JD Gyms - Sunderland Reviews 

The facilities at JD gym are exactly what you would expect for a gym and they are fairly clean and tidy. If I did not need to cancel (change in circumstances has left me unfortunately too short on time for now and I'm not sure when this will change) this review would be higher.
My advice - if you wish to leave the gym DO NOT follow their cancellation process, just cancel your direct debit. If you are iffy on cancelling direct debits then request to freeze your membership and then apply to cancel before that runs out. Beware that if you do follow their process (as I did) you will find they will rob you of another month's charges before they will cancel your membership. (I requested to end my membership on 1st September and I now find myself as being a member until 17th October despite me telling them I will not be using the gym at all - they took the additional payment for another month on 18th Sept, well after I'd requested to cancel and cited that they require 30 days notice even though I am apparently not on a contract and had I not followed their process I would not have been charged this.)
Personally I find this absolutely shocking customer service and it does mean that when my circumstances do change I will not be rejoining JD.

Great atmosphere
Clean environment
Friendly staff

It’s a very good gym company with lots of good equipments. I feel pumped right now

1st time in a jd gym and my first interaction with a jd member of staff made me feel welcome and looking forward to my induction. Everything was explained to me and helped me make joining an easy process.

Finished work at 1am went to train at 2am but noticed there was no changing rooms to get changed out of my work clothes so had to leave. A place to get changed and maybe showers in between 12-5am would be perfect for me as my shifts I don’t finish till after 12am

Great facility, but strange smell in men’s changing room … is it just the men overdosing on lynx ?

Great gym. I go during quiet times so it's relaxed. Good choice of machines and plenty of them. As I say I go when it's quiet so never have a problem. Also the changing rooms are great showers are clean and tidy and a fabulous sauna👍

My experience so far at JD Gyms Sunderland has been great.
All machines are working great, and the staff here are ever ready to assist you.
So far, it's been great and I hope it stays that way.

People not putting weights away & sitting on machines texting while your waiting to use machine

Excellent facilities, friendly people and lots of machinery and also a sauna

Very well thought through workout. Timely advice from knowledgeable and polite instructor. Very happy!

Staff very friendly and helpful gym is nipping clean 👌

Really helpful with our rejoin
Explained how everything works with direct debit and entering gym

the gym is great but the locker room smell is always awful

I like the gym, I like the equipment. I like the amount of free weights and mirrors. My only gripe is through laziness really, but the machines are scattered all over the place. There's no form to how they're placed. A map would be handy for newcomers, instead of looking like a melt on a treasure hunt. I'm glad the first month was only a tenner.

Such a nice environment there. Everyone is super helpful. Plenty of machines and weights and the sauna is my fave after a work out

My first time going to a gym ,would of been nice if there was a member of staff there to help ,didn't see a single member of staff my whole visit ,I had to ring a friend who's a member to drive down and show me what to do,lovely clean gym plenty to do

Massive gym not to busy easy to use

Changing room has a rotten smell every day you walk in. The same unearthly smell will not be continuing on with a membership long term. Absolutely horrific.

Varied equipment and a clean environment. Local and 24 hours access too.