I ordered 3 items from this company, I live in Spain and they gave me a 7-10 day shipping estimate. My items arrived in 5 days including a weekend. The items were reasonably packed and as described.
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Tuve un problema por error mío en el pedido y me lo solucionaron sin problemas por chat. Trato muy amable. El producto perfecto, buena calidad. Recomendable! Everything perfect 💯✨ I had a probl... See more
Company replied
Great selection of otherwise unavailable brands. Product arrived within a week (Caline Brutus dual overdrive + distortion pedal). Was a bit hesitant at first, because of some bad trust pilot rev... See more
Company replied
Very happy with the purchase. The shipment arrived quite quickly and in perfect condition. The service provided by Kytary has been unbeatable, with very good communication and up-to-the-minute product... See more
Company replied
Company details
Written by the company
Guitarras, pianos, teclados, percusión, audio y mucho más. Precios bajos, el mayor inventario, entrega al día siguiente, 3 años de garantía, plazos de pago para larga distancia. Instrumentos musicales.
Contact info
Mezi Vodami 23, 143 00, Praga, Czech Republic
- 089 370 401 12
- contacto@kytary.es
- kytary.es
Reply from Kytary
Thank you for letting us your rating. It´s mucha appreciated. Eliška
Great selection of brands
Great selection of otherwise unavailable brands.
Product arrived within a week (Caline Brutus dual overdrive + distortion pedal).
Was a bit hesitant at first, because of some bad trust pilot reviews, but my experience was pretty good.
Only reason for 4 instead of 5 stars is that the shipment tracking updates are kind of vague, so you don't get a specific ETA.
I'll definitely buy from them again though :)
December 8, 2021
Reply from Kytary
Thank you so much for your great rating. It´s appreciated. Have a nice day. Eliška
Perfect service
December 7, 2021
Reply from Kytary
Thank you for your great review and see you soon at kytary.es! Eliška
Item hasn’t arrived
Item hasn’t arrived. It’s past the range of dates they gave and the delivery was 10 euros for a tiny item so expected it not to be late
December 1, 2021
Reply from Kytary
Dear customer, thank you for informing us. According to the tracking link the parcel is supposed to be delivered today. We have contacted the delivery company to make us sure everything is alright. We are sorry for the 2 days delay in delivery. Thank you for your understanding.
Excellent service and a really fast…
Excellent service and a really fast shipping, very positive experience.
November 30, 2021
Reply from Kytary
Thank you so much for leaving us your rating. It´s much appreciated! Have a nice day! Eliška
Good
Good, no problem. Only the usual inconvenients on being a store out of the country, take 1 week to come. Good prices.
November 24, 2021
Reply from Kytary
Thank you so much for leaving us your rating. It´s much appreciated! Have a nice day! Eliška
Very fast delivery
Very fast delivery. I ordered on Sunday and it arrived following Friday. I'll buy again.
November 16, 2021
Reply from Kytary
Glad to read that. Thank you for your rating! Eliška
Item as described
Item as described. Quick shipment and lowest price anywhere. Will shop again.
November 15, 2021
Reply from Kytary
Thank you so much for leaving us your excellent rating. See you soon in kytary.es! Eliška
Good price and good visibility…
Good price and good visibility throughout the delivery. Product received on time. No problems so far with the product so I can't review Kytary's customer support.
November 15, 2021
Reply from Kytary
Dear customer, thank you so much for leaving us your rating. It´s much appreciated! Have a nice day! Eliška
Uncomplicated ordering quick delivery
Uncomplicated ordering quick delivery, what more do you want!
November 10, 2021
Reply from Kytary
Thank you very much for your rating. It´s so nice to read this feedback. See you soon in kytary.es! Eliška
Product has not arrived in the…
Product has not arrived in the timescales promised and I keep getting constant reminders to review the product / service, which is complicated without actually having received the product I have paid for.
November 9, 2021
Reply from Kytary
Dear customer, we are really sorry about the delay caused by the delivery company. We are doing our best to deliver the product as soon as possible. Thank you in advance for your patience and understanding. We´ll keep you informed.
Good price
Good price, fast delivery and continuos parcel tracking. Inside packaging the box had some damage, ítem was apparently well though. Would be an excellent online shop if they could reduce shipping costs.
November 4, 2021
Reply from Kytary
Dear customer, thank you so much for leaving us your rating. It´s much appreciated! Have a nice day! Eliška
Great communication and customer…
Great communication and customer service! I asked questions about a product before I purchased it and they were quick to reply and help me.
I bought an Ibanez bass guitar for my daughter and it is killer.
Thank you Kytary!
November 3, 2021
Reply from Kytary
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Eliška
I ordered a guitar amp.
I ordered a guitar amp.
It was estimated to arrive on 18th of October.
On 18th I asked why it was not delivered, and the customer service told me that it will only arrive on 30th of October into their deposit.
I canceled the order.
October 21, 2021
Reply from Kytary
Dear customer, thank you for your review. We are sorry the supplier postponed the date. Unfortunately we couldn´t influenced it. Have a nice day. Eliška
Reply from Kytary
Thanks so much for sharing your experience with us. We hope to see you again soon. Eliška
Excellent service
Excellent service, I was in Spain and looking for a Zoom F2 but in White, for a Bridal Dress, something which for some strange reason, isn't sold in the UK. Ordered from my house in Spain and it was with me, within a few days. Fortunately, it was well packed because the packaging was fairly knocked about, full marks to Kytary, fewer marks to the shipper.
September 30, 2021
Reply from Kytary
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Reply from Kytary
Dear customer, we are sorry the delivery was delayed a few days. We have done our best to send you the parcel as soon as possible but unfortunately the delivery depends on the delivery company too. According to current information you have already recieved your parcel. I hope you like the rug and will enjoy playing.
Have a nice day. Eliška
Kytary very good, DHL not so good.
I do recommend Kytary, but not with DHL as delivery company.
September 16, 2021
Perfect 💯✨
Tuve un problema por error mío en el
pedido y me lo solucionaron sin problemas por chat. Trato muy amable. El producto perfecto, buena calidad. Recomendable!
Everything perfect 💯✨
I had a problem by mistake of mine in the
order and it was solved without problems by chat. Very friendly treatment. The perfect product, good quality. Recommendable!
September 9, 2021
Reply from Kytary
Muchas gracias por tu amable reseña, Nathalie. Nos alegra que todo haya ido bien y esperamos verte pronto por kytary.es. Buen día. Eliška
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