Lancashire Sports Repairs Reviews 

146
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of repairs, noting that items are restored to an 'as new' or even better condition, often with invisible mends. Many people highlight the professional and trustworthy service provided, emphasizing the high standards of workmanship. Consumers frequently recommend the company for its ability to expertly repair a wide range of outdoor gear, from Gore-Tex jackets and ski pants to various types of boots and rucksacks. Reviewers are delighted with the durability of the repairs, allowing their much-loved items to gain a new lease of life and continue being used for years.

What people talk about most

Product

Consumers express high satisfaction with the product, often describing repairs as excellent and making items... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the excellent... See more

Service

Customers consistently note positive experiences with service, praising the high standard of repairs and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent my old goretex jacket to LSR for repair. Seam tapes had perished but otherwise jacket was serviceable. Very easy process to ship jacket to them. Came back restored and good as new, very neat job... See more

Rated 5 out of 5 stars

Had some Richa textile trousers that I've had years, and unfortunately the one leg got burnt against the exhaust, and since Richa discontinued this type of trouser, I needed somewhere to repair them... See more

Rated 5 out of 5 stars

My Seasalt go-to lightweight waterproof jacket was coming apart at the seams - at least the waterproof seams inside had parted company with the jacket around the neck and shoulders. I was quoted an am... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Lancashire Sports Repairs highly enough . My Trezeta boots required extensive repairs after 7 years wear . I tried to replace them with new ones but was unable to find any that were as... See more


Company details

  1. Hobbies & Crafts

Information provided by various external sources

The UK's leading repair specialist of outdoor gear. Walking, camping, climbing, outdoor clothing and footwear repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(146)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star company all the way

Everything about this company is of the highest quality. The communication, the services they provide and especially the after -care. 5 star all the way.

September 21, 2019
Unprompted review
Rated 5 out of 5 stars

I sent my trusty Hanwag Walking Books…

I sent my trusty Hanwag Walking Books to Lancashire Sports Repairs to be resoled with Vibram Soles.
After nine months use I would just like to say what an absolutely perfect job they did on my boots, not only are they just as comfortable, and sure-footed as they always were, but it has giving them a second lease of life, and saved me investing in another quality pair.
I would whole-hearty recommend LSC to everyone, and commend them on a top-notch job! Many thanks!

July 5, 2019
Unprompted review
Rated 5 out of 5 stars

Trainers repaired to satifaction.

Took two pairs of trainers to the company to be resoled. One pair was quite severely worn at the heel. Staff rebuilt heel and resoled both pairs with Vibram. Repairs were completed on the date given and I received a phone call on the day to let me know they were ready to collect. Both pairs are now as good as new. Highly recommend.

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

Motorcycle Jacket Zip Replacement

Had the zip replaced and reproofing work done on my Rukka Motorcycle jacket.

Service was excellent and am very happy with the quality of the workmanship. Will Definitely use again.

November 2, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding craftsmanship and quality…

Outstanding craftsmanship and quality of work. It's hard to believe this level of service still exists. My Raichle walking boots of 20 years came back complete with new soles and are now looking good for another 20 years. Far better than buying new if your uppers are in decent condition.

October 25, 2018
Unprompted review
Rated 5 out of 5 stars

Exemplary service, through and through

I recently had a need to have my North Face coat repaired after it was damaged and it was out of warranty.
I contacted Lancashire Sports Repairs (LSR) after I found them through a bit of searching online and I can honestly say that their service is second to none!

I contacted them last week (on the Wednesday) for a quote to repair my damaged coat, and I received a same day response from the extremely helpful Ann who answered all of my queries.

I then sent LSR my coat on the Thursday morning for delivery on the Friday, and I expected to get my coat back in a couple of weeks’ time.
So, it's safe to say that I was extremely impressed to receive my fully repaired coat back today (Tuesday) after only a few days.

To have a turnaround of less than a week from the quote through to the completion of work and return of my coat is exemplary, and I whole-heartedly recommend Lancashire Sports Repairs to anyone who is in need of repair for their outdoor clothing.

October 2, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look