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JoeAudio.co.uk Reviews 626

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TrustScore 4 out of 5

4.2

Home Audio Store
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and high-quality products. Many people highlight the swift and efficient delivery, often noting that their orders arrived quickly and as expected. The overall process, from ordering to receiving the product, is frequently described as smooth and professional. However, some customers were dissatisfied with their order experience, particularly concerning stock availability and communication. These individuals reported issues with items advertised as in stock actually being unavailable, leading to significant delays and a lack of updates. Some reviewers mentioned waiting extended periods for their orders, only to find out the items were out of stock or discontinued, resulting in frustration and poor communication.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery service, highlighting fast and prompt delivery,... See more

Product

Clients share positive opinions on product, praising the great choice and quality of products at fair prices.... See more

Price

Users describe positive interactions with price, frequently highlighting great and competitive pricing. Many... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and great service, highlighting... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers report quick and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from start to finish, Top quality products at a fair price. You're totally kept updated on your product & delivery status throughout the process. The package was well packaged & the d... See more

Rated 5 out of 5 stars

Great service from Joe Audio, great price, product and fast delivery too. First time customer but I’ll certainly be coming back soon, so well done and thanks to the staff at Joe Audio. 😎👍

Rated 5 out of 5 stars

Good price, great choice of products, quick delivery. Would recommend and will use again.

Company details

  1. Home Audio Store

Contact info

4.2

Great

TrustScore 4 out of 5

626 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

All good after an initial worry.

I was slightly worried as, unlike usual, I only read the reviews after I'd placed my order and noticed quite a few dodgy ones! I then got even more worried when the delivery arrived (very quickly I might add!), but it contained only half of my order (I'd ordered 2 qed power cables, so couldn't see why they wouldn't arrive together), but rather bizarrely approx 30 mins later I got another delivery with the other one in!..... so I guess from my point of view all is good in the end - delivery in 2 days, correct items sent, and at a great price. Thanks Mr J Audio.

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Useless, item not sent.

Item supposed to arrive within 5 days. 3 weeks later it hasn't even shipped and they are "looking in to it". This for a stylus (still) listed as in stock. I'm having to go through paypal to get my money back. AVOID.

January 8, 2025
Unprompted review
Rated 1 out of 5 stars

No delivery, no reply.

I ordered some styli to be delivered to a friend who was visiting me overseas. They weren't sent out in time, I don't even know if they were sent out at all.

They've just taken my money and not replied to one of many emails sent. I can only assume this is a scam company if they're to act like this.

Baffling. The site looked legit.

October 23, 2024
Unprompted review
Rated 1 out of 5 stars

order mispicked

order mispicked, had to pay extra postage and have had no response to emails or phonecalls. Have ended up with 2 digital cables when all I wanted was an antistatic brush.
Will not be using them again.

October 18, 2024
Unprompted review

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