JW&Co Langleys Reviews 85

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I rented a property through JW & Co and had a very poor experience. The home developed severe mould, which affected both my partner’s and my health. I reported the problem several times and provided... See more

Rated 1 out of 5 stars

Hi, We were looking at a buying a property in Park Street, St Albans through JW&Co. Danielle Saville was our point of contact there. She was wonderful but only till the exchange took place. All t... See more

Company replied

Rated 1 out of 5 stars

We were happy with the service we received up to the point of actually viewing the property. 15 mins into our viewing the agent left us to let the next family viewing into the property. She then l... See more

Rated 5 out of 5 stars

Lauren and Samuel provided such a brilliant service managing my let property. I've used two other letting agents in the area over the last 12 years and they are by far and above the best! Brilliant co... See more

Company details

  1. Real Estate Agency

Information provided by various external sources

JW&Co Langleys are a leading lettings and sales property company based in Hertfordshire. Contact us today to find out how we can help you.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

85 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We completed on our new home on 5/2/21…

We completed on our new home on 5/2/21 and can say that we have had an excellent experience of the team in the Park Street office of JW&CO. Danielle and James always returned our calls promptly and tried to sort out every query. We are very pleased with the warm, friendly and efficient service.

February 11, 2021
Unprompted review
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Reply from JW&Co Langleys

Hi Mary, Thanks for the great review! Great to hear you had such a good experience with us and will be sure to pass on your kind words to our Park Street Office!

Rated 5 out of 5 stars

it has been pleasure to work with JW St…

it has been pleasure to work with JW Park Street, St Albans office (especially Ruth Beane) on a number of sales and purchased - the service has been very professional

February 11, 2021
Unprompted review
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Reply from JW&Co Langleys

Thank you for your review! We're so glad to hear you were happy with Ruth's work and your experience with JW&CO Langleys, we will be absolutely sure to pass over your kind words. All feedback is really helpful and we greatly appreciate the time you took to share your experience with us, if you ever require our services again please do get in touch!

Rated 5 out of 5 stars

The London Colney team are the best

The London Colney team are the best. Mark and Jack were great throughout my recent sale and purchase. They sold my property within three hours and made sure I was first through the door to get my dream home. It was not the easiest of sales but they kept me updated throughout the whole process and were honest, professional and friendly at all times. They also kept me sane during lock-down. This is my third move with this local Estate Agent and I think it pays to go local.
I am so happy in my new home and Mark went the extra mile to call me a week after the sale to see how I was settling in. Couldn't ask for better service.

February 3, 2021
Unprompted review
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Reply from JW&Co Langleys

Hi Linda, thank you for your great review! We will be sure to pass your kind words on to our London Colney Sales Team. Thanks again and if you ever require our services again in the future, please do get in touch as we would be delighted to assist.

Rated 4 out of 5 stars

All the staff at Langleys worked…

All the staff at Langleys worked tirelessly to arrange and facilitate viewings and were instrumental in helping us proceed to a successful sale. Well done all with a particular note of thanks to Danielle who was most attentive throughout.

February 3, 2021
Unprompted review
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Reply from JW&Co Langleys

Hi Jeremy, thanks for the great review! We are absolutely delighted to hear that you have had such a good experience with our Park Street team and your feedback is most appreciated.

Rated 5 out of 5 stars

Highly recommend

Excellent service and so so helpful. Highly recommend

January 25, 2021
Unprompted review
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Reply from JW&Co Langleys

Hi Katie, thanks for the lovely review! We are absolutely delighted to hear that you have had such a good experience with us and appreciate your kind feedback.

Rated 5 out of 5 stars

The team at London Colney are amazing!

Excellent and professional service. During our house purchase experience we found the team to be extremely professional, knowledgeable and polite. At a point when we thought we might not be able to go ahead with our purchase Mark was so understanding and subsequently we were able to proceed. There was always somebody at the end of the telephone or email and they were never intrusive during the process. We found the staff personable and professional. We would not hesitate to recommend JW&Co

January 21, 2021
Unprompted review
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Reply from JW&Co Langleys

Hi Mel, Thank you for your great review! We will be sure to pass your kind words on to our London Colney Sales Team. Thanks again for the great feedback and if you ever require our services again in the future, please do get in touch.

Rated 5 out of 5 stars

Mark and Jack

Mark and Jack - including everyone else at London colney, they have been been so professional and supportive when I was buying my property. It is the first property and I had struggled so much with other agents but very happy I came across them.

Since my first viewing, I felt so supported and they always considered my needs even given the Covid19 epidemic.
Mark always prompted/followed up with what needed to be done. He updated me during the drawing up of contracts, exchange and completion.

Am so thankful to the whole team and will definitely be recommending them. Will definitely used them in the future... Thank you so much - am so grateful

January 20, 2021
Unprompted review
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Reply from JW&Co Langleys

Hi Emi, Thanks for the great feedback! We are so pleased to hear you had such a positive experience with our sales team in our London Colney office. It’s a difficult time but our priority is always providing exemplary service. Should you ever require our services again, please do get in touch.

