We purchased our Coachman Laser 875 Xtra through a trade-in at the February Caravan and Motor Home Show at the NEC with a planned delivery date towards the end of May. Unfortunately due to our daughte... See more
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Our experiance with Kimberly caravans was excellent, the team was super welcoming and helpful. Matt in particular served us and he took his time showing and explaining everything to me and my family.... See more
Excellent team at Kimberley Richard Jason & new guy T had two brand new lusso 2 caravans off them since sept 2025 and been great team both purchases 👍
Company replied
Cannot thank Kimberley caravans enough and especially Matt Wilkinson. We bought our motorhome without viewing and have to say the description and videos we were sent were all spot on.
Company replied
Company details
Written by the company
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Contact info
Eastwood Road, NG16 2HX, Kimberley, England, United Kingdom
- 0115 9382401
4.7
Excellent
582 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Purchase and handover process.
Starting with the actual sale by Jason and his team through to the handover undertaken by Richard. Extremely professional and a truly relaxed expeience.Richard was brilliant and explained all aspects of the caravan in detail to my wife who was totally happy with the process. Hugh thanks to Kimberley for delivering all aspects on time in a caring manner. - Brilliant.
October 24, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Peter, it’s fantastic to hear everything from Jason’s sales support to Richard’s detailed handover left such a positive impression. We’re so pleased the process felt relaxed and well cared for throughout. Thank you for the brilliant feedback.
Many Thanks,
The Kimberley Team
Kimberley Caravans from start to finish…
Kimberley Caravans from start to finish have been outstanding.
Great advice all the way through the journey of helping us buy our first ever caravan.
The team is completely transparent with every aspect if something is wrong and supportive with every decision you make.
Be all that said and done. Just a lovely bunch of people to boot. Big shout out to Darrell.
We can now leave you be lol.
Thank you to all for the experience.
October 24, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Alan, it’s brilliant to hear your first caravan-buying experience felt so well supported from start to finish. The team will be chuffed with your kind words, and Darrell will especially appreciate the mention. Enjoy every moment in your new caravan. Hope to see you again soon!
Many Thanks,
The Kimberley Team
Kimberley caravans was absolutely…
Kimberley caravans was absolutely excellent from start to finish. They was no hassle at all and nothing was to much trouble for them . Highly recommend Darryl miller who was absolutely fantastic and a brilliant hand over as well . Will definitely recommend Kimberly caravan to people.
October 22, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Ryan, it’s fantastic to hear you had such a smooth and enjoyable experience from start to finish. Darrell will be really pleased to know his help and handover made such a difference. We truly appreciate the recommendation.
Many Thanks,
The Kimberley Team
Sales team were very good
Sales team were very good, However was seriously disappointed on how much we were allowed for our old caravan.
We have a number of faults on our new caravan, finding it difficult to arrange for repairs.
October 1, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Trevor and Trish, thank you for sharing your feedback. We’re pleased you found the sales team helpful, but we understand your frustration with the part exchange value and repair arrangements. Your comments have been passed to our management team so we can review your experience and ensure you’re contacted to resolve the issues.
Many Thanks,
The Kimberley Team
Sold are caravan to them and there…
Sold are caravan to them and there service was very clear and gave us a good price would definitely recommend 5*
October 13, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Daniel, thank you for the 5 stars and kind words. We’re really pleased the process felt clear and straightforward, and that you were happy with the price offered.
Many Thanks,
The Kimberley Team
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Dan and Jen, it’s lovely to hear the whole experience was such a good one. We hope you both enjoy every trip in your new caravan.
Many Thanks,
The Kimberley Team
Darrell was an excellent sales person
Darrell was an excellent sales person. He really knew alot about our caravan and made sure we knew how to engauge the mover properly.
September 30, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Neil, we’re glad to hear Darrell’s knowledge and guidance made the process so straightforward. It’s great to know you left feeling confident using your mover and ready to enjoy your caravan.
Many Thanks,
The Kimberley Team
Great buying experience
We recently purchased a new Swift caravan from Kimberley and part exchanged our old van in return.
We got a great price on the new one and a fair part ex price on our old van.
Richard (sales person) was very knowledgeable and guided us through the whole experience in a very relaxed(not pushy at all) manner from viewing all the way through to handover.
Would definitely recommend a visit to Kimberley if your looking at changing your van and we're looking forward to many trips away in our new one.
Thank you
Stuart & Lisa.
October 6, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Stuart and Lisa, it’s wonderful to hear you’re so pleased with your new Swift and that Richard made the whole process relaxed and enjoyable. We really appreciate the recommendation and hope you have countless great trips ahead in your new caravan.
Many Thanks,
The Kimberley Team
Great Customer Service
The customer service team at Nottingham showed how Good service should be done,
Kept me informed of progress on issues and more importantly kept the commitments they made to me.
