Jolly Tots Reviews 577

What an amazing shop and staff! Cant thank Rachel enough for all her help in choosing a baby bouncer for my grandchild. I had help getting the items I bought into the car and can’t recommend this shop and the staff enough. There is a huge choice and range of products and will definitely be returning. Fantastic prices too.

I had such a lovely in-store shopping experience while purchasing a car seat for my baby. A special thank you to Louise, who provided truly exceptional customer service. She was knowledgeable, patient, and took the time to fit the new car seat for me ensuring I felt confident driving away. I’ve already recommended the store to my friends. Thank you!

Amazing customer service, was served by Reta and she made the whole decision making process easier. Thank you so much, highly recommended

Amazing service and amazing service, David and Rachael were really helpful and we are so happy with our girls new pram. Thanks guys

I had a fantastic experience with Jolly Tots from start to finish. I first spoke with Loretta on Facebook, and she gave me the best deal on the Nuna Triv Next stroller, along with the Nuna reclining car seat and rotating Isofix base.

The whole process was smooth and hassle-free, especially when visiting the Yardley branch. We were warmly welcomed by the staff, who kindly gave us a demonstration and let us test the stroller, which was really helpful.

Their honesty and customer service truly stood out, and that made the whole experience even better. Thank you all so much — I really appreciate everything! :)

Leigha helped me order my stroller she’s lovely and demonstrated how the stroller opens and closes 10/10 service

Wow what Excellent Service Everytime Louise staff Member always full of smiles and ready to help excellent Customer service keep up the good work Louise .💯🤲🏾❤️kind Regards from Tina ,Saj,Baby Imaan🥳

We had an excellent visit here, David and Lewis were very knowledgeable and welcoming. The product range was excellent and the prices were even better. We were able to buy a pushchair, car seat, bedside crib, and other items without breaking the bank. I highly recommend this shop.

Excellent service david is amazing thankyou so much!

We ordered our pram at the start of January (it didn’t say on line that it was for pre order) so we emailed them to ask when delivery would be and they said end of February, it come to the end of February & was told it would then be delivered end of march (my daughter is born at the end of march) so we rang up to double check as we didn’t want to risk it not being delivered and we was told on the phone it actually wasn’t due to be delivered until end of may. We spoke to them and asked to change it to a different pram in the same price range, they agreed & said that it would be with us in 7-10 working days. I text them for an update & was told fed ex tried to deliver the pram but they couldn’t find the house (no one tried to ring us or anything). They then said it would be delivered again when they receive it back of fed ex. Fast forward another week (nearly the end of march) & I text them again to see when it will be delivered & they said fed ex had only delivered the base & car seat but no pram. We mentioned we needed it as our daughter is due to be born in 5 days and their response was “we could send you the car seat & base so you can push your daughter around in that” bearing in mind we’re in march it’s absolutely freezing so of course we said no & we have now had to travel all the way from Manchester to Birmingham for the pram. The only good thing that happened since purchasing this pram is the guy at jolly tots helped us carry it out to the car. I wouldn’t recommend this company AT ALL

David was great help very friendly we love jolly tots its our favourite place

Fantastic experience at Jolly Tots, thanks to David. He gave really helpful advice on cots and next-to-bed cribs, and I ended up with exactly what I was looking for. Very knowledgeable, friendly, and easy to talk to. Fantastic selection of items in store. Easy parking too. I’ll definitely be purchasing from there again!

Car seat out of stock in my local store but easily arranged next day delivery from another store.

Very helpful staff. Great prices and value for money
David was a great help

Great experience visiting the store. The staff were all very friendly and helpful. Definitely come back again.

Amazing staff, very helpful and really good prices of all items. They are on of our favourite baby shops and we have been going there since before my daughter was born and it’s amazing.

David was excellent in helping us buy what we needed. Amazing place for quality and price. Highly reccomend

Kiera and Louise were extremely helpful finding our travel stroller. They were kind and friendly. Highly recommended shop

We are First time parents, made to feel very welcome on arrival, had a lot of questions. Shout out to Louise who was very helpful with us and very patient. Highly recommend this place.

Louise was really helpful pointing out different options that would be suitable for ourselves. Showed various different options and overall was really easy for us to decide the best option at a great price due to the Nuna weekend sale! Highly recommend to anyone who is unsure of which option is most suitable.