Great customer service, all questions promptly answered. Top notch seafood (v large prawns & scollops) arrived promptly on the designated day. Fabulous quality, my dinner guests were blown away by the... See more
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Absolutely amazing service. Speedy delivery, in less than 24 hours I had my order and the fish is so well packed and labelled I don’t have to worry about re packing before putting in my freezer. T... See more
Maybe it was no ones fault but, I placed my order 28th Jan, when I hadn't received it or any email indicating when my order would arrive, I contacted them. I received an apologetic email saying they... See more
Jack Hook has definitely got the plug! The customer service from these guys is impeccable, no request is too big or small, happy to advise and always provide the freshest and tasty seafood. Love that... See more
Company details
Written by the company
With over 20 years of experience in the seafood industry, we offer seafood from the UK and all over the world, covering continents such as Europe, Africa, Asia and the Americas. We ensure that our seafood is consistently of the highest quality by purchasing from reputable, fully accredited suppliers that possess expertise in the seafood they provide us with. To make sure that our chilled seafood is always fresh, we purchase to order, ensuring you always receive the freshest seafood every time. With our frozen seafood, to guarantee its superiority, we make sure it is frozen at sea or frozen quickly after landing which we believe makes it indistinguishable from fresh seafood when cooked. Therefore, unless you’re purchasing seafood directly from the port, we believe our frozen seafood will consistently be as good as fresh.
Contact info
Leicester, United Kingdom
- 07594915634
- hello@jackhookseafood.co.uk
- jackhookseafood.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Thank you
Thank you, brilliant efficient service, goods arrived in good time. Brilliant packaging. Quick response in communication.
Best seafood delivery ever to be fair
Best seafood delivery ever to be fair. Very good size of prawns and impressive price
Brilliance
Jack Hook has definitely got the plug! The customer service from these guys is impeccable, no request is too big or small, happy to advise and always provide the freshest and tasty seafood. Love that they provide accurate delivery times and ALWAYS deliver within the timeframe. I have been a regular customer and do not intend to go elsewhere! One very happy customer.
Great service and the freshest top…
Great service and the freshest top quality sea food from around the world delivered to your doorstep.
Always excellent on qaulity
Always excellent on qaulity. The king prawns are amazing. Next day delivery with a confirmed time. Price is cheaper than anywhere. Keep up the good work
Excellent Service from Jack Hook…
Excellent Service from Jack Hook Seafoods. Required 24 whole unclean seabass for our local Scout Groupe and Joe was more than helpful in helping us out, especially with delivery as we required it for a specific day. Would have no hesitations in reccomending them to others, and will definitely be using them again in the future.
Service and communication continue to…
Service and communication continue to be outstanding. The fish is great and of good value. What more is needed?
Incredibly efficient
Incredibly efficient, enormously helpful and very friendly. The seafood was excellent,too!
Excellent service
Excellent service with the purchased fish arriving in less than 48 hours.
Delivery very much on time
Delivery very much on time, quality of product remains to be determined.
Lobster tails
Delivered quickly and in a v smart/effective cool box. Lobster tails were superb - gorgeous meat and LOADS of it. Have already bought 4 more. Highly recommended.
Excellent as before
Quick and easy way to order Fish
Quick easy service to make an order. Good choice of fresh fish.
Excellent seafood delivered to my door
Excellent seafood delivered to my door. Best barbecue we've had for months :)
Superb squid
Superb squid - great flavour. Marinated overnight and chargrilled on the bbq. Prompt delivery. Will order again!
Excellent service
Excellent service , delivery and beautiful seafood delivered to your doorstep. Definitely would recommend
My order arrived within a couple of…
My order arrived within a couple of days and within the specified time period. Very pleased with the fish although haven't tried all of them yet, but so gfar so good.
Great service!
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