IOLLA - Cambridge Reviews 98

TrustScore 5 out of 5

4.9

Green Street 36, CB2 3JX Cambridge, England, GB


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Rated 5 out of 5 stars

Great Experience. The staff are very friendly and approachable and the service given together with the style and quality of the glassed is excellent. Very good value for money. Would highly recommend... See more

Company replied

Rated 5 out of 5 stars

this was my first experience of trying on frames and buying glasses and the staff were so helpful and supportive! they gave advice but also allowed me the space and time to try on all the pairs I was... See more

Company replied

Rated 5 out of 5 stars

This company is fabulous! Great designs, staff to help you choose frames in a zero pressure environment. I felt at ease in the Cambridge branch, I went into the shop having seen some frames online tha... See more

Company replied

Rated 5 out of 5 stars

Over 50 years of wearing glasses, and this is the first experience obtaining a new pair that was actually a pleasure. Simple straightforward process, gorgeous frames, lovely vibe in the shop - all pe... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Contact info

  • Green Street 36, CB2 3JX, Cambridge, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

98 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Experience.

Great Experience.
The staff are very friendly and approachable and the service given together with the style and quality of the glassed is excellent. Very good value for money. Would highly recommend

May 11, 2026
Unprompted review
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Angela! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service. Clear prices and no pressure but helped kindly and offered advice. Easy to order. Delivery to the door. My new absolute favourite place for glasses hand down.

April 17, 2026
Unprompted review
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Reply from IOLLA - Cambridge

Hey Karis, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Brilliant service and price

this was my first experience of trying on frames and buying glasses and the staff were so helpful and supportive! they gave advice but also allowed me the space and time to try on all the pairs I was interested in. Super friendly and price was affordable too- would recommend!

April 22, 2026
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Thea! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Enjoyable shopping experience

This company is fabulous! Great designs, staff to help you choose frames in a zero pressure environment. I felt at ease in the Cambridge branch, I went into the shop having seen some frames online that I liked. Tried on about 8 different pairs and ended up falling in love with a pair the sales staff chose for me. It was a professional experience where they double check your PD and all of this was included in the price of the frame. Will definitely be recommending them to everyone!

April 1, 2026
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Kelly! Thanks for taking the time to write us this lovely review. I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. We hope to see you again soon.

Rated 5 out of 5 stars

Fabulous

Over 50 years of wearing glasses, and this is the first experience obtaining a new pair that was actually a pleasure. Simple straightforward process, gorgeous frames, lovely vibe in the shop - all perfect. Such nice staff too. Loved it and love my glasses!

April 25, 2026
Unprompted review
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Anne! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Happy customer with a difficult prescription

I am very happy with my new glasses from Iolla. The assistant was helpful and not pushy when I was choosing frames. The various lens options were all explained very clearly too ( I have varifocals). I was concerned that my strong shortsightedness would result in thick lenses but this was not the case. The end result is frames that I love and good quality lenses at half the cost of what I have previously had to pay.

April 15, 2026
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Reply from IOLLA - Cambridge

Hey Sue, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

Very good quality

Very good quality, great to be able to try on in store, easy to put in prescription online and very quick delivery. Will purchase from here again. Thanks!

April 9, 2026
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Reply from IOLLA - Cambridge

We’re blown away by your kind words! We’d love to see you back in our showroom any time.

Rated 5 out of 5 stars

Superb

Really friendly, helpful and well informed staff made the whole process enjoyable. Great range of glasses at a fraction of what others charge. Highly recommended.

March 31, 2026
Unprompted review
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Tom! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Great selection of frames and great…

Great selection of frames and great service! Purchased two pairs of prescription glasses and will be back for more!

April 3, 2026
Unprompted review
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Reply from IOLLA - Cambridge

Hey Rachel, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, lovely choice of frames and a great price! What’s not to love!

March 25, 2026
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Jean! Thanks for taking the time to write us this review. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent Service and Fantastic Value


Excellent Service and Fantastic Value

I had a brilliant experience getting my new glasses made by IOLLA in Cambridge. Rebecca was incredibly helpful in guiding me through frame choices, especially with my high prescription, and her advice made a huge difference. I’m really pleased with the final result.

After years of mixed experiences with high street opticians, I wanted to try something new — and I’m so glad I did.

The value is outstanding. I received two pairs of high‑quality glasses for less than what I’d usually pay for a single pair elsewhere. There’s also a great selection of frame colours and designs, making it easy to find something that suits your style. I opted for home delivery, and my glasses arrived in just over a week. If your lenses are less complex, they may arrive even sooner.

Overall, a smooth, positive experience from start to finish. Highly recommended.

March 12, 2026
Unprompted review
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Reply from IOLLA - Cambridge

Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Opened mr eyes to an exceptional experience!

Exceptional service, original marketing of a quality cost effective product without compromise of the originality of the personalised service throughout: an absolute pleasurable experience throughout ! Thank you !

March 19, 2026
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Reply from IOLLA - Cambridge

Hey Julian, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Best Eyewear Experience Ever !

Indu and the team at IOLLA Cambridge styled me and I’m totally in love with my new glasses.
Reasonable prices too !

March 18, 2026
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Reply from IOLLA - Cambridge

Hey Bertran, thanks for this lovely review! We’re so glad you have had a great experience with us. I’ll be sure to pass your kind words onto Indu and the showroom team, I know they’ll be delighted. Hopefully we will see you again soon!

Rated 5 out of 5 stars

From start to finish service was…

From start to finish service was fantastic
knowledgeable staff
Efficient delivery and aftercare

March 2, 2026
Unprompted review
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Greg! Thanks for taking the time to write us this review. We hope to see you again soon.

Rated 5 out of 5 stars

Fantastic service with a smile

Fantastic service with a smile. Very professional but also takes the time to be polite and friendly. Highly recommend

March 9, 2026
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Philip! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent!

Extremely lovely, helpful staff! I wish I got their names. My husband got his glasses from there a few months ago, and I popped in to get some too. We had a consistently great experience both times. :)

March 1, 2026
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Reply from IOLLA - Cambridge

Hey Rejina, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Rebecca was very patient whilst I deliberated over several pairs, as they have a lovely selection to choose from.

February 26, 2026
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Val! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

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