Ordered Eco Slates and unfortunately the courier DHL, never bothered to deliver them. Contact Ironmongery now and they tried their best to get DHL moving. Unfortunately DHL did nothing. We dealt with... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Ordering was very easy on line and the stainless steel splash back arrived expertly packed and in excellent condition. It fits the wall behind my cooker perfectly and looks fantastic. I am very please... See more
Company replied
It's always a lottery dealing with a Company for the first time and when my order didn't turn up on time I felt a bit anxious. However, after an email querying my non- delivery I had a reply saying i... See more
Company replied
There was an initial problem when an incorrect Items was sent, right item, wrong size.In fact about half the size I had ordered. the s/s chopping board was of little use to us. I contacted the c... See more
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Company details
Written by the company
Ironmongery Now is your one-stop-shop for hardware, DIY, and ironmongery needs, door handles & knobs, kitchens and more. Operating for over 20 years to become one of the leading suppliers of ironmongery and hardware. We offer a diverse range of products that are delivered straight to your door. Shop now for quality products.
Contact info
Unit 18, Bramshall Industrial Estate, Stone Road Bramshall, ST14 8TD, Uttoxeter , United Kingdom
- 01889 598630
- sales@ironmongerynow.co.uk
- ironmongerynow.co.uk
4.5
Excellent
145 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The speed of responce was the thing…
The speed of responce was the thing which grabbed my attention..
June 5, 2024
Product Supply
Items Good
Prices OK, but much faster communication back would be good as nearly 2 days to get a reply or quote is much too long.
May 15, 2024
Reply from Ironmongery Now
Hi there, thanks for your feedback. I'm afraid our customer service team don't operate over the weekend, so apologies for the delay in response. We always do our best to reply to enquiries as fast as possible.
Kitchen cupboard door knobs
The selection, ordering and delivery all went seamlessly. I would use the company again without hesitation.
May 13, 2024
Window lock review
Item matched image and description. Fast and safe delivery. Good quality and well priced. Thank you.
May 5, 2024
Still waiting for item
April 27, 2024
Reply from Ironmongery Now
Hi there, thanks for your feedback. I have had a look into this for you and can see that your order has been delivered. Please send an email over to sales@ironmongerynow.co.uk and I will be able to assist you further. Many thanks, Meg.
Great service and prompt
April 5, 2024
Delivered quickly and product exactly…
Delivered quickly and product exactly as advertised
March 17, 2024
Excellent Product and Customer Service
Purchased a stainless steel splashback - quality was fantastic, nice sheen and a lot thicker and sturdier than splashbacks I’d purchased from other companies in the past - customer service is exceptional - any queries promptly replied too - packaged very well - I will definitely be using this company again 10/10
March 20, 2024
Unprompted review
Reply from Ironmongery Now
Hi there, sorry to hear that your order hasn't arrived yet. Please send us an email and we will look into this for you.
The site is very easy to use
The site is very easy to use. Excellent service and very quick delivery.
Highly recommend.
February 25, 2024
Great items and quick delivery
Great items and quick delivery, but no means to change or add to your order once submitted.
February 23, 2024
very good transactions
February 15, 2024
Super quick delivery for a product…
Super quick delivery for a product which I struggled to find. Brilliant service thankyou
February 15, 2024
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