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Rated 5 out of 5 stars

I ordered 3 items from this company, I live in Spain and they gave me a 7-10 day shipping estimate. My items arrived in 5 days including a weekend. The items were reasonably packed and as described.

Rated 5 out of 5 stars

Tuve un problema por error mío en el pedido y me lo solucionaron sin problemas por chat. Trato muy amable. El producto perfecto, buena calidad. Recomendable! Everything perfect 💯✨ I had a probl... See more

Company replied

Rated 4 out of 5 stars

Great selection of otherwise unavailable brands. Product arrived within a week (Caline Brutus dual overdrive + distortion pedal). Was a bit hesitant at first, because of some bad trust pilot rev... See more

Company replied

Rated 5 out of 5 stars

Very happy with the purchase. The shipment arrived quite quickly and in perfect condition. The service provided by Kytary has been unbeatable, with very good communication and up-to-the-minute product... See more

Company replied

Company details

  1. Musical Instrument Store

Written by the company

Guitarras, pianos, teclados, percusión, audio y mucho más. Precios bajos, el mayor inventario, entrega al día siguiente, 3 años de garantía, plazos de pago para larga distancia. Instrumentos musicales.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
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Rated 3 out of 5 stars

The guitar has not arrived in the best…

The guitar has not arrived in the best conditions, dry fingerboard, inclined pickups and very stained with something that can not be easily cleaned.

September 9, 2021
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Reply from Kytary

Daer customer, we are sorry the guitar isn´t in perfect conditions and as we have informed you vía feedTrack we provided you a customer bonus as a recompense which you can use for your next purchase. Eliška

Rated 4 out of 5 stars

No way

Hello. I tried to purchase twice times, but It was impossible because never had oportunity to pay for even contacting by email and chat. Anyway the guitar that I want It is not aviable. Thank you again.

September 8, 2021
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Reply from Kytary

Dear customer, we are sorry for the technical problems you had with the payment. We would like to help you to choose the payment method which would suit you the best. If you have any questions feel free to contact us vía our e-mail. Eliška

Rated 5 out of 5 stars

Great selection of items and very…

Great selection of items and very easily processed and shipped. Just give us more options for transporters and that would be ever better.

August 31, 2021
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Reply from Kytary

Thank you so much for taking the time to leave us a rating. We will consider a cooperation with more transporters in the future. Have a nice day. Eliška

Rated 5 out of 5 stars

All round great experience

All round great experience. Fast shipping and up to date tracking. Will buy again from you. Thank you.

August 30, 2021
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Reply from Kytary

Thanks so much for sharing your experience with us. We hope to see you again soon! Have a nice day! Eliška

Rated 5 out of 5 stars

Really Pleased

My Lava Ukulele arrived in eleven days. It was professionally wrapped and very well protected. I am very impressed with the service and the quality of the product. Thank you, Kytary!

August 25, 2021
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Reply from Kytary

Thanks so much for sharing your experience with us. We hope to see you again soon. Eliška

Rated 5 out of 5 stars

great

Fast delivery. Products were great. Great price.

August 5, 2021
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Reply from Kytary

Thanks for sharing your experience with us. We hope to see you again soon! Eliška

Rated 5 out of 5 stars

guitar came good to spain was very well…

guitar came good to spain was very well and carefully packed only the delivery company GLS is very slow first they say it will be delivered on 25-06-2021 so i was sitting at home that day and waiting the guitar came at 28-06-2021 but its not the vault off kytary.i order a other guitar more i hope GLS will be quiker with that one

June 28, 2021
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Reply from Kytary

Hello Jacob, we are sorry about your bad experience with GLS. Normally they deliver the goods within 3 days. Anyway, thank you for leaving us your rating - it´s much appreciated! We are glad to know you were satisfied with our services. Have a nice day! Eliška

Rated 5 out of 5 stars

Excelent!!

all perfect, fast, very well packaged and very well. I am very satisfied with the purchase.

June 25, 2021
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Reply from Kytary

Thank you for your great rating! Hope to see you again soon. :) Eliška

Rated 5 out of 5 stars

Everything went perfectly

Top price, fast shipping, well packed!
I checked the item and it worked flawlessly.
Will buy again!

May 31, 2021
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Reply from Kytary

Thank you very much for your review, David! Great to know you were satisfied. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Fine

Everything OK

May 26, 2021
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Reply from Kytary

Hello Juan Carlos, thank you very much for your review. We're happy that everything went fine.

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