Ordered Eco Slates and unfortunately the courier DHL, never bothered to deliver them. Contact Ironmongery now and they tried their best to get DHL moving. Unfortunately DHL did nothing. We dealt with... See more
Company replied
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Review summary
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Ordering was very easy on line and the stainless steel splash back arrived expertly packed and in excellent condition. It fits the wall behind my cooker perfectly and looks fantastic. I am very please... See more
Company replied
It's always a lottery dealing with a Company for the first time and when my order didn't turn up on time I felt a bit anxious. However, after an email querying my non- delivery I had a reply saying i... See more
Company replied
There was an initial problem when an incorrect Items was sent, right item, wrong size.In fact about half the size I had ordered. the s/s chopping board was of little use to us. I contacted the c... See more
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Company details
Written by the company
Ironmongery Now is your one-stop-shop for hardware, DIY, and ironmongery needs, door handles & knobs, kitchens and more. Operating for over 20 years to become one of the leading suppliers of ironmongery and hardware. We offer a diverse range of products that are delivered straight to your door. Shop now for quality products.
Contact info
Unit 18, Bramshall Industrial Estate, Stone Road Bramshall, ST14 8TD, Uttoxeter , United Kingdom
- 01889 598630
- sales@ironmongerynow.co.uk
- ironmongerynow.co.uk
4.5
Excellent
145 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was sent the wrong product
I was sent the wrong product, I ordered screw down fixings and have been sent Victorian door knobs.
September 29, 2024
Reply from Ironmongery Now
Hi There,
We were sorry to be informed that you had been sent the incorrect order and the inconvenience this caused you. We refunded your order on 7th October once we were notified of the issue.
Great Tape
The order arrived quickly. The tape itself is really good value and does the job perfectly.
September 29, 2024
Never received my purchase
Bought a new lock it said 1-2 days delivery I've been waiting 8 days and still nothing
September 25, 2024
Reply from Ironmongery Now
Hi There,
We apologise that your order was lost in transit and the inconvenience that has caused you. We refunded your order on 4th October once we had been notified that your order had not arrived.
Excellent service
Although the first doorbell button supplied proved faulty, this was immediately replaced without quibble and now works perfectly. Very happy with the service.
August 26, 2024
Brilliant Customer Service
I only required 6 door latch dust covers , however the customer service I recieved was outstanding. I emailed a question on the dimensions, I received a response immediately, I ordered on line however I omitted my house number, I received a phone call requesting the number and my order was delivered the following day.The product was as required, would use again .Thank you Meg for your excellent service .
August 27, 2024
Purely efficient way they dealt with me
August 13, 2024
Item came quick
Item came quick, I had an issue which was resolved promptly. Great company I would use again.
August 2, 2024
Good service fast delivery product was…
Good service fast delivery product was good quality
July 30, 2024
No stock despite being able to process…
No stock despite being able to process order via website
July 29, 2024
Reply from Ironmongery Now
Hi there, we are sorry that we ran out of stock as you placed your order with us. Unfortunately, we had 2 orders come through at the same time and this meant we did not have enough stock for both orders. The products ordered are no longer available to order on our website. We are sorry for any inconvenience this has caused you.
Stainless steel worktop/protector
Great product, looks fabulous in my kitchen and very reasonably priced. The company couldn't have been more helpful, immediately responded to emails and sorted delivery issues for me. Will definitely go back to Ironmongery Now for other products as needed.
August 1, 2024
Excellent service from start to finish.
July 12, 2024
Reply from Ironmongery Now
Hi there, thank you for your feedback to let us know you are having an issue with your order. It looks like we haven't had an email from you to query this issue, could you please send us an email with your order information so that we can look in to this for you asap!
Great range of products at keen prices…
Great range of products at keen prices & delivered when promised.
June 30, 2024
I made a simple order and it was…
I made a simple order and it was delivered in good time. All as expected. I would use this online shop again. Very good
June 6, 2024
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