The sales team have been honest and sincere from the start of the process and I cannot recommend this site highly enough.
September 23, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Graham, it’s fantastic to hear our Nottingham team delivered the level of service we always strive for. Your comments about the honesty and commitment shown by both our sales and customer service teams mean a lot. Thank you for the wonderful recommendation.
Many Thanks,
The Kimberley Team
From start to finish all the team at…
From start to finish all the team at Kimberley Caravans were so helpful and friendly no pushy salesman, everything we wanted to know about the caravan we ended up buying was explained nothing was to much trouble, thanks to Matt for a perfect hand over, and all the team at Kimberley Caravans. Lee & Jane
September 1, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Lee and Jane, it’s lovely to hear the whole team made your experience so easy and enjoyable from start to finish. Matt will be really pleased to know his handover helped make everything just right. Wishing you both many happy trips ahead in your new caravan.
Many Thanks,
The Kimberley Team
Good helpfull sales people
September 16, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Bruce, thank you for the kind words. It’s great to hear our sales team made the experience so helpful for you.
Many Thanks,
The Kimberley Team
Very professional as always!
Very professional as always!
Extremely accommodating and understanding
September 10, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
David, it’s great to know you always find our team professional and accommodating. We really appreciate your kind words and continued support.
Many Thanks,
The Kimberley Team
New caravan…
From first stepping into Kimberley Caravans to driving off with my new caravan the service was 100% perfect.
Darell was great to get on with, dealing with the trade in and purchase was straight forward and I never felt under pressure.
Will be back in several years for another new one I’m sure.
September 18, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Kevin, it’s brilliant to hear the whole process felt easy and pressure free, and that Darrell made everything straightforward from start to finish. We’ll look forward to welcoming you back when the time comes for your next caravan.
Many Thanks,
The Kimberley Team
Thank you Jason!
We recently purchased a caravan from Kimberley’s. As first time buyers, we were very lucky to deal with a gentleman called Jason Ashley. Jason went above and beyond for us and left no stone unturned when showing us around the caravan and speaking to us about our options. He gave us several hours of his time and put us at ease by answering all of our questions. Jason was the reason why we bought the caravan. Thank you Jason!
September 19, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Joel, it’s fantastic to hear Jason made your first caravan purchase such a positive experience and took the time to guide you through every detail. We’re so pleased his support gave you the confidence to choose the right caravan and we’ll make sure he knows how much you appreciated it.
Many Thanks,
The Kimberley Team
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Paul, it’s great to know everything felt seamless from start to finish, that’s exactly how we want it to be.
Many Thanks,
The Kimberley Team
Caravan upgrade
Thinking about changing our caravan,so went too Kimberley caravans,to have a look at different layouts,as I had seen one on there website, which was ok , spoke to Darrell who suggested we have a look at another, and newer van,which we both liked,so we decided to have it.
On the day of collection,the hand over was very good, showed us that very thing was working and how to set up the heating etc.
I would recommend buying from Kimberley caravans.
August 26, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Paul, it’s great to hear Darrell was able to guide you to the perfect caravan and that the handover gave you confidence with everything on the day. Thank you for recommending us, we hope you enjoy every moment in your new van.
Many Thanks,
The Kimberley Team
Fantastic service from all the staff
Fantastic service from all the staff, Matt was very knowledgeable and helpful, even with a few after sale queries, the handover day was special, we were taken through everything and showed how it works. Superb customer service and would recommend
September 10, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Steve, it’s great to know Matt’s knowledge and the support from our whole team made the process smooth from start to finish. We always want collection day to feel exciting, so it’s lovely to hear it stood out for you. Thank you as well for mentioning the after-sale care, we’ll always be here if you need us.
Many Thanks,
The Kimberley Team
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Shaun, great to hear you had such a positive experience with our sales team and enjoyed those little extras too. We hope your new caravan brings you plenty of happy adventures.
Many Thanks,
The Kimberley Team
Yes can massively improove
September 9, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Peter, thank you for sharing your feedback. This isn’t the level of experience we want anyone to have with us, and your comments are being taken on board by the team. We’d like the chance to be in touch directly so we can understand more and work towards giving you the standard of service we’re known for.
Many Thanks,
The Kimberley Team
Just purchased our new caravan
Just purchased our new caravan from Kimberley caravans we only went to look and fell in love with this Swift Exclusive Major 2025 it was a great offer with a free motor mover which clinched the deal Darrell was very helpful no pressure and he answered all of our questions The handover process on day of collection Darrell explained every part of the caravan including full demonstration he even put our number plate on our caravan
September 15, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Robert, it’s wonderful to hear you fell in love with your new Swift Exclusive and that Darrell made the whole experience so easy and enjoyable. We’re glad the handover and extra touches helped make it special. Enjoy every trip in your new caravan.
Many Thanks,
The Kimberley Team
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