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Rated 1 out of 5 stars

Whilst the venue itself was great the after sales customer service from Lane 7 is shocking. After leaving my glasses there is has taken 16 phone calls (over 3 days)and speaking to 4 different people... See more

Rated 1 out of 5 stars

Went with my son and daughter as was celebrating my son’s 16th birthday! From start to finish our experience was terrible, booked to play 3 games, bowling, ping pong and pool , you only get half an ho... See more

Rated 5 out of 5 stars

Dibor @Lane7 Victoria: Thank you to Dibor at Lane7, Victoria. Thanks to him, we had a great time- he went above & beyond & he corrected any delay within mins & was so efficient & professional. Wit... See more

Rated 5 out of 5 stars

We had a great time at Lane 7, all the staff were incredibly friendly and really made the experience something special. One staff member stood out to us however, and that was Rio. He was fun, full of... See more

3.4

Average

TrustScore 3.5 out of 5

131 reviews

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3.4

All reviews

(131)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

Lane 7 London Victoria

Lane 7 London Victoria
Staff unfriendly
Gender neutral toilet facilities disgusting, staff notified but totally ignored.
Overpriced considering what you got for your money generally.

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

I went to lane7 in Camden London

I went to lane7 in Camden London. It was good fun and the carnival games which you get a hour to play the game as many times as you want in that hour. was a good giggle especially when you got competitive friends lol. Would recommend it and will be going again.

November 16, 2024
Unprompted review
Rated 4 out of 5 stars

Came over to London for the weekend…

Came to London for the weekend and we found ourselves in Camden Town, deciding where to go became an issue as it was freezing cold so we decided on the spot to go into Lane7, and we wern't disappointed as we were transfered to another world (Forgot we were even in Camden) great set up in there, warm & clean, and a young fella by the name of Rio, a really helpful lad took great care of us.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fun night out

Had fun at Lane 7 last night with friends. Greeted by one of the staff Martin who was a great help getting us a game to play.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic visit

We went to the manchester venue and it was amazing. The staff were lovely and Alfie was particularly helpful and thoughtful during our visit. I would highly recommend going for a special occasion.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

We came to play a game of bowling

We came to play a game of bowling. Amazing service especially from matt h (the tall one :)). He was very attentive and made sure we had the best experience he was very happy to help. Will definitely return for some more karaoke, Thanks matt!!

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Lane 7 Leicester

At Lane 7 Leicester I was served by Jai Patel at the bar with amazing service, he was very polite and helped me get my drink quick and efficiently.

October 12, 2024
Unprompted review
Rated 2 out of 5 stars

Victoria - poor customer service

Victoria, London location
Customer service is awful. Rude on arrival, said people upstairs could assist with food order and later golf (none were present). When I did find someone, they said you have to speak to the people downstairs. Concept is great, food was good. Just a shame about the poor service.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Klaidas at Bath was absolutely amazing. Incredible service, he was the most hospitable person we met all night. Loved every second at lane 7.

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

Atrocious service

The service was atrocious, we went to the Bristol branch and waited longer than needed for drinks. There was one lady serving who seemed to avoid me and my partner for some reason and gave us bad looks (maybe she was moody because she was the only one working). There were other staff standing around talking while the bar got busier and busier. We arrived at the time we booked it and had to wait for around 30 mins for a lane to open for us. In the end we complained and left.

October 4, 2024
Unprompted review

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