Despite an issue I faced with the subscription which still unsure how I got signed up for, I have to give 5stars for their customer service. Initial interaction still left me with some questions, but... See more
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Part 1: To be honest, I had no idea that I subscribed to jewellery box shop, so the withdrawal from my bank account was frankly an unexpected shock. Admittedly, at this point I have not lo... See more
From my experience, I can say that the jewelryshop industry is trustworthy. I find their Chat System extraordinary, through which you are put in contact with one of their agents in less than 3 minutes... See more
Scam site Was buying a hot wheels toys off toymaster Ltd and somehow this site has managed to scam me of a subscription!! They tell me I have been sent a email of agreeing to the subscription no... See more
4.0
Great
281 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great communication
October 14, 2024
Unprompted review
Jas was very kind and helpful
Jas was very kind and helpful. I appreciate her very much!
October 13, 2024
Unprompted review
Very bad experience
Very bad experience, this company didn’t respect any engagement, they took money from my account without any autorisation, and to get a refund they force you to leave a positive advise !!! Get away from this company
September 1, 2024
Unprompted review
The resolution was handled smoothly
The resolution was handled smoothly, and customer support was very helpful.
September 4, 2024
Unprompted review
The support team was incredibly…
The support team was incredibly responsive, fixing my problem with minimal effort on my part.
August 31, 2024
Unprompted review
Issue resolved after speaking to Brian
Scam site
Was buying a hot wheels toys off toymaster Ltd and somehow this site has managed to scam me of a subscription!! They tell me I have been sent a email of agreeing to the subscription no email ever received and meant to have a email for cancellation and again no email ever received!! No refund or anything
After speaking to Brian on the online chat he has informed me that he has cancelled the membership and is going to refund me the money that has been taken from my bank!!
August 26, 2024
Unprompted review
I had an issue that required immediate…
I had an issue that required immediate attention, and the support team responded with lightning speed. Their promptness and efficiency are greatly appreciated.
August 14, 2024
Unprompted review
I contacted customer service with a…
I contacted customer service with a complaint, and they turned the experience around by resolving my issue quickly and professionally. They know how to keep customers happy!
August 13, 2024
Unprompted review
Good service and support.
August 9, 2024
Unprompted review
This is a SCAM
SCAM !!!
They steal your money beware !!!!
I have been deducted and never seen the product I paid for, moreover to get a refund the support team forces you to give 4 or 5 stars followed to a compliment to the same support team. An organized scam !
July 24, 2024
Unprompted review
Finally they were able to respond my…
Finally they were able to respond my email.
July 2, 2024
Unprompted review
Good customer service.
June 24, 2024
Unprompted review
Found myself subscribed for an unknown…
Found myself subscribed for an unknown service but the company helped me through.
May 25, 2024
Unprompted review
I am very happy with your service to…
I am very happy with your service to me, and I really advise all customers. In dealing with you, I was satisfied with the wonderful products and jewelry. Thank you with all my heart.
June 21, 2024
Unprompted review
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