JD Gyms - Sheffield South Reviews 

281
TrustScore 3.5 out of 5

3.6

17 Guernsey Road, S2 4HG Sheffield, Lowfield, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Best gym ,new member from last week , went in to do a session today , experienced some people trying to come in on entrance, wanted some assistance but there was n one there from staff to assist them... See more

Company replied

Rated 5 out of 5 stars

Great set of equipments. Even has punching bags which was lacking in most other gyms in the city centre. Plenty of space to move around. Decent price. The only improvement needed is some Body Assess... See more

Company replied

Rated 3 out of 5 stars

Great refurb but... They've recently refurbed this gym and the equipment, lay out and general set up if brilliant. However, unfortunately, it's understaffed and unlike pure gym down the road, there... See more

Company replied

Rated 5 out of 5 stars

I’ve been training at jd gym south ever since they opened, such s great gym, the staff are friendly and welcoming, the gym is always clean and tidy. And adam the manager always goes above and beyond t... See more

Company replied


Company details

  1. Gym

About JD Gyms - Sheffield South

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 17 Guernsey Road, S2 4HG, Sheffield, Lowfield, United Kingdom

  • 1145511566

3.6

Average

TrustScore 3.5 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(281)

4,659 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I like the space available

I like the space available, although it is busy it doesn't feel like everyone is on top of eachother. The availablity and quality of the Kettlebells is really good.

September 26, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 1 out of 5 stars

Disappointing women’s only area

I have joined the gym to access the women only department, it was nice to see a lot of people come to this part of the gym and it is quite busy. However, I was unhappy with how many machines they have, 2 treadmills when they are most popular. To make my experience even worse, some machines don’t work. When I spoke to the staff they said they’ll be fixing it soon. But when I spoke to some regular gym members they said it has been broken for months now.

September 10, 2023
Rated 1 out of 5 stars
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on sheffieldsouth@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Lovely Space

It is just such a lovely place for everyone.
Spotless, lots of machines/weights
Looking forward to our classes too.

August 30, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

Rated 2 out of 5 stars

There door’s always gets stuck it…

There door’s always gets stuck it doesn’t open and there machines dos not work as expected and some of them doesn’t work at all, Dumbbells section too messy all the time no one have ever organised them, There is lots of mistakes in the gym and I hope it will get fixed soon

August 8, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Thanks for leaving us some feedback. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.

The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 3 out of 5 stars

Equipment is worn all the rubbers…

Equipment is worn all the rubbers missing off the handles, not enough blue roll around to wipe down machines. Also it's the only gym where people can't unload there weights. Should hand out warnings.

July 14, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager.

The JD Gyms Team 💚

Rated 1 out of 5 stars

Bad experience so far

I currently registered and suddenly I was logged out of the gym app and I can’t access the gym. This is bad and frustrating. I paid for this and I can’t access it. Terrible. No staff to attend to me or help me with the issue.

July 13, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello, thank you for leaving a review.

Please can you send an email query through our website and someone from the member service team can look into this for you.

The JD Gym Team 💚

Rated 1 out of 5 stars

app doesn't work neither does my access…

app doesn't work neither does my access code. had to be let in every time I've been so far.

July 10, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello, thank you for leaving a review.

Please can you send an email query through our website and someone from the member service team can look into this for you.

The JD Gym Team 💚

Rated 5 out of 5 stars

very happy

easy access, great lighting, nice people, big range of equipment and no joining fee is a huge plus

July 8, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 4 out of 5 stars

The qr code thing doesnt work at all so…

The qr code thing doesnt work at all so i have to wait for a staff to open the gates for me everytime i come in so far waste of time really imo

July 3, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello, thank you for leaving a review.

Please can you send an email query through our website and someone from the member service team can look into this for you.

The JD Gym Team 💚

Rated 3 out of 5 stars

I joined JD gym has my partner is a…

I joined JD gym has my partner is a member. Went to the gym a few times to start off with them thought I would try the classes. Went on a Wednesday evening to do step class, the instructor didn’t arrive and no information regarding it being cancelled previously. Understand these things can happen. So went to the doing class that was 15 minutes after step class and that instructor also didn’t turn up to do the class. Again no reason or information as to why, that was two classes within 15 minutes of each other that was cancelled. I enjoy doing a class has it keeps me motivated. Not a good start experience when I’ve just joined a gym and doesn’t make me want to stay a member. Very frustrating!

June 21, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello,

Thank you for providing your feedback and I do apologise that you had a negative experience with us. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes,
The JD Gyms Team 💚

Rated 1 out of 5 stars

Each wireline device only knows one…

Each wireline device only knows one thing that we have to wait to use.
There are devices next to the change room.

June 25, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on sheffieldsouth@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Staff members

Great staff members and a very friendly environment love this gym and i would strongly recommend this gym

June 4, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚

Rated 4 out of 5 stars

Great place but gave less stars due to…

Great place but gave less stars due to women's area is very small.and don't like the entrance into gym as have to walk through the men's side

June 22, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on sheffieldsouth@jdgyms.co.uk

The JD Gyms Team 💚

Rated 3 out of 5 stars

I like that there's a women's section…

I like that there's a women's section but some of the machines there don't work also there needs to be more of a range of machines for a full body workout

June 19, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on sheffieldsouth@jdgyms.co.uk

The JD Gyms Team 💚

Rated 3 out of 5 stars

New member probably won’t stay long…

I went to this gym for the first time yesterday and was confused by the amount of wasted space in this warehouse. There is basically one freeweights area where 80% of the gyms occupants reside. I ventured upstairs and there was massive amounts of free space with no equipment which I found bizarre. I think this gym would benefit much more by utilising more of its wasted space and adding more plate loaded machines and just better quality equipment in general but for now it’s just another commercial gym with low quality equipment where people will just change to another gym fairly swiftly because you can’t even access the equipment during busy periods.. I don’t recall seeing any plate loaded tricep push machines and the handles for the lat pull down downs we’re old and worn.

June 15, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 4 out of 5 stars

My only two complaints are the changing…

My only two complaints are the changing rooms and the air conditioning. The toilets and showers could be cleaner. The air conditioning is also not great in the summer, and it can feel quite humid inside, and freezing in winter. Otherwise this is a brilliant gym for the price you pay!! I have been to gyms which costs 3 times as much which don’t come close. I also just wish more staff were visible and sometimes you don’t see any!

June 15, 2023
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look