My parcel arrived speedily and was very well packed in sustainable packaging. It's great to be able to purchase Fair Trade food stuffs and Transform Trade's tea bags alongside organic and ethical goo... See more
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Company details
Written by the company
True Origin Foods works directly with a network of smallholder farmers and producers in the global south to source the finest ethical foods.
Contact info
True Origin, PA3 4BT, PAISLEY, United Kingdom
- 01412550901
- info@trueorigin.org.uk
- jts.co.uk
Replied to 66% of negative reviews
Typically replies within 1 week
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Very efficient to deal with
Very efficient to deal with. All goods ordered arrived safely and in very good time
Speedy service and high-quality products
The goods are excellent, and the service quick and efficient. Everything arrived in good order.
An Excellent Ethical Company
An excellent efficient and ethical company with whom I will definitely order from again.
The parceld are beautifully packed and…
The parceld are beautifully packed and arrived safely. I appreciate, too, that they are not too difficult to open
Easy Ethical shopping.
Easy Ethical shopping.
Everything arrived safely.
Website straightforward.
Courier service helpful in providing arrival time window and option to leave a message if you're out.
A Good Choice of Fairtrade products delivered to your door.
Easy to use website and prompt delivery.
Great Fairtrade products.
My order was waiting when I arrived and…
My order was waiting when I arrived and the extras I needed were produced at once. Not only that, they carried the load out to my car - important when you're 80+
Good quality, delivered on time
All arrived safe and sound on time safely packed. All good quality products, very pleased.
Package arrived on time and as planned
Package arrived on time and as planned. Helpful as informed us of an out of stock item in advance.
Tasty food
Tasty food, well packed with no plastic and a quick delivery. Some items great on their own and the sauces good for adding to food thatw you're cooking yourself
Very good experience
Order processed and sent out promptly…
Order processed and sent out promptly with all items requested. Packaging very good.
I love the Fair trade coffee and it is…
I love the Fair trade coffee and it is so helpful to be able to obtain all the Palestinian dates, olive oil, almonds and soaps that our Olive Tree Scotland group needs as we travel about raising awareness of conditions in the Occupied West Bank and Gaza and raising funds to send to charities there.
quick accurate delivery
Prompt well packaged delivery
The order arrived promptly and well packaged.
I was a little confused by being transferred from the Transform Trade site which I went on to order Traidcraft tea.
The rice challenge
The rice was delivered within 48 hours in three large boxes and I have just unpacked the last box. Each box contained two packs of 7kg of rice plus two loose 500gm packs. In all cases the lower pack in each box was squashed but all the rice packets were fine apart from in the box I've just unpacked - two of the 500g bags have split open at the bottom seams and rice has spilled out in the box. One of the bags was a loose one the other was at the end of the 7kg pack. I suspect the carrier had all three of the big boxes stacked on top of each other and the weight has caused the problem.
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