My parcel arrived speedily and was very well packed in sustainable packaging. It's great to be able to purchase Fair Trade food stuffs and Transform Trade's tea bags alongside organic and ethical goo... See more
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Company details
Written by the company
True Origin Foods works directly with a network of smallholder farmers and producers in the global south to source the finest ethical foods.
Contact info
True Origin, PA3 4BT, PAISLEY, United Kingdom
- 01412550901
- info@trueorigin.org.uk
- jts.co.uk
Replied to 66% of negative reviews
Typically replies within 1 week
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True Origin Kilombero rice
Easy to order Kilombero rice. Website is easy to navigate and understand. Payment is quick and easy. Quick turnaround on orders placed. Recommended company to order from.
Quick delivery
Superb customer service
I telephoned with a query prior to ordering and the information provided ( by Jade I think ?) was very helpful.
What a great company!
True Origin is a very impressive, ethical company, which sources the food it sells from a range of suppliers, with whom they establish a relationship. A large proportion of their stock is Fairtrade and /or with sustainable and ethical credentials, which really matters to me. I also love the fact that much of what they sell is different to the tins and jars you can buy at any supermarket- being able to buy really delicious pineapple or apple jams, for example at a reasonable price and with the awareness that the producers have received a fair wage and have good working conditions is wonderful!
Ethical excellence
Prompt delivery. Excellent products that guarantee benefits for producers and growers.
Great sustainable products
Sustainable products, great quality and the option of doing a regular delivery spread out over the year without having to keep reordering.
Amazing new products :)
Absolutely loved the product launch Live Tasting event, was so good to hear directly from the two featured producer groups about their story and impact, as well as showcasing some of the products themselves. Couldn't help but immediately order caseloads of our favourites, which arrived rapidly in great condition. We've already enjoyed more of the Basil Cayenne Pesto, which has a lovely balance of flavours with just the right amount [and duration!] of heat to it. Trying to make it last, but that could be rather a challenge. Looking forward to finding many partners for the Spicy Mango Chutney too, and that's as a not-usually-chutney-fans household. The fruity spicy sweetness of this one is great though.
Helpful in tracing delivery which Royal…
Helpful in tracing delivery which Royal Mail had put in an obscure place
Lovely products with a fantastic origin…
Lovely products with a fantastic origin story. Everything I’ve tried from them has been delicious and such high quality. The team are lovely and quick to respond! Thank you :)
Wide variety o of goodies to buy
I love the Gusto drinks and bough some for my family who also enjoy them Biscuits are good too
Order process was straightforward and…
Order process was straightforward and communication regarding delivery etc was very good.
Arrived safely in a strong box.
Superb in all respects from ordering
Superb in all respects from ordering, delivery time to excellent packaging.
Great range of fair trade products
Great range of fair trade products, and prompt delivery with good communication throughout.
All very friendly and ethical
All very friendly and ethical. Totally my kind of organisation!
I haven’t opened the boxes yet but I…
I haven’t opened the boxes yet but I have had all the products before ( except for the rice - I’ve loved the Kolombero brown ) so I know they will be great. Always a pleasure to have contact with True Origin/JTS.
And - the postie was lovely too.
Xx
Fairness in a box!
Just what I needed - fairness in a box! High quality goodness delivered on time to my doorstep.
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