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Review summary
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Reviews shaping this summary
Called to pick up our new caravan and was greeted by Paul who walked us through every aspect of the caravans controls and set up. Very thorough and questioned if we were happy at every stage of the p... See more
Company replied
I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done... See more
Company replied
All the staff at Kimberley Caravan n Motorhomes, Nottingham, from the sales team, admin staff n all the people we dealt with were professional n v helpful. Daz Miller, the sales person, conducted the... See more
Company replied
Company details
Written by the company
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Contact info
Eastwood Road, Kimberley, NG16 2HX, Nottingham, United Kingdom
- 0115 9382 401
- info@kimberleycaravans.co.uk
- kimberleycaravans.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 2 weeks
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Everyone was very kind and helpful and…
Everyone was very kind and helpful and also very cheerful too!
This was on each of the occasions we visited
August 22, 2026
Unprompted review
Matt at Kimberly caravans
Our experiance with Kimberly caravans was excellent, the team was super welcoming and helpful. Matt in particular served us and he took his time showing and explaining everything to me and my family. I would really recommend his service!
July 20, 2026
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People
Thank you Michael! Really glad the whole experience felt relaxed and that you're pleased with the end result. Hope you're enjoying it!
Many Thanks,
The Kimberley Team
Proper Genuine company explained…
Proper Genuine company explained everything no pushy sales just really nice people to deal with would definitely recommend.
August 13, 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you James! Genuine and no pressure is exactly what we aim for, so really glad that came through. Hope you're loving your new purchase!
Many Thanks,
The Kimberley Team
Excellent team at Kimberley Richard…
Excellent team at Kimberley Richard Jason & new guy T had two brand new lusso 2 caravans off them since sept 2025 and been great team both purchases 👍
August 6, 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Rheece! Two brand new Lusso 2s since September, that's fantastic! Really glad Richard, Jason and T have looked after you so well both times. Hope you're loving them!
Many Thanks,
The Kimberley Team
Reply from Kimberley - The Caravan & Motorhome People
Thank you Melody! Really glad Scott and the team looked after you so well. Hope you're enjoying your new purchase!
Many Thanks,
The Kimberley Team
We purchased our Coachman Laser 875…
We purchased our Coachman Laser 875 Xtra through a trade-in at the February Caravan and Motor Home Show at the NEC with a planned delivery date towards the end of May. Unfortunately due to our daughter being seriously ill in hospital our focus was with her. Kimberley Caravans were brilliant keeping our new van on hold until early August until we were in a better place to collect and complete the deal. Richard delivered a though and comprehensive handover and we are now enjoying our new caravan and our daughter is now two thirds through her treatment.
July 31, 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Chris for sharing this, and we're so sorry to hear what your family has been going through. We were only too happy to hold the van until the time was right for you. It really is wonderful to hear your daughter is doing well with her treatment, and we hope the new caravan brings you all some lovely time together.
Many Thanks,
The Kimberley Team
The experience at Kimberley was great
The experience at Kimberley was great, I can honestlly say that all of the staff especially Matt are so friendly and helpful it was a pleasure to do business with them. No question went unanswered even ones that may sound silly to a seasoned motorhome owner, we were put at ease straight away and treated well, I wouldn't hesitate to recommend them.
August 6, 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Denise! There's no such thing as a silly question here, so really glad Matt and the team put you at ease straight away. Hope you're loving the new motorhome!
Many Thanks,
The Kimberley Team
Good service
July 31, 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Keith! Really appreciate you taking the time to leave a review. Hope you're enjoying your new purchase!
Many Thanks,
The Kimberley Team
Cannot thank Kimberley caravans enough…
Cannot thank Kimberley caravans enough and especially Matt Wilkinson. We bought our motorhome without viewing and have to say the description and videos we were sent were all spot on.
August 6, 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Brian! Buying without viewing takes a lot of trust, so we're really glad the description and videos were spot on. Matt will be delighted to read this. Hope you're loving the motorhome!
