JD Gyms - Sunderland Reviews 

312
TrustScore 4.5 out of 5

4.4

Trimdon Street Retail Park, SR4 6AA Sunderland, England, GB


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Rated 5 out of 5 stars

Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abi... See more

Company replied

Rated 4 out of 5 stars

I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I ha... See more

Company replied

Rated 1 out of 5 stars

I am 74 year old and my daughter supervises me at the gym. On my registration, I was told she will be allowed to come in and help me but will have to be filling out the health and safety form. This is... See more

Company replied

Rated 5 out of 5 stars

Gym is great, clean, comfortable and well equipped. The only place in the men's changing room to shave has a mirror with the urinals directly behind which is not ideal for shavers or people peeing. A... See more

Company replied


Company details

  1. Gym

About JD Gyms - Sunderland

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Trimdon Street Retail Park, SR4 6AA, Sunderland, England, United Kingdom

  • 1917319829

4.4

Excellent

TrustScore 4.5 out of 5

312 reviews

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4.4

All reviews

(312)

4,620 reviews in the last 12 months

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Rated 4 out of 5 stars

the gym is great but the locker room…

the gym is great but the locker room smell is always awful

July 10, 2023
JD Gyms - Sunderland logo

Reply from JD Gyms - Sunderland

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on sunderland@jdgyms.co.uk

The JD Gyms Team 💚

Rated 3 out of 5 stars

I like the gym

I like the gym, I like the equipment. I like the amount of free weights and mirrors. My only gripe is through laziness really, but the machines are scattered all over the place. There's no form to how they're placed. A map would be handy for newcomers, instead of looking like a melt on a treasure hunt. I'm glad the first month was only a tenner.

June 30, 2023
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Reply from JD Gyms - Sunderland

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on sunderland@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Such a nice environment

Such a nice environment there. Everyone is super helpful. Plenty of machines and weights and the sauna is my fave after a work out

July 2, 2023
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Reply from JD Gyms - Sunderland

Hi, thanks for the 5 star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 3 out of 5 stars

1st time ever

My first time going to a gym ,would of been nice if there was a member of staff there to help ,didn't see a single member of staff my whole visit ,I had to ring a friend who's a member to drive down and show me what to do,lovely clean gym plenty to do

July 2, 2023
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Reply from JD Gyms - Sunderland

Thank you for leaving us a review. If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website. The JD Gyms Team 💚

Rated 5 out of 5 stars

Spacious & friendly

Massive gym not to busy easy to use

June 17, 2023
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Reply from JD Gyms - Sunderland

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 2 out of 5 stars

Changing room has a rotten smell every…

Changing room has a rotten smell every day you walk in. The same unearthly smell will not be continuing on with a membership long term. Absolutely horrific.

June 16, 2023
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Reply from JD Gyms - Sunderland

Hello, thank you for taking some time to leave us a review!

Staff do undertake regular checks, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can.

The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good 24 hour gym.

Varied equipment and a clean environment. Local and 24 hours access too.

June 16, 2023
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Reply from JD Gyms - Sunderland

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 2 out of 5 stars

always crowded and small facility when…

always crowded and small facility when compared to the number of people coming there

June 5, 2023
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Reply from JD Gyms - Sunderland

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Great staff plenty of equipment loads…

Great staff plenty of equipment loads of space
Great value for money
Definitely recommend

May 25, 2023
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Reply from JD Gyms - Sunderland

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

So far so good!

Good value. Easy to join. Easy to use.

I haven't used a gym in years, and the atmosphere of most gyms I have used previously has been pretty toxic to say the least. The JD Gym in Sunderland by contrast is welcoming and relaxed.

May 21, 2023
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Reply from JD Gyms - Sunderland

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

I haven't received a code for the front…

I haven't received a code for the front door and I get anxiety asking people so it's a bit inconvenient sorry for the rating.

May 8, 2023
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Reply from JD Gyms - Sunderland

Hi there

We are sorry to hear this. Please download the JD Gyms APP and login. You will then be able to gain access using the QR code every time you visit.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Best gym

Good place to workout clean and good staff

May 18, 2023
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Reply from JD Gyms - Sunderland



Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 3 out of 5 stars

Bathroom/ Changing area Stinks

The ambiance great. Équipement well stocked. Changing area stinks.

April 30, 2023
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Reply from JD Gyms - Sunderland

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Love it 🧡

Love it 🧡

Staff are kind, friendly always willing to help!

It's super clean and has a fabulous vibe from the minute you walk in till the minute you leave.

May 1, 2023
JD Gyms - Sunderland logo

Reply from JD Gyms - Sunderland

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 2 out of 5 stars

Initial experience as a newbie entering…

Initial experience as a newbie entering the gym not very good. There was no greeting even though I quite clearly didn’t have a clue what I was doing or where I was going. I had to approach the staff asking where I could purchase a lock for the lockers I was pointed towards a machine. I had such a carry on with the machine, I was there ages and again no one offered any help. I was nervous going into a new gym as it was and felt like a right tatie! Then I had to ask where the ladies changing rooms were, the man on the desk kindly stopped his chat with the girl on the desk and told me where to go. If I was a retail eye and scores were on the door this experience would be pretty bleak. It’s just sheer will power that’s going to force my return there 🤦🏻‍♀️ Im also a member of another local gym, slightly further afield, and I’ve got to say their approach so far has been much more community feel. I’m so disappointed as I really wanted this to be great! The equipment and decor of the place is lovely though.

May 4, 2023
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Reply from JD Gyms - Sunderland

Hi there

Thanks for taking the time to leave us some feedback.

It's not good to hear that you didn't feel particularly welcomed by our team. We'll certainly raise this with the Sunderland Manager!

Hopefully you're next visit will be much more positive.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

I had a good outing with nice…

I had a good outing with nice facilities, however there's no staff to guide or take me on an induction session for the first day ,considering the best equipment to be used for a particular training to achieve a desired result I wish to get at the end. Another thing,can I use my access together with my partner at the same time?

May 5, 2023
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Reply from JD Gyms - Sunderland

Hi there

Thank you for leaving us a review, we love to see the 4 stars!

If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website.

As long as you both have your own active memberships, you can use the gym together any time.

Best wishes
The JD Gyms Team 💚 

Rated 1 out of 5 stars

Awful gym

Awful gym, terrible atmosphere from walking in the doors, dark, dingy and equipment has seen better days, I’ll stick with my usual gym (The Gym Group) - cleaner, cheaper and nice, supportive pts!

May 1, 2023
JD Gyms - Sunderland logo

Reply from JD Gyms - Sunderland

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

It’s a tidy welcoming environment

It’s a tidy welcoming environment. It feels awkward once you first walk in. But many people help out and give you tips on how to workout properly. It’s an amazing place and 100% worth the price your paying!

April 24, 2023
JD Gyms - Sunderland logo

Reply from JD Gyms - Sunderland

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Great place for peace

JD Gyms is a great place to relax and meditate whilst putting yourself through the paces

April 13, 2023
JD Gyms - Sunderland logo

Reply from JD Gyms - Sunderland

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 2 out of 5 stars

The gym is great but has serious issues

The gym is great, lots of equipment to use. Huge problem with this specific gym is the smell that is wrenching from the changing rooms soon as you get near the top of the stairs. Never in my life have I smelt a changing room this bad before. Literal excrement which has been for the 8th day running now. Haven’t seen the staff cleaning or spraying in there once.

April 6, 2023
JD Gyms - Sunderland logo

Reply from JD Gyms - Sunderland

Hi there

Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on sunderland@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

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