Rated 5 out of 5 stars

J&W - Excellent estate agents in St Albans.

We have rented a house in St Albans using J&W services for two years. All the times we had to ask J&W's team for advice, we've found them and especially Ms Lauren King, to be very professional, trustworthy and flexible, and above all - we've always felt they were representing our interests at least as much as they were representing the landlord's.
Highly recommended.

January 10, 2021
Unprompted review
Rated 5 out of 5 stars

The Usual Excellent Service.

We have used JW (as Langleys) for all our sales whilst living around St Albans and found Danielle offered the usual impeccable services whilst marketing and guiding the viewings and through to her prompt updates during the drawing up of contracts, exchange and completion.

January 8, 2021
Unprompted review
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Reply from JW&Co Langleys

Hi Ian, Thanks for the great review! We’re delighted to hear that you’ve had such a positive experience with our Park Street Sales Team! We really appreciate your kind feedback and if you ever require our services in the future, please do get in touch.

Rated 5 out of 5 stars

Highly recommended

I have found JW to be highly professional and helpful in every way possible.

If I sell my property in the future, I would definitely use this company.

January 5, 2021
Unprompted review
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Reply from JW&Co Langleys

Hi Janice, thanks for the great review! We are absolutely delighted to hear that you have had such a good experience with our Sales Team and your feedback is most appreciated.

Rated 5 out of 5 stars

Langleys continue to be great.

We always used Langleys in the past and were happy so have continued with JW&Co Langleys. Excellent service, found a tenant really quickly, no problems and good communication throughout.

January 5, 2021
Unprompted review
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Reply from JW&Co Langleys

Hi Amanda, thanks for the great review! We are absolutely delighted to hear that you have had such a good experience with our letting team and your feedback is most appreciated.

Rated 5 out of 5 stars

Jack;Mark and the gang at London colney…

Jack;Mark and the gang at London colney were superb and couldn't do enough to help with the sale of my property highly recommended

January 4, 2021
Unprompted review
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Reply from JW&Co Langleys

Hi Mr Conway, thanks for the great review! Delighted to hear you had a positive experience with our London Colney Sales Team and we’ll be sure to let them know about your lovely review.

Rated 5 out of 5 stars

Professional Letting Agents

JW have been managing the letting of my property for over two years. I can't speak highly enough of their service during that time.
Always very professional while at the same time relaxed and friendly. I have complete confidence in them.

December 23, 2020
Unprompted review
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Reply from JW&Co Langleys

Hi Vaughan, thanks for the great review! We are absolutely delighted to hear that you have had such a good experience with our letting team and your feedback is most appreciated.

Rated 5 out of 5 stars

Superb service

I have used the services of JW&Co Langleys for over 10 years. The customer care and service levels have always been outstanding. I believe this is a major factor in the very low turnover of tenants we have had in all our properties over the years.

December 20, 2020
Unprompted review
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Reply from JW&Co Langleys

Hi Stuart, thanks for the great review! We are absolutely delighted to hear that you have had such a good experience with our letting team and your kind feedback is most appreciated.

Rated 5 out of 5 stars

First rate service

I have used JW & Co Langleys for 2 1/2 years now and found them to be excellent. The level of service is extremely strong.
The team are very responsive and helpful and make the experience of being a landlord and renting very smooth.

I would highly recommend them as managing agent for your property.

December 19, 2020
Unprompted review
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Reply from JW&Co Langleys

Hi Tyler, thanks for the great review! We are absolutely delighted to hear that you have had such a good experience with our letting team and your feedback is most appreciated.

Rated 5 out of 5 stars

High quality service from Mark

After meeting with three local agents, I decided to go with Mark for the sale of my apartment. Being more mature and offering many years experience, Mark stood out from the rest. I would highly recommend JW & Co and will be instructing Mark for my next property sale

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

I recently sold through JW&Co and…

I recently sold through JW&Co and received excellent service from them, correct pricing, good quality marketing and plenty of interest, Mark was just brilliant to deal with, knowledgeable, hard working and went the extra mile regularly.

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

A totally excellent service

A totally excellent service from all employees of the company. I would recommend them without hesitation.

December 16, 2020
Unprompted review
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Reply from JW&Co Langleys

Hi David, thank you for your lovely review! Delighted to hear you had such a positive experience with us at JW&CO and we really appreciate your feedback. Should you ever require anything else in the future, please do get in touch!

Rated 5 out of 5 stars

Well done Danielle!

We were taking on a viewing of a home in Bricket Wood, by Danielle Saville of JW & Co, Park St. I was really impressed by Danielle - she gave us a really good viewing, and was friendly and so helpful, at the same time as staying professional. For various reasons we are unable to buy the property, but this is no reflection on Danielle, and could not possibly have done more to help us.

December 11, 2020
Unprompted review
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Reply from JW&Co Langleys

Hi Norma, Thanks for your lovely review! We’re delighted to hear that you had such a good viewing with Danielle in our Park Street office and hope that if you ever require our services again that you get in touch as we’d be delighted to assist.

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