q&As with our trainers. We have tight timeframes around responding to student’s questions, communication channels are integrated in our HUB to ensure we always provide a seamless student experience.
We sincerely appreciate your insight about the course you have undertaken. We are glad to be part of your study journey, congratulations for completing the course and all the best on your future endeavors.
Warm regards,
Victoria F.
Feedback Team Representative
I’ve recently completed my Certificate
I’ve recently completed my Certificate IV Human Resources. I can’t fault Inspire Education through my dealings with them. Initially the Student Portal took a little to get used to however I found it very effective to use to book phone calls with the trainers and the Lets Chat was a wonderful tool. Sarah, my trainer, was pleasant and has a wealth of knowledge that she is willing to share and in all honesty I don’t believe I would have completed the course without her kind words of encouragement.
March 11, 2022
Reply from Inspire Education
Hi Annette,
Thank you for sharing with us your excellent feedback. Sarah would be delighted to hear your kind thoughts about her. We're happy you managed to use our student portal and its various features effectively.
We extend our sincere congratulations to you on completing your course. And we wish you all the best. Know that we'll always be here should your future study goals bring you back.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
Great trainers, but learning materials need an overhaul
For some of the subjects the material was not enough and I needed to do additional research.
At times the provided learning material did not provide clear instructions and a lot of the links to other documents were not working.
I had a great trainer experience. They were able to help clarify all my questions.
March 11, 2022
Reply from Inspire Education
Hi Adam,
Good day.
Thank you for taking the time to write about your experience and we are sorry to hear about your frustrations.
We do have continuous improvement processes in place and your feedback on the learning materials is an important part of that process. On the other hand, we are thrilled to hear that you appreciate and value our trainers and their expertise.
We are glad to be part of your study journey, congratulations for completing the course. Please know that we are here for you anytime and we wish you all the best on your future endeavours.
Warm regards,
Victoria F.
Feedback Team Representative
Inspire Education has given me a very…
Inspire Education has given me a very happy experience. I was very satisfied with all the assistance and help so got from all the Trainers, Admin and Sales staff. Inspire Education is veryyyyy supportive. I am happy completing my Certificate IV after having a baby. It was a very tough time, but Inspire made it easy at every step.
March 5, 2022
Reply from Inspire Education
Hi Shreya,
Thank you for your sweet words and beautifully-written review. On behalf of all of us, we sincerely thank you for your appreciation. All of us, from our sales team to our admin and trainers, genuinely love to help our students. It is our pleasure to be of assistance, and it makes us happy like you wouldn't believe, to receive your heartfelt sentiments.
We want to congratulate you on completing the course, Shreya. You did it! We wish you all the best.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
Cert Iv upgrade
Completed a cert iv upgrade in training and assessment over 3 months. The course was online with workplace and simulated coursework with access to trainers via phone. There were some inconsistencies with information provided by trainers and coursework however multiple sources were provided to enrich learning. Being online required more time to access and read these sources and learn from pre recorded webinars.
March 4, 2022
Reply from Inspire Education
Hi Andrew,
Thank you so much for sharing the good news with us! It must have been quite the experience to complete your studies online. We're glad you reached out to our trainers for support.
Congratulations on completing the course, Andrew! You're an amazing person, and we wish you all the best in your future endeavours.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
Fantastic but Feedback over load
I completed my TAE via online classes, this was a fantastic way to keep focused and have an end date in site. I spoke to all my class mates and they agreed this was a great option that provided online tutor support and guidance the full time of the session. This allowed my to ask questions and receive feedback and support whenever needed. I would have given 5 stars however I did find one thing a bit annoying in that every time I needed to contact the support teams at Inspire I would receive a feedback questionnaire, I felt this was over the necessary feedback anyone would need to collect. apart from that I really enjoyed the course and the feedback from assessors.
February 24, 2022
Reply from Inspire Education
Hi Sharon,
Thank you for the feedback. It's great to hear about your interactions with our trainers. We're glad that they could guide you well and provide you with the support you need to reach your goal. And we're also happy to note that you enjoyed the online classes.
Congratulations on completing the course! And we wish you all the best in your future endeavours.
Warm regards,
Victoria F.
Feedback Team Representative
good education institute, but tight with course of study completion
Inspire Education is good for the new comer students and at sametime lots of flexibility for time to finish a course or course extension. I believe students who want to finish their course on time or taking time to complete, Inspire education is there for you. However,it's not flexible with the course tasks that needs to be done completely as 100 %.
February 24, 2022
Reply from Inspire Education
Hi Narayan,
Thank you for taking the time to leave us your feedback! Your words are truly insightful, and we value feedback like yours highly.
As a training institution, we always strive to improve in every possible way. We offer flexible learning to bring out our students' full capabilities, building an environment conducive to learning.
