Despite an issue I faced with the subscription which still unsure how I got signed up for, I have to give 5stars for their customer service. Initial interaction still left me with some questions, but... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Part 1: To be honest, I had no idea that I subscribed to jewellery box shop, so the withdrawal from my bank account was frankly an unexpected shock. Admittedly, at this point I have not lo... See more
From my experience, I can say that the jewelryshop industry is trustworthy. I find their Chat System extraordinary, through which you are put in contact with one of their agents in less than 3 minutes... See more
Scam site Was buying a hot wheels toys off toymaster Ltd and somehow this site has managed to scam me of a subscription!! They tell me I have been sent a email of agreeing to the subscription no... See more
4.0
Great
281 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was scammed by this company
I was scammed by this company. They created a fake Instagram account pretending to be McDonald's and paid for ads promoting a false McDonald's offer. When you clicked on the link, it directed you to a fake McDonald's website. After completing the purchase, you didn’t receive any food! Instead, you were unknowingly subscribed to their service. They charge €47 each time they "top up" your account unless you manually skip the top-up but beware of clicking on any links they send!
I contacted their support team, requesting the cancellation of the subscription and deletion of my data. I received a response from someone named Karl, who claimed to have canceled my subscription but essentially tried to ransom my refund. He stated that I would only get my money back if I left a positive review here.
I no longer care about the refund. I just want this scam subscription canceled and my personal data erased from their database. Please stay away from these scammers!
January 23, 2025
Unprompted review
madloba daxmarebistvis
January 20, 2025
Unprompted review
the membership is total unwanted
the membership is total unwanted. A gift from Vinci autoroute is probably the reason. I like to stop this membership immediately. I feel totally misled.
January 6, 2025
Unprompted review
Customer service is very responsive and…
Customer service is very responsive and helpful.
January 3, 2025
Unprompted review
Mr.Marshall thanks for your good…
Mr.Marshall thanks for your good customer service and good understand of customers need keep it up
December 22, 2024
Unprompted review
Great company
Great company, i asked for a refund and they were very good at communicating, aswell as hoping to help provide the refund.
April 20, 2024
Unprompted review
Tha staff was friendly and helpful
Tha staff was friendly and helpful
December 9, 2024
Unprompted review
Claire reached out to assist. What a great assistance.
I had the most amazing experience. 👏
December 12, 2024
Unprompted review
Good service.
December 9, 2024
Unprompted review
Good company and thank you for the…
Good company and thank you for the service
December 7, 2024
Unprompted review
It was a great service and thank yau…
It was a great service and thank yau for your help .
December 2, 2024
Unprompted review
I would like a refund of what I have…
I would like a refund of what I have been charged please!!
November 21, 2024
Unprompted review
Is 4.50 stars.
Despite an issue I faced with the subscription which still unsure how I got signed up for, I have to give 5stars for their customer service. Initial interaction still left me with some questions, but their escalation team has been in touch to clarify the situation and offer a solution to suit both parties. Rare to experience this nowadays. All my regards to their team. Appreciate it!
November 1, 2024
Unprompted review
Excellent customer service from Emily
Excellent customer service from Emily, thank you.
October 29, 2024
Unprompted review
Good
It was okay to have a subscription but they keep on deducting money even after cancellation
August 1, 2024
Unprompted review
ood service," "good company," "thank…
ood service," "good company," "thank you," "good experience," "good customer support
October 22, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.