Excellent performance. Great communication from when I first placed my order, right up to receiving my wines. The wines were really well packaged, and the couriers had obviously taken care of the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My wife tried this wine on a P&O cruise last year. We gave been looking for it since the day we returned home. Fantastic wine at a great price, great delivery and now she can look forward to many... See more
Company replied
Never used the company previously. Had good reviews and the particular wine I was seeking. The whole process was easy. Delivery in a few days and what packaging! Very secure and I dare say they hav... See more
Company replied
I ordered the wine and it was very promptly processed and delivered. Although I asked for DPD as previously I had had problems with parcel force, parcel force was used but they did manage to deliver o... See more
Company replied
Company details
Written by the company
Online Wine Merchant based in London UK selling wine by full cases.
Contact info
Unit 8, Worton Hall Industrial Estate, TW7 6ER, Isleworth, United Kingdom
- info@justincases.co.uk
- justincases.co.uk
4.9
Excellent
248 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good selection and prompt service
June 25, 2024
Very well packaged case of wine
Very well packaged case of wine. Bottles well protected so they couldn’t move in transport. Won’t know about the wine until I drink it!
June 21, 2024
Customer Service 150%
After a very disappointing non delivery, the team went above and beyond, and replaced the order with a sucessful delivery.
150% customer service
June 7, 2024
Great service
Great service, prompt delivery in time for my grans birthday. I will certainly be recommending them and ordering again. Thanks again for the update on delivery.
June 7, 2024
Great in every department
Prices were good, packaging was superb and delivery was very swift.
Will use again
June 14, 2024
A seamless service
A seamless service. Very happy. My first order but definitely not my last.
June 1, 2024
Outstanding service
Exceeded my expectations from the time of placing order, through to communications and the delivery. Prompt, professional, all details covered. Would use it again and highly recommend.
May 16, 2024
Ordered a case of wine on Tuesday…
Ordered a case of wine on Tuesday evening, and it arrived Friday afternoon, a few minutes into the promised one hour delivery window. Exemplary service. And state of the art moulded cardboard packaging. Thank you.
May 24, 2024
Excellent service
I was kept updated on the progress of my order at every stage. The packaging was robust and the item was delivered when I was told it would be.
May 23, 2024
Good efficient service
May 16, 2024
Superb nothing more nothing less
May 10, 2024
Hassle-free transaction
Hassle-free transaction. Simple to order. Delivered within the specified time. Just the way I like it.
May 8, 2024
Seamless online and delivery experience
Seamless online and delivery experience. Will use again.
May 3, 2024
Clear email communication and quick…
Clear email communication and quick delivery of a fabulous wine
May 2, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.