Thank you once again. And if you have further comments, concerns or compliments, please feel welcome to reach us at feedback@inspireeducation.net.au.
Warm regards,
Victoria F.
Feedback Team Representative
Consistently difficult to get trainers…
Consistently difficult to get trainers to attend appointments, return messages and emails either on time or at all. The level of support promised in their adverts and phone hold message is false. Its like if centerlink ran an rto.
February 20, 2022
Reply from Inspire Education
Hi Rebecca,
Thank you for taking the time to write about your experience and I am sorry to hear about your frustrations.
We really appreciate you letting us know about your longer than the normal wait time of 24-48 working hours for message responses, and we will certainly notify our staff to be more aware and attentive moving forward for continuous improvement.
Again, we are sorry for your experience and hope you will still choose to study with us in the future so we can have the opportunity to provide the study experience you deserve. We wish you all the best and Congratulations for completing the course.
Warm regards,
Victoria F.
Feedback Team Representative
Diploma Community Services Case Management
The team at Inspire were always helpful and replied quickly to all my questions. There was a lot of submissions during the course which was quite challenging to keep up with especially while working full time. The only thing that needs improvement is the huge amount of work involved in completing the skills work book as part of the vocational placement. There was not enough time to complete during placement and there was way too much duplication of work in the observation forms and in the skills work book itself.
Overall a great course and really helpful organisation!
February 20, 2022
Reply from Inspire Education
Hi Samantha,
Thank you for the awesome 5-star rating! We are always glad to be of help whenever you need our support. Rest assured that we will consider your feedback. We aim for growth and strive to give our students the best learning experience.
Please don't hesitate to reach us at feedback@inspireeducation.net.au if you have more questions, clarifications, comments, compliments or suggestions. We'll be glad to hear from you.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
Good experience
Overall good experience with inspire education. Helpful trainers and accessors.
February 19, 2022
Reply from Inspire Education
Hi Rosh,
Thank you so much for the excellent 5-star rating. We're thrilled that you find our trainers and assessors extremely helpful to you.
Congratulations on completing your course! We wish you all the best in your future undertakings. And we'll be glad to have you should your future study goals bring you back.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
Thankyou for EVERYTHING throughout the…
Thankyou for EVERYTHING throughout the completion of my Diploma, I could not have done it without the wonderful feedback and support from the trainers at inspire! It would be great if an electronic version of my certificate could be sent to me!
February 18, 2022
Reply from Inspire Education
Hi Alana,
Thank you so much for leaving us your feedback! We're glad to hear from you. We'll make sure to convey your thanks to our training team, don't worry. We are also proud to be part of your study journey, so we want to thank you for choosing us as your training provider.
Please refer to the email sent today by our Student Services team about your certificate. And congratulations on completing your course, Alana! We wish you all the best in your career.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
Happy Learning with Inspire
It was very helpful participating in Intensive workshops by amazingly knowledgeable trainers who helped us to achieve our day today goals.
February 12, 2022
Reply from Inspire Education
Hi Shikha,
Thank you for taking the time out of your precious day to leave us this heartwarming review. We are infinitely glad to hear how happy your experience was with us. We are also delighted to hear how amazed and impressed you are by our trainers.
It brings smiles to our faces whenever we receive lovely feedback like yours. If you have any more questions, comments, concerns or compliments, please feel welcome to reach us at feedback@inspireeducation.net.au.
Warm regards,
Victoria F.
Feedback Team Representative
They support me through out the course
February 12, 2022
Reply from Inspire Education
Hi Kiran,
Thank you for the brilliant 5-star rating! And thank you for your kind words about our team. We are always glad to offer our support whenever you need it.
Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
We're here for you anytime, so please don't hesitate to reach us at feedback@inspireeducation.net.au.
Warm regards,
Victoria F.
Feedback Team Representative
The trainers were excellent
The trainers were excellent. So very encouraging....especially Jacky.
They were let down by the format of the material. It was very difficult to use at times: it skipped up the page if you clicked in the wrong spot, had no spell check and some grammar and spell checks were required. I was initially giving feedback re this but it became too prevalent and time taking.
Thank you to the Inspire team, I really enjoyed the study and it certainly stretched me.
February 12, 2022
Reply from Inspire Education
Hi Jillian,
We want to thank you for taking the time to leave us your feedback. And we are immensely happy to hear about your sentiments towards our training team, specifically Jacky. We'll be sure to relay your words to her. It will definitely make her day.
Please rest assured that we take your feedback to heart. Thank you so much for bringing this to our attention. We will be informing our team about this as well.
We want you to know that we value every feedback we receive, especially those that will allow us to make improvements where necessary to deliver a wonderful study experience to all our students.
If you have any more questions, comments, concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Warm regards,
Victoria F.
Feedback Team Representative
I have learnt so much about myself
I have learnt so much about myself, the course itself and how online courses are run in general. Although the start was overwhelming, I found a work partner through your forum. This helped me get through the course.
