Lark & Berry Reviews 127

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

What a fantastic experience! Svetlana is absolutely amazing, friendly and attentive. I had an idea of what I thought I’d like but after speaking with Svetlana she gave me other options, I liked what s... See more

Rated 5 out of 5 stars

Lovely earring, great customer service. The team helped me out when I needed to return something and explained how a push back labret fastening worked (I hadn’t spotted that on the website - hard t... See more

Rated 5 out of 5 stars

The only place I could find where lab-grown diamonds made with renewable energy (disclaimer - I don't know more specifics re. precise sources of this energy). Extremely helpful and friendly st... See more

Rated 5 out of 5 stars

Took the risk and ordered an earring by post in view of the excellent trust pilot reviews. Came the next day by royal mail special delivery, well packaged, with perfume samples. Looks very good qualit... See more

Company details

  1. Jewelry Store
  2. Jeweler

Information provided by various external sources

Elegantly designed and sustainably sourced cultured lab-grown diamonds. Our collection of radiant fine jewlelry is conflict-free and beautiful. Check out our amazing collection today and shine bright like a diamond.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

127 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Lark and Berry 5 star all the way

Lark and Berry not only provide great products but also fantastic customer service. Despite only buying over the internet, they seem to offer the same great service as you would get in store which is a real credit to them and what they stand for. I would not hesitate to recommend Lark and Berry to anyone looking for a classy piece of jewellery.

May 5, 2020
Unprompted review
Rated 5 out of 5 stars

Love l&b

Love l&b. Amazing designs and great concept. Can’t wait to see what they produce next!!!

May 2, 2020
Unprompted review
Rated 5 out of 5 stars

Service with a smile :)

Excellent service by email, but I could tell it was with a smile! Super prompt deliver and after sales service. Thank you so much Emily - you made my day. x

May 1, 2020
Unprompted review
Rated 5 out of 5 stars

We chose Lark + Berry for my engagement…

We chose Lark + Berry for my engagement ring and are so pleased we did. I knew exactly what I wanted and have strong design ideas of exactly what I like and Emily made all the thoughts in my head come to life in the form of the most stunning engagement ring I have ever seen. All aspects of the service were fantastic and I could not recommend enough. We even received a thank you card from the founder of Lark & Berry thanking us for the purchase and supporting the business which was a lovely touch.

Thank you again Emily + the team at Lark & Berry.
Danielle + Paul x

April 28, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant choice for a bespoke engagement ring

Had a brilliant experience with Lark & Berry for a bespoke engagement ring. Their designer Emily made it a seamless collaborative process that resulted in a stunning ring (which was fairly priced). Highly recommend for anyone looking for the same.

April 27, 2020
Unprompted review
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