Kaleidoscope BabycareReviews 

192
TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 4 out of 5 stars

Disappointed the dolls name Lucia wasn't on the box like the picture showed . The doll its self is lovely

Rated 1 out of 5 stars

After I ordered an item you sent me a message saying you had made an error with the price and requested more money via bank transfer before sending the items!! Absolute scam artists! I messaged back d... See more

Rated 5 out of 5 stars

Good website to navigate, some great deals here and there. We ordered a child's car seat. Excellent value, a well known and very safe model, brilliant communication. Delivery was grand and we had opti... See more

Rated 5 out of 5 stars

High chair came very quickly after ordering. By my own mistake I had the straps the wrong way which had overstretched the clip meaning they kept coming undone. I contacted the company who dealt with t... See more

Company details

  1. Baby Store

Written by the company

Kaleidoscope Babycare stands as a premier and top-ranked babycare and nursery retailer in the United Kingdom. Catering to all your needs for the newest addition to your family, we offer a comprehensive range of products, from essential newborn items to accessories for your little one's first bike. Our commitment is centered around family values. With over two decades of experience, our guidance and expertise stem from personal journeys and rigorous training, ensuring we can address any inquiries you may have. We are eager to assist you with a diverse array of items, including Pushchairs & Strollers, Travel Systems, Tandems, Twin & Triples, Baby Carrier & Slings, Car Seats, Room Sets, Cot Beds, Cots, Cribs, Highchairs, Booster, Bouncers & Rockers, Swing Chairs, Walkers & Entertainers, Playgyms/Activity Centres, Baby Monitors, Safety Gates, and baby and home safety. Our dedication revolves around meeting genuine needs for both mothers and babies. All our products are meticulously crafted to simplify and enhance the lives of families, reflecting our daily commitment when interacting with customers. Partnering with numerous reputable brands, we assure you that choosing the best for your baby will be a satisfying experience.


Contact info

3.5

Average

TrustScore 3.5 out of 5

192 reviews

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3.5

All reviews

(192)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Would not recommend

Items arrived, item was wrong. Tried to fob me off by telling me it was a newer version, when it was actually an older version. No refund and now no reply in over a week. Wouldn't recommend

August 31, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely company

Staff are very helpful when having a enquiry, everything's kept at a low budget and quick delivery time frame. Would recommend using this company again .

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great service an very quick delivery

April 21, 2021
Unprompted review
Kaleidoscope Babycare logo

Reply from Kaleidoscope Babycare

Hello Katie,

Thank you for your trust pilot review, we are happy to hear that you have been very satisfied with our products and our speedy delivery times. Please recommend us to family/friends for any of their baby/toddler needs. Thank you for choosing Kaleidoscope Babycare Scarborough store, we hope you will continue to shop with us in the near future.

Warm regards kaleidoscope babycare team.

Kaleidoscope Babycare
68 Victoria Road,
Scarborough, YO11 1SF,
United Kingdom
01723 448 182
cs@kaleidoscopebabycare.com
https://kaleidoscopebabycare.com/

Rated 5 out of 5 stars

Absolutly over the moon with the…

Absolutly over the moon with the products I received really quick on shipping and delivery and on the ball to help and assist every way possible

April 21, 2021
Unprompted review
Kaleidoscope Babycare logo

Reply from Kaleidoscope Babycare

Hello Courtney,

Thank you for your trust pilot review and for taking the time to share your feedback with Kaleidoscope Babycare. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Please recommend us to family/friends for any of their baby/toddler needs. Thank you for choosing Kaleidoscope Babycare Scarborough store, we hope you will continue to shop with us in the near future.

Warm regards Kaleidoscope Babycare team.

Kaleidoscope Babycare
68 Victoria Road,
Scarborough, YO11 1SF,
United Kingdom
01723 448 182
cs@kaleidoscopebabycare.com
https://kaleidoscopebabycare.com

Rated 5 out of 5 stars

Great place

First time ordering from this place I was a little worried due to not even hearing of this company but I am super happy! Received my order really fast and my little girl absolutely loves her blankets! Would definitely recommend.

January 11, 2021
Unprompted review
Kaleidoscope Babycare logo

Reply from Kaleidoscope Babycare

Hello Ryan,

Thank you for the wonderful review and for taking the time to share your feedback with Kaleidoscope Babycare. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

We provide car seats, travel systems, pram and baby accessories, feeding tools and toys for new-born babies. We are dedicated to offer quality products for your baby.

Thank you for choosing Kaleidoscope Babycare Scarborough store,

Thank you again!

Rated 5 out of 5 stars

Ordered stroller online

Ordered stroller online. arrived on time. was a bit nervous with my first order so i emailed to see if delivery would be delayed and got instant email back. Great customer service.

January 9, 2021
Unprompted review
Kaleidoscope Babycare logo

Reply from Kaleidoscope Babycare

Hello Louis,

Thank you for the wonderful review and for taking the time to share your feedback with Kaleidoscope Babycare. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

We provide car seats, travel systems, pram and baby accessories, feeding tools and toys for new-born babies. We are dedicated to offer quality products for your baby.

Thank you for choosing Kaleidoscope Babycare Scarborough store,

Thank you again!

Rated 5 out of 5 stars

Brilliant quality products

Brilliant quality products. Fast delivery service.

December 22, 2020
Unprompted review
Kaleidoscope Babycare logo

Reply from Kaleidoscope Babycare

Hi Anayah,

Thank you for the wonderful review and for taking the time to share your feedback with Kaleidoscope Babycare. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

We provide car seats, travel systems, pram and baby accessories, feeding tools and toys for new-born babies. We are dedicated to offer quality products for your baby.

Thank you for choosing Kaleidoscope Babycare Scarborough store,

Thank you again!

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