Progression into the course was smooth due to the fact that the clusters were designed consistently: same format, same process...
The support through the online videos and Let's Chat was priceless: clear, quick, helpful.
Thank you,
Nathalie
February 11, 2022
Reply from Inspire Education
Hi Nathalie,
Thank you for sharing your wonderful experience with us. It truly is beautifully written. We are amazed by your self-discoveries as you went through your study journey with us.
We are thrilled that you received all the support you needed from our team. Please let us know what we can do for you in the future.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
Too much Administration
While the trainers were excellent, the organisation was let down by the Administration side. I enrolled in a Cert 4in Training and Assessment workshop which consisted of 4 spheres of training - one week on Design, another on Assessment etc. this meant that any time they sent one of their automated emails, usually at 1am, I received 5 of them. One for the workshop enrolment and one for each of the 4 spheres…. Every time you sent an enquiry via email you got a survey about the response - Every. Single. Time. Overkill Administration! When I asked if I could get the automated emails stopped or at least sent to me at a reasonable hour, closely followed by the survey email, I was told this was out of their hands. Too. Many. Emails. Otherwise I would recommend Inspire to others.
February 10, 2022
Reply from Inspire Education
Hi Wendy,
Thank you for the feedback on your experience with our student support team. We sincerely appreciate your insight because it helps us build a better student experience. Please know that our admin staff specialized in administration related concerns e.g., log ins, extension processing etc, while the portal emails is part of an automated mechanism to know your student experience. Our apologies for the inconvenience this process have caused you, we do have continuous improvement processes in place and your feedback is an important part of that process.
Again, we are sorry for your experience and hope you will still choose to study with us in the future so we can have the opportunity to provide the study experience you deserve. We wish you all the best and Congratulations for completing the course.
Warm regards,
Victoria F.
Feedback Team Representative
Inspire are Fabulous!!!
First time I have ever completed a certificate entirely online. I was initially apprehensive about the how difficult it would be to complete without face to face classes and support. I need not of worried as It was a fantastic experience. The course content was thorough and easy to follow whilst the webinars and associated links were also very helpful. Sarah and her team were professional and supportive every step of the way and I would definitely recommend them to anyone looking to upgrade their skills or learn some new ones.
February 7, 2022
Reply from Inspire Education
Hi Cindy,
Thank you for the fantastic recommendation and show of support. We are delighted that you took the time out of your day to leave us this wonderful feedback. We always love hearing from our students.
And thank you for your kind regards toward Sarah. We'll be sure to let her know how you feel about her and the rest of our team. We're so happy to hear that undertaking our online classes has gone extremely well for you, despite your initial apprehensions.
Lastly, congratulations on completing the course! We wish you all the best in your future endeavours. Don't be a stranger, now! We'll always be here for you should your future study goals bring you back.
Warm regards,
Victoria F.
Feedback Team Representative
Mixed feelings overall!
I found the Inspire staff very helpful and courteous but the quality of the training material was very poor. The documentation was often confusing and ambiguous and the information in the videos often did not match up the paperwork. As a result, I spent a lot of time having to clarify things that should have been clear from the start. I was also a little disappointed in the turnaround time for the marking of assignments but on a positive note, I felt that the assessors were very thorough in their marking.
February 6, 2022
Reply from Inspire Education
Hi Tim,
Thank you for taking the time to write about your experience and we are sorry to hear about your frustrations.
We do have continuous improvement processes in place and your feedback on course materials is an important part of that process. On the other hand, we are thrilled to hear that you appreciate and value our trainers and staff and their expertise.
On behalf of all of us, we would like to congratulate you for completing the course! All the best in your future endeavours!
Warm regards,
Victoria F.
Feedback Team Representative
Inspire Education
Face to Face Trainer Steve was very Knowledgeable on the Qualification Training & Assessment , Classroom activities were enjoyable & he catered to every Learners Style. Online Staff were very friendly & the Course Material was very easy to follow. Assessment Submissions were made very easy & the Feedback from the Assessors was very Valuable. Holistically it was a very enjoyable experience to study with Inspire Education.
February 5, 2022
Reply from Inspire Education
Hi Brendon,
Thank you so much for your generous feedback. We're glad that you enjoyed your classes with Steve. And we're also delighted that you have had positive experiences with our team. It thrills us that you enjoyed your study journey with us.
With sincere thanks and warm wishes, it was our pleasure to serve you.
Warm regards,
Victoria F.
Feedback Team Representative
the face classes where excellent
February 5, 2022
Reply from Inspire Education
Hi customer,
Thank you for the awesome 5-star rating and feedback! It sounds like you had a great time in your classes. We're absolutely delighted to hear that.
We want you to know that we're here for you anytime. And we wish you all the best!
Warm regards,
Victoria F.
Feedback Team Representative
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