IOLLA - Cambridge Reviews 98

TrustScore 5 out of 5

4.9

Green Street 36, CB2 3JX Cambridge, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great Experience. The staff are very friendly and approachable and the service given together with the style and quality of the glassed is excellent. Very good value for money. Would highly recommend... See more

Company replied

Rated 5 out of 5 stars

this was my first experience of trying on frames and buying glasses and the staff were so helpful and supportive! they gave advice but also allowed me the space and time to try on all the pairs I was... See more

Company replied

Rated 5 out of 5 stars

This company is fabulous! Great designs, staff to help you choose frames in a zero pressure environment. I felt at ease in the Cambridge branch, I went into the shop having seen some frames online tha... See more

Company replied

Rated 5 out of 5 stars

Over 50 years of wearing glasses, and this is the first experience obtaining a new pair that was actually a pleasure. Simple straightforward process, gorgeous frames, lovely vibe in the shop - all pe... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Contact info

  • Green Street 36, CB2 3JX, Cambridge, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

98 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish. Can’t recommend this shop highly enough. The lovely (non pushy) owner creates a relaxing environment; try on as many as you want from the stylish selection and pay one set price. This is a no brainer compared to other popular high street glasses retailers. I need my lenses slimming down and there was no extra charge for this, just £85 for a new pair of glasses. I’ll be back soon.

February 22, 2026
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Reply from IOLLA - Cambridge

Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Great glasses with excellent personal service

Great range of glasses, good quality lenses and very friendly, helpful service x

February 19, 2026
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Reply from IOLLA - Cambridge

Hey Paul, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Cambridge IOLLA

A comprehensive selection of frames something for everyone . Professional knowable and helpful staff who serve you with a smile . Delighted with my everyday glasses and sun glasses . Would definitely recommend and will visit again.

February 16, 2026
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Elaine! Thanks for taking the time to write us this lovely review. I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. We hope to see you again soon.

Rated 5 out of 5 stars

Great choice of styles and colours

Great choice of styles and colours, at a great price

February 12, 2026
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Reply from IOLLA - Cambridge

Hey Shirley, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

Priceless feel-good experience 💖

As I said on a competitor review platform: “It’s not just the amazing range of vibrant glasses Iolla have… I’m actually *over the moon* with the level of service that Indu and her team gave me 🥰 From the off, they were very friendly and helpful. They were also very patient with me, whether it was about which frames to choose or how to adjust them until they fit perfectly. I couldn’t recommend this place highly enough. True to their word, they do have your best interest at heart and I guarantee you will walk away feeling special: what a win!” Can’t think of anything more to add, other than: I keep getting tempted to go back and buy another pair now.

February 13, 2026
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Reply from IOLLA - Cambridge

Hey Steph, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

A great experience with Iolla

I recently purchased a new pair of prescription glasses. Great service, very friendly and helped me choose a suitable pair. They have a great choice of frames in lots of lovely colours. The following week they were ready to pick up. Overall a fantastic experience with Iolla and I will definitely be going back.

February 12, 2026
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Reply from IOLLA - Cambridge

Hey Jane, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Attentive

Attentive , knowledgeable friendly staff . Would definitely recommend ,

February 6, 2026
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Reply from IOLLA - Cambridge

Hey Sarah, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

Highly Recommend

The store experience and deliery were superb. Extremley smooth process.

February 9, 2026
Unprompted review
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Miles! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Great experience

Lovely staff and I am very happy with my new glasses!

February 6, 2026
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Reply from IOLLA - Cambridge

Hey, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.

Rated 5 out of 5 stars

Smooth process

Smooth process, helpful staff, very happy with the finished product

January 31, 2026
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Reply from IOLLA - Cambridge

Hey Andrew, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

Great experience from start to finish

Staff were very friendly, helpful when needed. Allowed us to browse and try on in our own time. Made the whole experience welcoming, friendly and stress free. Glasses arrived within the time given.

February 3, 2026
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Katy! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent service

Great product, great price and an excellent sales assistant.

January 30, 2026
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Evelyne! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent experience at Iolla

Needing two new pairs of glasses, one single lens and one varifocal, I went to Iolla, Cambridge. The service was excellent - very friendly and knowledgable staff, great range of frames to choose from with a superb selection of colours. From selecting frames, to being measured from them, to the glasses being ready just over a week later, and finally having the fit slightly adjusted when I collected them in store, the whole experience was the best I've ever had in 30 years of wearing specs! I'd happily go back and highly recommend Iolla.

February 13, 2026
Unprompted review
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Reply from IOLLA - Cambridge

Thanks for taking the time to write us this lovely review. We’re delighted to hear you had a great IOLLA experience Geraldine!

I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent quality at a good price.

The glasses are first class, stylish and comfortable - a fraction of what I previously paid at our local independent optician.

There was a good selection of frames to choose from.

I was so pleased that I ordered sunglasses which arrived in the post very quickly.

The people at the Cambridge shop were very helpful. They took a lot of care to ensure that my varifocals were correct.

Would definitely recommend.

January 27, 2026
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Vivien! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

I have had a good experience selecting…

I have had a good experience selecting my new glasses. Rebecca is very supportive and really help me to choice my glasses.

January 26, 2026
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Reply from IOLLA - Cambridge

Wow, this is so fantastic to hear Dee! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Rated 5 out of 5 stars

An all-round amazing experience!

I've had a very positive experience at Cambridge's IOLLA store. Excellent service with thoughtful advice, great choice of glasses that look more expensive than they are. Love the shades clip on option, this is such a great idea that saves one from buying separate prescription shades. The option to upload your prescription online was also very nice and the turn around to receive the glasses was around 5 working days - even quicker than promised. Overall, I couldn't be happier with the frames and my experience, and I'll recommend IOLLA to all my friends.

January 23, 2026
Unprompted review
IOLLA - Cambridge logo

Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience. Thanks for taking the time to write us this lovely review. I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. We hope to see you again soon.

Rated 5 out of 5 stars

Amazing

Amazing. High quality and price for once not extortionate. I bought 2 pairs which I would not have done as other places costs a fortune. I have to wear glasses so I like being able to choose according to my mood. Thanks for setting up a store in Cambridge.

January 21, 2026
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Reply from IOLLA - Cambridge

Hey Elizabeth, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Great modern frames with the sizes clear to see…

Great modern frames with the sizes clear to see..prices are so much cheaper than the main stores and extra helpful and friendly staff

January 15, 2026
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

All good.

Good service. Good range of frames. Good price. What's not to like?

January 12, 2026
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Reply from IOLLA - Cambridge

Hey Mike, thanks for leaving us this 5 star review! We hope to see you again soon.

Rated 5 out of 5 stars

Great product good service and good…

Great product good service and good price. Great choice too

January 3, 2026
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Tracey! Thanks for taking the time to write us this review. We hope to see you again soon.

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