Many Thanks,
The Kimberley Team
Great selection of motorhomes
Great selection of motorhomes on site to choose from and some good mid season savings. Found the perfect model for us and doing the deal easy and relaxed with Tom helping us.
Handover was very comprehensive and Paul did a great job and we were experts by the end of it. Would highly recommend this dealer
August 8, 2026
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People
Thank you! Really glad Tom made the deal so easy and relaxed, and that Paul had you feeling like experts by the end of the handover. Hope you have many great trips ahead!
Many Thanks,
The Kimberley Team
Tent box purchase
I went to buy a tent box roof tent, I met Andrew who went though its workings and answered all my questions with honesty and with great knowledge of this brand. I purchased one he had one in stock and kindly reserved it for me until I could pick it up. I went today is was already on a trolly waiting for me to take it to the car for roof assembly, I did what i could do myself he then kindly got a member of staff to help me lift it onto my roof bars, he also imparted some expert knowledge on the best way to mount it and made sure i was doing it correctly. while i was completing the installation he’d removed all the packaging and took it away! He also helped with a couple of other things i’d purchased and was friendly and extremely helpful through the whole experience. I would recommend this company if you’re thinking of making a purchase.
August 7, 2026
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People
Thank you John, what a lovely review! Really glad Andrew looked after you so well, from reserving it to helping get it mounted and even clearing the packaging away. Hope you get plenty of adventures out of the new roof tent!
Many Thanks,
The Kimberley Team
Reply from Kimberley - The Caravan & Motorhome People
Thank you Anthony! Really appreciate the kind words. Hope you're enjoying your new purchase!
Many Thanks,
The Kimberley Team
Bought a Adamo 754DL 72 reg from new
Bought a Adamo 754DL 72 reg from new. Nothing but problems. Bathroom door 3 year and still waiting. 3 new panels for electric beds. Numerous other things. Would never buy another Bailey. Seen more staff changes in 4 year than the dole office. Not one manager has solved our problems. Happy when there selling but don’t want to know you after that. 1 staff member Cheryl tries her best to solve problems but must be pulling her hair out with everything that is going on there
July 22, 2026
Reply from Kimberley - The Caravan & Motorhome People
Hi Stephen, thank you for your feedback. We've passed your comments on to the relevant team and someone will be in touch with you directly.
Many Thanks,
The Kimberley Team
Absolutely fabulous personal service…
Absolutely fabulous personal service when selling our van!
Jason Ashley handled the sale and made it very simple.
Top class company - recommend to everyone!
August 4, 2026
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People
Thank you John! Really glad Jason made selling your van so simple and stress free. Really appreciate the recommendation!
Many Thanks,
The Kimberley Team
Just starting on our M.H journey.Everything about the place from the…
Everything about the place from the purchase of our M.H from Tom then the handover off Paul the guys on the shop area & the servicing & repairs team Steve & Laura have been helpful throughout our dealings with them
July 28, 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Mark! Really glad Tom, Paul, the shop team and Steve and Laura in servicing have all looked after you so well. Welcome to the motorhome journey, hope it's a brilliant one!
Many Thanks,
The Kimberley Team
Reply from Kimberley - The Caravan & Motorhome People
Thank you Melvyn! Really glad the team looked after you well. Hope you're enjoying everything!
Many Thanks,
The Kimberley Team
The whole procedure of buying from…
The whole procedure of buying from start to finish was excellent. Staff were extremely helpful especially Richard.
July 20, 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you both! Really glad Richard and the team made the whole process so easy from start to finish. Hope you have many great trips ahead!
Many Thanks,
The Kimberley Team
Kimberley Caravans
Kimberley Caravans. Staff and service was very good .The hand over covered all parts of the vehicle and was very please with everything. Would definitely deal with them again .
Steve Cragg
July 28, 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Steve! Really glad the handover covered everything and that you're so pleased. We'd love to welcome you back again in the future!
Many Thanks,
The Kimberley Team
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