Had to contact Customer Service and used the Online Chat It really is 24/7 help, and Ella was truly helpful - answered my main query in seconds and was then patient with my understanding of another... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bob is now in touch with me and is trying to solve my problem. He is a good help with all the miscommunication and problems that happened.
Thanks to the whole team and especially Sama for your kind assistance. I really appreciate how your wonderful team responds to your customers.
Beware of This Scam Site! This site advertises products on Facebook through videos, but don’t be fooled. When you try to buy a product, you’re actually purchasing a gift card. Then, as soon as y... See more
3.8
Great
233 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Give specific instructions and…
Give specifics about the website but otherwise it had good services..thank you
November 20, 2023
Unprompted review
This is a frauduleus website
This is a frauduleus website! My mother has been scammed by them. She doesn't know what she did but suddenly they took 70 euros from her account every 2 weeks. Be aware of this site and stay away from it!!!!!
May 16, 2024
Unprompted review
Malicious webshop
This malicious website managed to have acces somehow to personal details and bank account of my mother, without her knowledge, and to automatically transfer every 14 day's an amount of € 69 from here account for a so-called 'VIP Membership'.
May 2, 2024
Unprompted review
SCAMMERS
I would rather give them 0 stars, if it was possible.
They are SCAMMERS. I do not know how, but they took money from my bankaccount without any permission, although I never bought anything from them.
They don’t give the money back.
Beware of them : DISHONEST
April 15, 2024
Unprompted review
My problem was promptly sorted
My problem was promptly sorted. Thank you.
26/04/2024
April 26, 2024
Unprompted review
R38 has been deducted on my account and…
R38 has been deducted on my account and I tried to reverse but I failed pls reverse my money
April 16, 2024
Unprompted review
SCAM
SCAM.
They take money in advance before you even decide to buy from them, They refuse to refund. You have to block your card.
AVIOD!
April 14, 2024
Unprompted review
My problem is being taken care of.
My problem is being taken care of.
March 31, 2024
Unprompted review
SCAMMERS they took money out of my…
SCAMMERS they took money out of my account I DID NOT BUY A THING FROM THEM i had to have my card blocked to stop them BEWARE
March 23, 2024
Unprompted review
I have had a great experience with this…
I have had a great experience with this company very helpful and very good customer service
February 9, 2024
Unprompted review
Scammers
Scammers. I emailed them to tell them to take my contact details off their system, and the next day they tried taking £37 out of my account because apparently I'd upgraded to premium membership due to an increase in activity. Luckily Bank spotted them as fraud and blocked the payment and I've had to have a new card.
February 3, 2024
Unprompted review
If I could give justpetgoods 0 stars I…
If I could give justpetgoods 0 stars I would. This is a 100% scam. How they manage to take money from my account, I do not understand. Be aware of big scammers. They are not even answering the question I asked through emails. They are twisting and turning things around.
November 27, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.