Kiltexperts Reviews 88

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like kilts are well-made, fit perfectly according to provided measurements, and are crafted from excellent materials. Many reviewers also highlight the exceptional delivery service, with products arriving quickly and often ahead of schedule, even for international orders. The overall service is frequently described as outstanding, with the company going above and beyond to ensure customer satisfaction. However, some people were dissatisfied with the quality of certain items, describing them as flimsy or feeling like fancy-dress costumes rather than authentic Highland wear. Additionally, a few customers experienced issues with order tracking and communication, mentioning a lack of updates on shipping status.

What people talk about most

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent craftsmanship, with... See more

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the excellent... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many report fast shipping, with items... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, stating... See more

Service

Reviewers highlight positive aspects of service. Customers are very happy with the quality and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kiltexperts went above and beyond to make our wedding day special. Due to a change in tariffs the first package they sent was being held at customs way beyond the delivery date. With little options... See more

Rated 5 out of 5 stars

My experience was the best I have had with any customer service in my life. I am nearly 50 and have worked in customer service all my life so those are big words. They delivered the product in a tim... See more

Rated 5 out of 5 stars

I was skeptical, as I'd been burned before by online kilt sites. Count me pleasantly surprised! The quality was outstanding for the price, and the service was prompt. I followed the measurement guide... See more

Rated 5 out of 5 stars

I received my kilt promptly, well packaged. Initially I thought I had ordered the wrong size, but after investigating found the adjusting belts and put it on. So comfortable and smart. I have receiv... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Kilt

Got my kilt and it was exellent, fits well and looks great, easy to buy and delivered very quickly.will buy from them again.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
After some initial confusion with the order, I made contact and received excellent customer service. Delivery with DHL was quick with tracking messages from Hong Kong to my door.
Very happy with my kilt quality, sizing and overall experience. I'd happily recommend.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Experts of Experts

From searching all over the internet as this being my first time buying a kilt and seeing I’m not home (originally from Scotland) I searched all over the web to purchase my kilt. When I found Kilt Experts the website was so easy to navigate, first green flag… when I found my Kilt. second green flag I thought ok I’ll order as I have found the kilt, the time for delivery was fast. Even though delayed by weather back in the UK. Upon receiving my Kilt, I ordered the wrong color. I told Kilt Experts and they said not to worry, how can we fix this I thought no way most companies would not care as much. That and if I order a replacement it would not arrive on time, nope it’s already on its way and will be here Monday. So on Thursday I will look the bell of the ball and do my heritage justice. Looking so handsome. In my new Kilt, Thank You Kilt Experts.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Need a kikt?

There were some initial problems regarding delivery, but Kilt Experts resolved them quickly and satisfactorily.
End to end service has been first class and the quality of the kilt has exceeded expectations.
I have no reservations about recommending the Kilt Experts.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

A show of Scottish pride…

Nicely constructed kilt and the fit was spot on thanks to some extra help from the support folks at Kilt Experts. The hybrid kilt includes some extra pockets that were a nice surprise.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Leather kilt

Well made, soft leather, proper sizing. Great. I hate the pockets but that's an easy fix. Remove and wear a sporran

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

100% thrilled

I purchased this kilt specifically for a wedding in which I was a groomsman. The color was true to what was advertised, the fit was perfect, and the shipping was lightniing fast. I could t be more pleased.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Kilt!

Wonderful Kilt!
I am a Nebraskan who is celebrating a long-dormant Gaelic ancestry! This kilt was perfect and beautiful! I couldn't have asked for more, honestly!
fèileadh làidir!!

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

this was my first purchase from kilt…

this was my first purchase from kilt experts and I will definitely be buying more. The qualities is great and I absolutely adore the rainbow kilt I got for my husband so does he! We’ll definitely be buying more in the future

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Fantastic Communication regarding delivery time. Delivered within the stated timescale. Kilt is excellent quality and made with exact specifications at a bargain price.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

KILTEXPERTS ROCK

The Kilt in question here feels great, looks great and fits great. My review is not so much about my new kilt as it is about Kiltexperts. The kilt I got was the size I ordered, actually there were two different kilts. Because of a health issue I had a sudden weight loss. These kilts were now far too big for my smaller frame. Through a series of emails, Kiltexperts stepped up to the plate and went above and beyond to take care of me. Their customer service and their kindness is exemplary. Thank you again Kiltexperts.

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied consumer

I have made a few purchases now from KILTEXPERTS, each time I received a quality products in a timely manner. I will be purchasing more items from here in the future for sure.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Superb company!

This is my 6th kilt from them and I have never been let down! Quality A+! Online assistance has always been top notch and Super Helpful! Product is Fantastic !
Can't lose situation w kiltexperts!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect !!

Hello and Thank You! After the purchase of several kilts I find their workmanship to be excellent! Every product has been exactly as described and now they are my go to for kilts and anything else needed for the fashion!

January 1, 2025
Unprompted review

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