Jolly Tots Reviews 577

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and friendly demeanor, making the shopping experience comfortable and pressure-free. People frequently highlight the excellent quality of the products, noting their sturdiness, safety, and beautiful design, with a wide range of options to suit various needs and budgets. The customer service is often described as fast, efficient, and professional, with many appreciating the personalized approach and the staff's willingness to go above and beyond. Reviewers also commend the competitive and reasonable pricing, often finding better value than other retailers.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being welcoming,... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the wide range and high... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Price

People report positive experiences with price. Customers consistently praise the competitive and reasonable... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David helped me out with choosing our travel system - the Joie Finiti Bundle. He was such great help. This is my second travel system and I was completely unhappy with my first (from a different com... See more

Rated 5 out of 5 stars

We had a amazing experience today at jolly tots. There are lots of options to choose from. The customer service was great. Bought an amazing bundle with the help of David. Got suggested the most affor... See more

Rated 5 out of 5 stars

A 5 star review for Jolly Tots and in particular, David! The staff are always very helpful. We have virtually purchased nearly all of our things for our little one from this great family run business,... See more

Rated 5 out of 5 stars

I cannot tell you how helpful and informative Tom was. It was really refreshing to go somewhere and someone know what they are talking about. Not just this but what a lovely , personable person he was... See more


Company details

  1. Baby Store

Written by the company

Jolly Tots stock a massive range of products for you and your baby. We offer fast delivery throughout the UK and click and collect from our store in Birmingham. Proudly independent for over 30 years. Why shop anywhere else? Please inbox us if you would like us to try to price match a competitors offer. Follow us on the socials for amazing clearance deals, live demonstrations and fantastic giveaways


Contact info

4.9

Excellent

TrustScore 5 out of 5

577 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

David was really helpful helping us…

David was really helpful helping us find a pram suitable for our 6 month old, nothing was too much trouble very informative and overall fantastic customer service!

February 23, 2026
Unprompted review
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Reply from Jolly Tots

Thank you for choosing Jolly Tots so pleased David provided such great service .

Rated 5 out of 5 stars

Such a great baby shop in Evesham

Such a great baby shop in Evesham. We went here to look at prams and were looked after by Harvey. He was an absolute delight to deal with - so knowledgeable, not pushy, and gave us so much of his time - truly went above and beyond. He helped us understand what is a very complex and crowded market and found us the perfect pram. They have also allowed us to store the pram at the shop until we need it as we currently live in a small flat. Thankyou x

February 14, 2026
Unprompted review
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Reply from Jolly Tots

Thank you we think Harvey is a star ⭐️ too ❤️

Rated 5 out of 5 stars

We’ve been coming here for years!!

We’ve been coming here for years!!! Came into store looking for a cabin approved pushchair, service was really friendly from Dave and the girls, they helped us find what we were looking for and gave us a great price!!! 👍🏼👍🏼👍🏼👍🏼

February 21, 2026
Unprompted review
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Reply from Jolly Tots

Thank you so much for such a lovely review ❤️

Rated 5 out of 5 stars

10/10 service

We went in today not knowing what we wanted at all! We were served by Louise who was just amazing! Nothing was too much trouble and she listened to my reservations and knew what to recommend! She put my mind at ease and was just lovely to deal with! I would 100% tell anybody who is finding baby shopping overwhelming to pay her a visit as I feel so much more confident now!

February 21, 2026
Unprompted review
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Reply from Jolly Tots

Thank you for your kind words ❤️

Rated 5 out of 5 stars

Amazing experience!

Amazing experience!! Contacted jolly tots through tik tok to purchase a pram that was on offer. All my questions were answered very quickly. 100% recommend

February 16, 2026
Unprompted review
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Reply from Jolly Tots

Thank you for shopping with us ❤️

Rated 5 out of 5 stars

Unbeatable deal, the best staff

Found a deal on the Facebook page, spoke to someone there who confirmed the deal was in stock. We went to the Evesham location, great selection, staff were great, no pushy sales. Me and my wife spent some time trying the system with Harvey’s expertise. He was great with showing us the system. Will 1000% be going back and recommending it to friends and family!

February 15, 2026
Unprompted review
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Reply from Jolly Tots

Thank you 🙏

Rated 5 out of 5 stars

Outstanding service from Rachael

We came into the shop today to get a bouncy chair for our baby, whilst there we had a few questions about other things too, nothing was too much hassle and Rachael who served us was really friendly and knowledgable. We came away with everything we needed and really happy that our little girl has everything she needs. Would highly recommend and will definitely be back. Thank you :)

February 16, 2026
Unprompted review
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Reply from Jolly Tots

Thank you for such lovely words . We think Rachel is a star ⭐️ too

Rated 5 out of 5 stars

Always had such a good service from…

Always had such a good service from jolly tots. Have bought a few items from them now and everything had been perfect! Delivery is fast and communication is excellent.

Thank you!

February 15, 2026
Unprompted review
Jolly Tots logo

Reply from Jolly Tots

Thank you 🙏

Rated 5 out of 5 stars

10/10

We have been in to get many things for our baby due in a few weeks and we have been always served by Kayleigh. She always has gone above and beyond to help us with our many queries about our purchases and can’t recommend her and jolly tots enough!

February 14, 2026
Unprompted review
Jolly Tots logo

Reply from Jolly Tots

Thank you we are so glad Kayleigh was so helpful ❤️

Rated 5 out of 5 stars

Best customer service from David

We had a amazing experience today at jolly tots. There are lots of options to choose from. The customer service was great. Bought an amazing bundle with the help of David. Got suggested the most affordable and easily manoeuvrable. Divid helped us a lot by giving as many discounts as possible.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Brought nice travel system bundle nice…

Brought nice travel system bundle nice and cheap! Comfortable, very good service, very comfortable environment instore, and very good service, david helped us alot! He been the best! And he’s the best salesman of all time

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Really goood customer service by David

Really goood customer service by David, really great guys and served us really well and made us feel very comfortable, variety of options, he’s been really really helpful, ones of the best price we have received by Mr David, will be visiting you sooon

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

I am extremely happy with my purchase

I am extremely happy with my purchase! I ordered a stroller, a baby crib and a swing, and everything exceeded my expectations. The quality of the products is excellent, they are sturdy, safe and beautifully made. Delivery was fast and everything arrived perfectly packed. Customer service was also very helpful and professional. I highly recommend this company to all parents looking for reliable and high-quality baby products. I will definitely shop here again!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Harvey was extremely helpful

Harvey was extremely helpful, made the whole experience very easy and explained all the different systems clearly. Gave us a brilliant deal and we would definitely be back!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Same products, more varieties and better value.

Liah and all the staff are amazing and friendly. The products were at an amazing price, better than mama and papa's. They also have a wide range of products to offer from strollers to cot beds and wardrobes. I would highly recommend checking this place out before going to places like mama and papa etc. The staff are super knowledgeable and really helpful.

February 7, 2026
Unprompted review

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