Had to contact Customer Service and used the Online Chat It really is 24/7 help, and Ella was truly helpful - answered my main query in seconds and was then patient with my understanding of another... See more
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Bob is now in touch with me and is trying to solve my problem. He is a good help with all the miscommunication and problems that happened.
Thanks to the whole team and especially Sama for your kind assistance. I really appreciate how your wonderful team responds to your customers.
Beware of This Scam Site! This site advertises products on Facebook through videos, but don’t be fooled. When you try to buy a product, you’re actually purchasing a gift card. Then, as soon as y... See more
3.8
Great
233 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Mary contacted me
Mary contacted me, ‘Thank you Mary’, ‘Thanks for the help Mary
January 20, 2025
Unprompted review
Nothing but they good
January 18, 2025
Unprompted review
Thanks to the whole team and especially…
Thanks to the whole team and especially Sama for your kind assistance. I really appreciate how your wonderful team responds to your customers.
January 13, 2025
Unprompted review
Fabulous conversation with Charlotte
It was a fantastic conversation with Charlotte from Justpetgoods agent. Good understanding and resolve my issue.
January 1, 2025
Unprompted review
the support team helped me with my…
the support team helped me with my problem with a good understanding.
December 17, 2024
Unprompted review
Reply from Justpetgoods
Hello,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@justpetgoods.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Jay
Had to contact Customer Service & used Chat facility
Had to contact Customer Service and used the Online Chat
It really is 24/7 help, and Ella was truly helpful - answered my main query in seconds and was then patient with my understanding of another supplementary answer
Thanks, Ella
December 10, 2024
Unprompted review
SCAM SCAM SCAM
SCAM SCAM SCAM
This company will try to debit money from your account without you knowing. The amount is small as they hope it will go through unnoticed. If it happens to you then report it to your bank who will take the relevant actions.
December 3, 2024
Unprompted review
Reply from Justpetgoods
Hello,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@justpetgoods.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Jay
The quality of product and fast delivery
November 23, 2023
Unprompted review
Scammers
Scam scam scam, I had to contact my bank and get a freeze on my account and also had to be issued a new bank card.
November 22, 2024
Unprompted review
Reply from Justpetgoods
Hello,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@justpetgoods.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Jay
Good people…they can be trusted 👍
November 20, 2024
Unprompted review
Good service
Good service and prompt response
Very helpful costumer service
November 7, 2024
Unprompted review
Phoebe was helpful
November 5, 2024
Unprompted review
SCAMMERS. Avoid at all costs.
Similarly, they obtained my bank details as I tried to download a parking app in Cardiff city centre. 2 payments taken of £1 and £7.40 respectively. I’ve informed the bank and they’ve reimbursed me, however, I’ve had to cancel my bank card and suffer 6 days of inconvenience whilst I wait for a replacement. 🤬
October 18, 2024
Unprompted review
Definitely a scam and just click bait…
Definitely a scam and just click bait to get you signed up to a membership. Avoid. Any good reviews are made by internal people.
Please do not fall into the trap
September 27, 2024
Unprompted review
SCAMMERS
SCAMMERS! Somehow Just Pet Goods managed to get my bank details when I was trying to download a car park app at the National Trust car park at Shell Bay Poole. I thought the £1.00 fee was for the car park app then noticed a further £7.47 taken a few days later. I thought it was odd as I don’t have any pets!! Barclays Bank have put a stop on any further payments.
September 25, 2024
Unprompted review
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