I had a great experience with Jake viewing a property. He was friendly, professional and made the whole process feel really easy and comfortable. I would definitely recommend Jake to anyone looking fo... See more
Location
Switch location73 High Street, BR3 1AN Beckenham, GB
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See what reviewers are saying
Summer has been fantastic from start to finish. She was professional, approachable, and kept me updated at every stage, making the whole process smooth and stress free. What stood out most was her gen... See more
Company replied
I had a great experience with Leaders Beckenham, especially Molly Lucking, who handled our tenancy from start to finish. Molly was professional, responsive, and very supportive throughout the entire p... See more
Company replied
Leaders have let my property and then sold it over a period of 4 years. They have been consistently helpful, knowledgable and supportive and I would highly recommend them as an Estate Agent. In partic... See more
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Beckenham
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
73 High Street, BR3 1AN, Beckenham, United Kingdom
4.8
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Task completed
Did what I asked them to do, and did it well and quickly.
January 15, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Paul, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Super helpful in our property search
Super helpful in our property search, thanks Aleyna.
January 6, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Harley Palmer, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Outstanding service from Aleyna Saklav
I'm having an excellent experience working with Aleyna Saklav. Step by step, she is professional, responsive, and genuinely supportive throughout the entire process. Aleyna took the time to understand my needs, explained everything clearly, and always made herself available to answer questions or offer guidance.
Her attention to detail, positive attitude, and commitment to providing the best possible service really stood out. She made what could have been a stressful experience feel smooth and well-managed. I always feel informed and confident thanks to her expertise and dedication.
I would highly recommend Aleyna to anyone looking for a reliable, knowledgeable, and friendly estate agent. Thank you, Aleyna, for such a great experience!
December 29, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Ana Liz Poletti Ramirez, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aleyna. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Reply from Leaders - Beckenham
Dear Saira, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Excellent Service
I would like to say that the service and experience that I have received from the Beckenham & Bromley branch has been exemplary. I want to mention Riz Ali in particular. He was exceptional, kept in constant touch, plenty of updates. He is a committed, focussed a methodical worker. All throughout the sales of my properties, Riz showed, dedication and continuity. Truly a valuable asset to Leaders. Thank you Riz.
December 19, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Miss Emin We greatly appreciate your 5-star review and the time you took to share your experience with Riz. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had a great experience with Leaders…
I had a great experience with Leaders Beckenham, especially Molly Lucking, who handled our tenancy from start to finish. Molly was professional, responsive, and very supportive throughout the entire process. She kept us well informed at every stage, made everything clear and stress-free, and was always happy to help with any questions. The whole process was smooth and well managed. I would highly recommend Molly and the Leaders team to anyone looking to rent.
December 15, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Bkay We greatly appreciate your 5-star review and the time you took to share your experience with Molly and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Beckenham
Dear Ama Agyemang We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Aleyna was super quick to respond and…
Aleyna was super quick to respond and organise the process in order to keep it moving along at a good pace. Lovely manner and a pleasure to deal with.
December 13, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Jodie Bexley We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Leaders End of Tenancy
Summer from Leaders has been professional and friendly, offering clear advice throughout my end of tenancy process. Thank you Summer!
November 24, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Giselle S We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
My experience with Leaders was…
My experience with Leaders was excellent, Fast and smooth. They are trustworthy and reliable. I worked with Summer and she was good. She made the whole process smooth and fast, she carried me along the whole process and communication was excellent. I definitely will recommend Leaders to everyone
November 24, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Merit We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Summer was great
Summer was great , she answered all my questions and she helped me throughout the entire reference process. Thank you
November 19, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Vito Dipinto We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Amazing customer service Lillie was so…
Amazing customer service Lillie was so lovely and helpful she took the time to see what we were looking for and sent me properties that fit our criteria overall amazing experience
November 20, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Rashida We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Great service from Shuk
Shuk has been really helpful, from the beginning visit and onboarding process, answering several questions along the way; through to being available once a property manager was in place and helping me with escalations when I had some queries to resolve.
November 1, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Kiri M, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Shuk. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
Clear and friendly service
Clear and friendly service from Leaders from start to finish, particularly Summer and the team during the tenant search and move in. Appreciate all the support!
November 14, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Farid Kelekun We greatly appreciate your 5-star review and the time you took to share your experience with Summer and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Very good at dealing with their…
Very good at dealing with their prospective clients, very friendly and responsive.
November 5, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Vince, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
The people who helped me were amazing…
The people who helped me were amazing they were all really kind especially Lillie she was amazing would definitely recommend and I would use this company again if needed
October 24, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Harriet, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
I had such a wonderful experience…
I had such a wonderful experience thanks to Lillie! Her professionalism and warm personality made everything comfortable and stress-free. She explained everything clearly and was always willing to help. She’s a true asset—thank you, Lillie!
November 1, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Valerie Roads We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Lillie was very helpful and polite
Lillie was very helpful and polite
November 6, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Josh Light We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thank you Molly for your time and…
Thank you Molly for your time and patience your knowledge is so helpful
November 7, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Yasmin Lewis We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Big thank you to molly for all the help…
Big thank you to molly for all the help and support really made my experience stress free!
November 4, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Amiree-Grae Modeste We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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