Great customer service, all questions promptly answered. Top notch seafood (v large prawns & scollops) arrived promptly on the designated day. Fabulous quality, my dinner guests were blown away by the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely amazing service. Speedy delivery, in less than 24 hours I had my order and the fish is so well packed and labelled I don’t have to worry about re packing before putting in my freezer. T... See more
Maybe it was no ones fault but, I placed my order 28th Jan, when I hadn't received it or any email indicating when my order would arrive, I contacted them. I received an apologetic email saying they... See more
Jack Hook has definitely got the plug! The customer service from these guys is impeccable, no request is too big or small, happy to advise and always provide the freshest and tasty seafood. Love that... See more
Company details
Written by the company
With over 20 years of experience in the seafood industry, we offer seafood from the UK and all over the world, covering continents such as Europe, Africa, Asia and the Americas. We ensure that our seafood is consistently of the highest quality by purchasing from reputable, fully accredited suppliers that possess expertise in the seafood they provide us with. To make sure that our chilled seafood is always fresh, we purchase to order, ensuring you always receive the freshest seafood every time. With our frozen seafood, to guarantee its superiority, we make sure it is frozen at sea or frozen quickly after landing which we believe makes it indistinguishable from fresh seafood when cooked. Therefore, unless you’re purchasing seafood directly from the port, we believe our frozen seafood will consistently be as good as fresh.
Contact info
Leicester, United Kingdom
- 07594915634
- hello@jackhookseafood.co.uk
- jackhookseafood.co.uk
4.2
Great
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and great seafood!
I ordered the sea bass bulk box and lobster tails and they were amazing quality. Will definitely be ordering again!
April 15, 2021
Unprompted review
We ordered 6 lobster tails and 2…
We ordered 6 lobster tails and 2 portions of scallops. The scallops were huge compared to those in supermarkets and tasted so fresh and sweet. The lobster was amazing!!!! Will definitely order again. From order to delivery, the service was faultless. Thank you!
April 11, 2021
Second order from Jack Hook Seafood!
Second order from Jack Hook Seafood!
Excellent quality and excellent price.
April 10, 2021
Amazing quality seafood and a fantastic…
Amazing quality seafood and a fantastic price, delivered straight to your door! So pleased and can’t wait to place another order!
April 8, 2021
Excellent service
April 5, 2021
I must say thank
This gentleman is so kind and very understanding person, very honest, quality of products and services is excellent I like to buy his products. Also very helpful. I must say thank to this gentleman and wish him good luck 🙂🙂🙂🙂🙂.
March 27, 2021
Absolutely amazing service and product
Absolutely amazing service.
Speedy delivery, in less than 24 hours I had my order and the fish is so well packed and labelled I don’t have to worry about re packing before putting in my freezer.
The fresh fish is also nicely cute and cleaned ready to season and cook, I cannot wait to place my next order.
Communication is also great all my questions pre ordering were answered almost instantly via Instagram.
March 26, 2021
Quick delivery
March 8, 2021
Very satisfy with my order
The prawns that I order are fresh and worth the money. The delivery was really quick and good communication
March 5, 2021
The best King Prawns.
February 27, 2021
Unprompted review
Highly recommended
I ordered prawns and I must say they were absolutely exceptional! They were so fresh and the delivery was quick and easy. I will definitely be ordering again and 10/10 would recommend.
February 26, 2021
Unprompted review
The best sea food supplier and friendly…
The best sea food supplier and friendly service.Good quality products
January 29, 2021
Unprompted review
Only issue we had was we did not…
Only issue we had was we did not receive
Notification of delivery luckily we were in but could have been an issue if we were out as
The order was frozen
January 20, 2021
Amazing Amazing Amazing
Amazing service, good quality products and very proffessional staff who keep customers fully updated!!!
My go to for all of my seafood supplies.
January 20, 2021
Nicely packed,very fresh fish.Looking forward to order again.
I have ordered twice.Every time was great experience.Absolutely fresh fish and the very well packed with ice bags in thermal boxes. Looking forward to order again .
January 20, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.