Absolutely amazing service from Mitch (Mitchell Morgan), he knows what he is talking about and bent over backwards to make sure our policy meets our requirements at the best possible price! Answered a... See more
Company replied
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After looking into our motor trade policy with a few different brokers we finally came across Mitchell who seems to be the only person on the planet with any sense. He has done a fantastic job in savi... See more
Company replied
My phone call was handled well - professional, friendly and informative service. The policy is well-priced and has not escalated in price from last year. Fortunately I’ve never had the need to... See more
Company replied
I’ve been using this company for over 7 years now and they go above and beyond for me to find the best insurance for my business needs and would recommend them to anyone. I find them polite, profe... See more
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Company details
About Insurance Choice
Information provided by various external sources
We are proud to be specialists in arranging cover for all of your insurance needs.
We understand that each and every one of our customers is different, and what they are looking for is unique to them; for this reason we search the market to find the best insurance solutions to fit you.
Contact info
Lancaster House, Meadow Lane, PE27 4ZB, Cambridgeshire, United Kingdom
- 01926 460 922
- customerservice@insurancechoice.co.uk
- insurancechoice.co.uk
4.9
Excellent
957 reviews
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Overcharging loyal customers beware …
I’ve gotten a quote for my renewal and I’ve delayed in renewal because of family bereavement and after a month was quoted over the top which I didn’t understand as I’ve been with the company for over 8 years!! But no loyalty I guess it’s a dog eat dog scenario!!
December 7, 2023
Reply from Insurance Choice
Dear Sir,
Thank you for taking the time to leave us a review; we take all comments left by our customers seriously and review each one, ensuring we always strive to improve our level of service.
Please accept our sincerest condolences for your family bereavement.
I can see that you have now reinsured with us after initially lapsing cover in October. Please understand that the price we offer is always our best and we certainly do not undervalue your loyalty with us.
I can see from your file that the premium increase is due to a number of claims during the policy period which unfortunately had an impact on the price we could obtain for you.
As you have now reinsured with us, I can only assume that, once compared like-for-like, our cover and premium was to your satisfaction.
If you would like to discuss your policy or renewal further, please do not hesitate to contact me directly; dtovey@markerstudy.com
Thanks
Darryl Tovey
Business Operations Manager
Well done Maggie. The phone was answered quickly and…
The phone was answered quickly and after the normal opening message Meggie come on the line.
Answer all my questions well and helpfully.
So I renewed my policy.
Job done.
December 6, 2023
Reply from Insurance Choice
Hi , We're really pleased to read of your positive experience and will definitely take your comments back to the representative who you dealt with. Thanks again for the excellent review! Insurance Choice.
Good communication and helpful advice…
Good communication and helpful advice and an excellent prompt service
November 27, 2023
Reply from Insurance Choice
Hi - Thanks for your excellent review! Best wishes, Insurance Choice.
Been using Insurance Choice for 10+…
Been using Insurance Choice for 10+ years and found the staff to be always willing to help. Sometimes going out of their way to make sure everything is right.
November 24, 2023
Reply from Insurance Choice
Thanks for your comments - great to hear we're doing a good job! Thanks again, Insurance Choice.
With a current Insurer leaving the…
With a current Insurer leaving the market IC went out of their way to find an alternative.
November 13, 2023
Unprompted review
Reply from Insurance Choice
Thanks for your review! Best wishes, Insurance choice.
Excellent customer service been w this company a long time…
I’ve been with this company a long time for a reason brilliant . the staff I speak with are brilliant always get me the best deal on my insurance and do abit extra to find what suits me. These people stick in my mind Jason brookhouse excellent customer service good guy to deal with the best. Along with his colleagues meggie and Gavin mand who are also brilliant when ever I’ve spoke with them so excellent company with great staff customer service and communication brilliant highly recommended to use this company if your looking for insurance.
October 16, 2023
Reply from Insurance Choice
Hi , We really appreciate the 5-star review, but we appreciate the recommendations even more! Thanks for taking the time to get in touch - should you ever need anything on any of your policies, you know where to find us :) Many thanks, insurance Choice.
Friendly and professional
Really clear helpful explanation and the process from start to finish was easy. Very professional telephone advisor.
October 17, 2023
Reply from Insurance Choice
Hi , Thanks for your review! It's always great to hear we're doing the right thing. Thank you, Insurance Choice.
In the end a fair price policy
In the end a fair price policy, however this was not initially offered.
October 9, 2023
Reply from Insurance Choice
Hi , Thanks for taking the time to leave us a review - we really appreciate all comments and feedback. Thanks again, insurance Choice.
Professional and friendly advisor
October 4, 2023
Reply from Insurance Choice
Thanks for the excellent review! Best wishes, Insurance Choice.
Reply from Insurance Choice
Thanks for such an excellent review! All the best, Insurance Choice.
Used this company for quite a while…
Used this company for quite a while they have always been very helpfull and professional and meet my needs with friendly helpfull staff that are very knowledgeable and experienced to give the answers I need to my queries
October 3, 2023
Reply from Insurance Choice
Hi , Thanks for your review! It's always great to hear we're doing the right thing. Thank you, Insurance Choice.
Reply from Insurance Choice
Thanks, for your excellent review! Best wishes, Insurance Choice.
As always good service.
September 22, 2023
Reply from Insurance Choice
Thanks for the excellent review! Best wishes, Insurance Choice.
Great service
September 17, 2023
Reply from Insurance Choice
Thanks for the 5-stars! Best wishes, Insurance Choice.
I am happy with my trader insurance…
I am happy with my trader insurance thank you for everything Great
September 5, 2023
Reply from Insurance Choice
Thanks for your comments - great to hear we're doing a good job! Thanks again, Insurance Choice.
Reply from Insurance Choice
Thanks for your comments - great to hear we're doing a good job! Thanks again, Insurance Choice.
Wonderful Service
As this is a new business for me I was somewhat overwhelmed with all the necessary steps until I chatted with Mitchell who listened and found me exactly what I wanted. Very attentive and quick to respond...a no hassle service..top notch.
August 24, 2023
Reply from Insurance Choice
Hi , Thanks for taking the time to leave us an excellent review, we really appreciate it. Should you require any assistance with your policy, our friendly team are happy to help, Thanks again, Insurance Choice.
Brilliant service and advice thanks
August 23, 2023
Reply from Insurance Choice
Thanks for taking the time to leave us such a positive review - many thanks! Insurance Choice.
Reply from Insurance Choice
Hi , Thank you for leaving us an excellent review - we really appreciate it. Thanks again, Insurance Choice.
Very helpful and efficient
August 6, 2023
Reply from Insurance Choice
Thanks for the review! All the best, Insurance choice.
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