K&M Hearing Solutions Reviews 108

It was a relief to find a NHS trained person who gave me a full hearing test as well as the wax removal, it was painless and comfortable. I would recommend going to this business, you can't take chances with your hearing. Thank you team brilliant 👍

Excellent service. Quick, painless and I can hear properly again.
Thank you

Very professional, sympathetic, explained everything very well, and good coffee on arrival!

Excellent efficient customer service
Easy free parking nearby
Explained in great detail
Would recommend

I met with Kara today and was very impressed with all the tests that they do. Kara explained everything extremely well & at no time did I feel rushed even though the appointment went over time. I look forward to my fitting on Friday of my new high tech aids.
What also was nice was that I was offered a drink & a biscuit as soon as I walked through the door. You don’t get that at Specsavers. Thank you Kara & Dave.

From the moment I entered I felt comfortable, an excellent cup of coffee, thanks Dave.
Kara explained everything in detail but in understandable terms and elaborated on any concerns I had. Everything she did was shown to me on the big screen including video of the insides of my ears. I found the whole experience informative and helpful. I will definitely go back for the free yearly checkups.

I would highly recommend K&M Hearing Solutions for any hearing concerns. Excellent customer service, with friendly and welcoming staff. Kara was very professional and provided a thorough assessment, explaining each step of the process and the results. Thank you very much for your help and advice.

Kara was very patient and professional and took great care in explaining all the options, now looking forward to the fitting and getting used to hearing all the sounds that I have been missing

Fantastically helpful - I was visiting Truro on business and developed a hearing aid problem - opening the shop for me before opening time and then helping me by sorting out my hearing aid. Thank you very much.
Richard

Hearing Solutions came to the rescue! My brother-in-law came from Somerset to stay with us for a week in West Cornwall and was having trouble with his NHS hearing aids to the extent that he could not wear them. We went to Truro and visited Specsavers and Boots audiologists who were unhelpful.
We then found Hearing Solutions where Kara was unbelievably helpful and quickly sorted the problem. My brother-in-law can now fully enjoy his holiday with us and we can all have a conversation with him!!
Our grateful thanks to Kara of Hearing Solutions who had no obligation to help us but willingly helped us out. So kind.

The service and advice given by Kara was first class. Very calm but efficient.
Made me very welcome and communicated so quickly with my Consultant in order to resolve m issue.

Brilliant service. Helpful, friendly and sorted my hearing problem immediately.

Nice friendly service. All done effectively and quickly -thanks!

Whilst away on holiday our daughter developed blocked ears, to the point they were causing her a lot of discomfort. We tried numerous ear wax removal places, either they didn’t answer or had no availability whatsoever. We happened to walk by K&M Hearing Solutions and asked if they had any emergency appointments and to our relief they got my daughter sorted out right there on the spot.

The practice was very welcoming, most importantly everything clean and calming for my anxious 8year old.
Cara was absolutely amazing she even did my ears too :)

After the wax was removed I had a happy daughter again.

Can’t thank Cara enough

I had a brilliant experience with Kara today. She put me quickly at ease, explained everything that was going to happen and then carried out a ‘service and mot’ on my poor blocked ears. I couldn’t believe the result! The vacuuming quickly did the trick in both ears and the live-feed-camera showed me the results in glorious HD! The £60 fee also included a very comprehensive hearing check which I understand will be repeated in 12 months time free of charge. Thank you K&M Hearing Solutions 10/10 👍

Able to get a quick appointment, Kara informative,
Friendly, everything explained clearly.
Would highly recommend.
Will be going back

You won't find a more dynamic duo than Kara & Mekila.
They deliver their expertise with lashings of patience & a genuine concern for improving your hearing.
When your new hearing aids have been set up, you will enjoy hearing new or forgotten sounds. No longer a 'wallflower', easier conversations will improve your life & friendships. Any temporary teething troubles are dealt with promptly, efficiently & sympathetically.
The reception & waiting area are inviting, relaxing & comfortable, with the consulting room equipped with the latest tech to provide a complete hearing diagnosis.
Kara & Mekila are a pleasure to deal with. Both happy, kind, attentive & courteous. If hearing is a problem, make an appointment, you won't regret it.

Linda & Paul Taylor

Appointment easily booked online at quite short notice. Well-appointed and equipped premises, staff very friendly and helpful. Wax removal efficiently and safely carried out. Price very reasonable. Post-procedure hearing screen inevitably revealed usual age-related issues; the advantages of purchasing hearing aids at some stage were explained but not pressed. All in all a good experience.

Kara was kind, understanding and knowledgeable. Very professional. A first class experience, we would thoroughly recommend her

I was able to book an appointment easily for my husband online when his ear was feeling blocked. Kara welcomes you with a smile when you enter and has excellent customer service skills.

Kara was informative, reassuring and very knowledgable with her practice. The surroundings are modern, extremely clean and the latest technology is used in procedures to ensure customers have the best treatment. As part of the removal of wax cost which was reasonable, all customers are offered a free hearing screening test. This was conducted straight after the wax removal and then the findings explained in detail. Options are offered to you afterwards if required but there is no pressure to book in.

I would highly recommend the business.