Kiltexperts Reviews 88

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like kilts are well-made, fit perfectly according to provided measurements, and are crafted from excellent materials. Many reviewers also highlight the exceptional delivery service, with products arriving quickly and often ahead of schedule, even for international orders. The overall service is frequently described as outstanding, with the company going above and beyond to ensure customer satisfaction. However, some people were dissatisfied with the quality of certain items, describing them as flimsy or feeling like fancy-dress costumes rather than authentic Highland wear. Additionally, a few customers experienced issues with order tracking and communication, mentioning a lack of updates on shipping status.

What people talk about most

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent craftsmanship, with... See more

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the excellent... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many report fast shipping, with items... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, stating... See more

Service

Reviewers highlight positive aspects of service. Customers are very happy with the quality and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kiltexperts went above and beyond to make our wedding day special. Due to a change in tariffs the first package they sent was being held at customs way beyond the delivery date. With little options... See more

Rated 5 out of 5 stars

My experience was the best I have had with any customer service in my life. I am nearly 50 and have worked in customer service all my life so those are big words. They delivered the product in a tim... See more

Rated 5 out of 5 stars

I was skeptical, as I'd been burned before by online kilt sites. Count me pleasantly surprised! The quality was outstanding for the price, and the service was prompt. I followed the measurement guide... See more

Rated 5 out of 5 stars

I received my kilt promptly, well packaged. Initially I thought I had ordered the wrong size, but after investigating found the adjusting belts and put it on. So comfortable and smart. I have receiv... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs. They will ship you the cheapest material from Pakistan in the smallest box possible -. Good luck getting your money back.

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great company!

I've bought two kilts from them and they are very well made. Shipping was very fast for being shipped from overseas. Overall great company to buy from.

December 1, 2021
Unprompted review
Show reviews in all languages. (88 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look