I ordered two pots of Karl Foerster grass. I received two different grasses, neither one was Karl Foerster. They should not have filled the order or contacted me if it was out of stock. Disappointing... See more
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What a fantastic company! My order was delayed due to the couriers but rather than putting me out Landscaping delivered my parcel personally. I've never known a company to go above and beyond to help... See more
Company replied
Easy to order online. Competative price & delivered free. Not notified by delivery company about day & time window....they just turned up, so good job I was at home to receive the item. However, w... See more
Company replied
Great price, speedy delivery and great communication. However, what really made my experience exceptional was the professional way that Tom handled the website issue that prevented me from being able... See more
Company replied
Company details
About Landscaping Direct
Written by the company
Landscaping Direct offers exceptional landscaping products, delivered direct. We also provide helpful advice and inspiration to help you with your next outdoor project.
We have carefully collated products for their superior performance, giving us complete confidence that what we offer is the best out there. We keep our costs down to keep our prices low – creating superb value for exceptional quality.
Our aim is to offer fantastic customer service and we are regularly adding help, advice and inspiration throughout the website. Whether you are planning to transform your own garden, or you’re a seasoned professional, our blogs and inspiration sections are designed to share knowledge and spark ideas.
We are constantly growing. Working with suppliers to expand our product ranges with new and exciting products.
Contact info
4.4
Excellent
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent to order and smooth paving slabs delivery
Excellent to order and smooth delivery
July 30, 2023
Reply from Landscaping Direct
Hi Dawn, thank you for your kind review. I'm glad everything went smoothly for you. Tom - Landscaping Direct
Reply from Landscaping Direct
Hi Martyn. I'm glad to hear your order arrived quickly. Thanks for the review. Tom - Landscaping Direct.
Reply from Landscaping Direct
Thank you very much for the positive review! I'm glad your order arrived quickly. Tom - Landscaping Direct
Easy ordering .Quick free delivery.
July 24, 2023
Reply from Landscaping Direct
Hi Jane, thank you very much for leaving us a positive review. I'm glad all went well! Tom - Landscaping Direct
Reply from Landscaping Direct
Hi Mrs Mortimer, thank you for taking the time to leave a review. I'm glad your order arrived quickly and the jointing compound worked well! Thanks, Tom - Landscaping Direct
Reply from Landscaping Direct
Thank you for your positive review. I'm glad everything arrived quickly! Tom - Landscaping Direct.
Fast efficient service
Fast efficient service, received my order sooner than expected. Very happy customer. 👍🏼😀
July 26, 2023
Reply from Landscaping Direct
Hi Tony, I'm really glad to hear your order arrived swiftly. Thank you very much for taking the time to leave us a review! Tom - Landscaping Direct.
Reply from Landscaping Direct
Hi Karen, thank you very much for taking the time to leave a review. I'm really glad you're happy with everything. Tom - Landscaping Direct.
Reply from Landscaping Direct
Hi Ali, thank you very much for your positive review - much appreciated! Tom - Landscaping Direct
Order issues.
Spent a small fortune and had issues with what was delivered. When raising the problems encountered they were very quick to admit the faults and were sorted out with no questions. Very understanding of my needs. Highly recommended.
July 11, 2023
Unprompted review
Reply from Landscaping Direct
Hi Mr Potter. Thank you for your honest review. I'm glad we managed to find a solution that worked for you and really appreciate that you'd still recommend us despite the inital problem. Thank you, Tom - Landscaping Direct
Fast delivery and reasonable price
Used them twice. Very good customer service and quick delivery
July 6, 2023
Reply from Landscaping Direct
Hi Tahir, thank you for your review. I'm glad we've delivered a positive service to you on both occasions and hopefully can do so again in future. Thanks, Tom - Landscaping Direct.
Pavtuf Invisible sealant - excellent
Great price! Delivery was quick. They couldn't deliver the 5litre can but immediately emailed to say they'd send 2 x 2.5litres instead so the communication was also good. Will use them again if need be.
July 5, 2023
Reply from Landscaping Direct
Hi Dando, thank you very much for the kind review. I'm glad you were happy with the communication and for us to send the two tubs to avoid any delays to your order. Tom - Landscaping Direct.
Reply from Landscaping Direct
Hi Caroline, thank you very much for your updated review - very much appreciated. I'm glad everything worked out in the end. Thanks, Tom - Landscaping Direct,
Ordered some jointing compound as price…
Ordered some jointing compound as price was more competative than others. The initial delivery was incorrectly sent by Landscaping Direct's supplier. I only had to send one email and the problem was rectified the next morning and the incorrect product collected.
Quality customer service and great pricing - will definately use again
June 26, 2023
Reply from Landscaping Direct
Thank you very much for taking the time to leave a review of your experience. I'm glad we managed to rectify the error quickly and that you would be happy to use us again. Much appreciated feedback. Tom - Landscaping Direct.
We are happy with the quality of the…
We are happy with the quality of the plants we received and the time frame the order was shipped. However UPS messed up and didn’t sent the whole amount we ordered. Next day UPS sent the missing plants.
July 6, 2023
Unprompted review
Delivered to promise
July 1, 2023
Reply from Landscaping Direct
Hi, Mr Bell. Thank you for leaving us a positive review. I'm glad everything went as planned. Thanks, Tom - Landscaping Direct.
Great customer service.
I was short delivered 1 item, this was quickly delivered after making one telephone call.
June 24, 2023
Reply from Landscaping Direct
Hi Kerrin, thank you very much for leaving an honest review of your experience. I'm glad we managed to rectify the problem quickly for you. Thanks, Tom - Landscaping Direct.
Good price and free delivery on time
June 28, 2023
Reply from Landscaping Direct
Hi John, thank you for taking the time to leave us a review. I'm glad everything was well priced and delivered quickly for you. Tom - Landscaping Direct.
Simple ordering process and very quick delivery
Simple ordering process and very quick delivery. They also use a good delivery company who keep you informed of date and time of delivery.
June 25, 2023
Reply from Landscaping Direct
Hi, Rosemary. I'm glad everything went smoothly. Thank you for your kind review. Tom - Landscaping Direct.
Reply from Landscaping Direct
Hi Clare, thank you very much for taking the time to leave us a positive review. I'm glad everything went well. Thanks, Tom - Landscaping Direct.
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