My parcel arrived speedily and was very well packed in sustainable packaging. It's great to be able to purchase Fair Trade food stuffs and Transform Trade's tea bags alongside organic and ethical goo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
True Origin Foods works directly with a network of smallholder farmers and producers in the global south to source the finest ethical foods.
Contact info
True Origin, PA3 4BT, PAISLEY, United Kingdom
- 01412550901
- info@trueorigin.org.uk
- jts.co.uk
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchase
Website is easy to use. I was called to advise of a short delay to the package shipping and was asked if that was OK. Then an email was sent to say that it had been dispatched on the date that I was advised it would.
Prompt and efficient service!
Fast despatch and helpful call about…
Fast despatch and helpful call about one item whose quantity had to be varied.
Everything we got was good
Everything we got was good, we just wish we could get the Traidcraft loose leaf tea again. they did do it for a little while. We don't use teabags
Goods came well packaged and as…
Goods came well packaged and as ordered. Disappointed that the two boxes of Traidcraft tea have best before date of July which is very short dated and I can’t sell them on a stall in July at full price.
Good service
Easy to make an order, packed well and arrived promptly. Pleased with products.
Good experience.
Very easy to order what i wanted. Delivery very quickly, stuff packed really well. And delicious.
Thank you.
We love them all
Great range of products
Great range of produce and nice to know that (where posssible) it's fair traded. And my grandson (4 years old) loved the cheese biscuits!
Variety is the spice of life!
Very quick turnaround from making my order to receiving delivery. Another 90kg challenge for our church! Everyone loves the Kilombero rice and they keep on asking for more on our fair trade stall!
The salt grinders are always popular and we are trying new items: cashew nuts with lime, peanut butter. Great variety - something for everyone!
All Round Star Quality Service
Great people doing great stuff for our great planet and its earthlings. Keep up the great work!
Ordered some decaff coffee
Ordered some decaff coffee - excellent flavour, arrived very quickly and it is good to switch as much of our buying power as possible to fair trade products
Prompt delivery Products are fairtrade
Prompt delivery Products are fairtrade. No free gifts please
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








