IOLLA - Cambridge Reviews 98

TrustScore 5 out of 5

4.9

Green Street 36, CB2 3JX Cambridge, England, GB


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Rated 5 out of 5 stars

Great Experience. The staff are very friendly and approachable and the service given together with the style and quality of the glassed is excellent. Very good value for money. Would highly recommend... See more

Company replied

Rated 5 out of 5 stars

this was my first experience of trying on frames and buying glasses and the staff were so helpful and supportive! they gave advice but also allowed me the space and time to try on all the pairs I was... See more

Company replied

Rated 5 out of 5 stars

This company is fabulous! Great designs, staff to help you choose frames in a zero pressure environment. I felt at ease in the Cambridge branch, I went into the shop having seen some frames online tha... See more

Company replied

Rated 5 out of 5 stars

Over 50 years of wearing glasses, and this is the first experience obtaining a new pair that was actually a pleasure. Simple straightforward process, gorgeous frames, lovely vibe in the shop - all pe... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Contact info

  • Green Street 36, CB2 3JX, Cambridge, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

98 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

IOLLA have a fantastic range of frames

IOLLA have a fantastic range of frames, they offer a great service and helped me choose the best frames for me. And the service is fast. I highly recommend!

October 16, 2025
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Reply from IOLLA - Cambridge

Hey Fiona, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent time arrival and excellent product. 100% excellence

October 30, 2025
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Bertie! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Outstanding experience

Visited the Cambridge store and received exceptional service both times, the assistant was not pushy and was patient while we tried on nearly every pair in the store, lots of choice and variety and to £85 with a lens it can’t be beaten in my opinion

Highly recommend

October 24, 2025
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Reply from IOLLA - Cambridge

Hey Steve, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

The shop looked amazing

The shop looked amazing; vibrant and chic. It really showcased all the frames. I tried a couple and was given comprehensive advice on sizes, fit and availability.
The owner was so knowledgeable, approachable and friendly.
Lucky 🍀 Cambridge. When will you open in Newcastle?

October 20, 2025
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Reply from IOLLA - Cambridge

We’re blown away by your kind words Ethel! I'm not aware of plans for a Newcastle showroom at the moment but who knows what the future may bring 🙂

Rated 5 out of 5 stars

amazing quality

I loved how inexpensive yet gorgeous the glasses are!! I have a very high prescription yet glasses were thinned down very well and sit very comfortably :)

October 17, 2025
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Reply from IOLLA - Cambridge

Hey Nida, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.

Rated 5 out of 5 stars

Enjoyable experience.

From the moment I entered the store I was made to feel very welcome.
Incredibly professional, friendly, knowledgeable members of staff.
Accomodating with great social skills.
Excellent range of frames.
End product, fabulous.

October 8, 2025
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Reply from IOLLA - Cambridge

Hey Gloria, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Super helpful team

Super helpful team, seamless experience, great value

October 16, 2025
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Reply from IOLLA - Cambridge

Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

One price for all frames

One price for all frames. Lots of funky styles to choose from. Very helpful, knowledgeable and friendly staff . Lots of lenses options and prescription made perfectly and quickly.Also love the free refills with the bottles of cleaner.

October 1, 2025
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Reply from IOLLA - Cambridge

Hey Karen, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Friendly Service and Fantastic Quality

I visited the IOLLA store in Cambridge to have new varifocal, reactor light lenses fitted into my existing frames. The assistant who helped me was excellent – friendly, knowledgeable, and really efficient. She explained everything clearly, checked the fit and measurements carefully, and we quickly agreed on costs and timings. My glasses arrived by post within two weeks, beautifully packaged and perfectly fitted. The lenses are great quality, and the whole process was smooth from start to finish. I couldn’t be happier with the service – highly recommended!

September 30, 2025
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Reply from IOLLA - Cambridge

Hey Peter, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 4 out of 5 stars

Automation ain’t always clever The salesperson who sold me your frames…

The attendant who sold me your frames was fantastic. I’d recommend her to anyone.
I found your automated advice which first thanked me for buying the frames and the next apologising for the delay but needed more info before the frames could be collected very strange particularly as I had left the shop with them!

September 26, 2025
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Reply from IOLLA - Cambridge

Wow, this is so fantastic to hear Stephen! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Rated 5 out of 5 stars

A very friendly group of people who…

A very friendly group of people who were patient and also careful to provide all of the information I needed to choose a suitable pair of glasses.
Everything was well set out in the shop and it was great that there were no hidden extras; I could spend as much as I liked or needed!

September 26, 2025
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Reply from IOLLA - Cambridge

Wow, this is so fantastic to hear Roderick ! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Rated 5 out of 5 stars

Great selection of glasses.

Great selection of glasses.
I liked the fact we were not pounced on the minute we entered the store. We had time to look at the various styles on offer and when we eventually approached by one of the team they made some great suggestions on what to try on which I do not think I would not have thought of.

September 25, 2025
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Reply from IOLLA - Cambridge

We’re delighted to hear you had a great IOLLA experience Dee! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Loved my experience with IOLLA

Loved my experience with IOLLA. So great to be able to browse the whole range of really stylish glasses knowing that they were all the same price - made it so much more fun and relaxed than my usual trips to buy glasses. It was also really easy to upload my prescription to their system and then picked up my lovely new glasses a few days later. Indu and the team were really helpful too.

September 18, 2025
Unprompted review
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Reply from IOLLA - Cambridge

Wow, this is so fantastic to hear Alb! We’re so glad you are loving what we are doing here at IOLLA. I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Rated 5 out of 5 stars

Staff were super helpful

Staff were super helpful, they helped pick a range of glasses and narrowed it down by the style I liked. I actually went for a slightly different style than normal that they suggested and I’m really pleased with them.

September 23, 2025
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Reply from IOLLA - Cambridge

Hey, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.

Rated 5 out of 5 stars

Staff were really friendly

Staff were really friendly, helping me pick my perfect frames. Also, the frames look and feel high quality:)

September 10, 2025
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Reply from IOLLA - Cambridge

Hey Arkan, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

Great looking shop .

Great looking shop .
Engaged staff.
Stylish frames at great prices

September 17, 2025
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Reply from IOLLA - Cambridge

Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

Great customer service

Great customer service. Good communication and the glasses are lovely.

August 4, 2025
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Reply from IOLLA - Cambridge

Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

Amazing

Loved the service - brilliant

September 12, 2025
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Reply from IOLLA - Cambridge

Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

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