I ordered two pots of Karl Foerster grass. I received two different grasses, neither one was Karl Foerster. They should not have filled the order or contacted me if it was out of stock. Disappointing... See more
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What a fantastic company! My order was delayed due to the couriers but rather than putting me out Landscaping delivered my parcel personally. I've never known a company to go above and beyond to help... See more
Company replied
Easy to order online. Competative price & delivered free. Not notified by delivery company about day & time window....they just turned up, so good job I was at home to receive the item. However, w... See more
Company replied
Great price, speedy delivery and great communication. However, what really made my experience exceptional was the professional way that Tom handled the website issue that prevented me from being able... See more
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Company details
About Landscaping Direct
Written by the company
Landscaping Direct offers exceptional landscaping products, delivered direct. We also provide helpful advice and inspiration to help you with your next outdoor project.
We have carefully collated products for their superior performance, giving us complete confidence that what we offer is the best out there. We keep our costs down to keep our prices low – creating superb value for exceptional quality.
Our aim is to offer fantastic customer service and we are regularly adding help, advice and inspiration throughout the website. Whether you are planning to transform your own garden, or you’re a seasoned professional, our blogs and inspiration sections are designed to share knowledge and spark ideas.
We are constantly growing. Working with suppliers to expand our product ranges with new and exciting products.
Contact info
4.4
Excellent
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Delivery
Never received my goods. I selected my address from the drop down list you then took my money Then I was informed you don't deliver to said address. Your system is the thing that needs to be addressed
June 8, 2023
Reply from Landscaping Direct
Hi Keith, apologies for your negative experience with us and I appreciate your frustration with us having to cancel your order and issue a refund. Unfortunately, we do struggle to deliver to Guernsey with certain products. You're quite right, our system does need addressing and we should have something in place this week to prevent this happening again. Thank you for your honest feedback, and apologies again. Tom - Landscaping Direct.
Reply from Landscaping Direct
Thank you very much for the kind review. I'm glad everything went well. Thanks, Tom - Landscaping Direct.
Good value and quick service
Was the lowest price offered online for EasyJoint grout - even with the delivery charge. Was shipped in good time by a reputable courier and arrived within 3 days. Was kept informed at all times of expected delivery time. Would buy from these guys again.
May 30, 2023
Reply from Landscaping Direct
Hi Peter, thank you very much for leaving us a review. I'm really glad we were well priced and the delivery was smooth for you. Thanks, Tom - Landscaping Direct.
Reply from Landscaping Direct
Hi Mark. Thank you for your positive review. I'm glad we ticked the boxes for you. Thanks, Tom - Landscaping Direct
Great service and friendly advice
I received good advice, prompt delivery, good after sales service. On this occasion, I had to return the product because my project changed, but even then the company was helpful and refunded . I will be a regular customer now.
May 23, 2023
Reply from Landscaping Direct
Hi Reza, thank you very much for your kind review. We really appreciate your comments. It was a pleasure dealing with you throughout. Thanks, Tom - Landscaping Direct.
Very fast and efficient company would…
Very fast and efficient company would highly recommend
May 23, 2023
Reply from Landscaping Direct
Hi Alan, thank you very much for your kind review. It's great to see you'd recommend us - much appreciated. Tom - Landscaping Direct.
Reply from Landscaping Direct
Hi Denis, thank you for leaving us a review. I'm glad your order arrived quickly. Thanks, Tom - Landscaping Direct.
Delivered on time ,great paving slabs…
Delivered on time ,great paving slabs at a fab price,very happy
May 6, 2023
Reply from Landscaping Direct
Hi Jenny, really please you're happy! Than you for taking the time to leave a review for us. Tom - Landscaping Direct.
Efficient
Easy to order, confirmation and invoice emails received quickly, regular comms on delivery progress and courier helpful and friendly.
May 3, 2023
Reply from Landscaping Direct
Hi Ken, thank you very much for your review. I'm glad everything went smoothly for you. Thanks, Tom - Landscaping Direct.
Reply from Landscaping Direct
Hi Sandra, thank you very much for taking the time to leave a review. I'm glad your order arrived quickly! Thanks, Tom - Landscaping Direct.
Easy to order and very quickly delivered
May 3, 2023
Reply from Landscaping Direct
Hi Paul, thank you very much for taking the time to leave us a review. I'm glad everything was quick and easy for you. Thanks, Tom - Landscaping Direct.
Very responsive to a query after we…
Very responsive to a query after we placed our order and Tom was extremely helpful when we needed to amend our order and kept us updated with tracking details.
May 1, 2023
Not only the best value by a mile
Not only the best value by a mile, but despite bank holidays, the order turned up earlier than expected. All extremely well packaged and secure and brilliant, communicative delivery agents too. Fab service end-to-end.
April 29, 2023
Reply from Landscaping Direct
Thank you very much for such a wonderful review! I'm really glad you were pleased with our price and service. Thanks, Tom - Landscaping Direct.
Excellent customer service🧱
Excellent customer service. 2 of my slabs arrived damaged which owing to the brittle make up of material is perfectly understandable! I contacted Tom and he and his team replied instantly and the replacement slabs were with me within 7days. Many thanks!!
April 22, 2023
Reply from Landscaping Direct
Thank you very much for your review! I'm really glad we managed to get the replacement circle segments delivered quickly before the bank holiday. Thank you for your understanding in the first instance, it really helps to find a quick resolution with the flexibility and helpful images you gave. I hope the circle kit brings years of beauty and enjoyment! Tom - Landscaping Direct.
Reply from Landscaping Direct
Hi Mike, thank you very much for leaving us a great review. I'm glad the price and service were up to scratch for you. Tom - Landscaping Direct.
1st class service from beginning till my…
1st class service from beginning till my delivery.. highly recommend
April 11, 2023
Reply from Landscaping Direct
Hi Chris, thank you very much for your review. I'm glad you were happy with our service. I hope the new patio brings years of enjoyment. All the best, Tom - Landscaping Direct.
No pattern
Delivery was quick. Website was easy. Product has arrived and looks good. But no pattern instructions to follow. Otherwise it would be 5 stars
April 13, 2023
Reply from Landscaping Direct
Hi Chris, I'm glad the paving arrived quickly and looks good. Typically the paving is laid 'random' rather than following a pattern. That being said, patterns do exist and with this feedback we will look to get some added to the site for future. Thanks, Tom - Landscaping Direct.
Reply from Landscaping Direct
Hi Andy, thank you for leaving us a review. I'm glad the price was right and the delivery arrived on time. Thanks, Tom - Landscaping Direct.
Good price and fast delivery!
April 6, 2023
Reply from Landscaping Direct
Hi David, thank you for your kind review. I'm glad everything was well priced and arrived quickly. Tom - Landscsaping Direct.
Fast delivery
April 2, 2023
Reply from Landscaping Direct
Hi Simon, thank you for taking the time to leave us a review - it's very much appreciated. I'm glad everything arrived quickly for you. Tom - Landscaping Direct.
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