I had a great experience with Jake viewing a property. He was friendly, professional and made the whole process feel really easy and comfortable. I would definitely recommend Jake to anyone looking fo... See more
Location
Switch location73 High Street, BR3 1AN Beckenham, GB
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See what reviewers are saying
Summer has been fantastic from start to finish. She was professional, approachable, and kept me updated at every stage, making the whole process smooth and stress free. What stood out most was her gen... See more
Company replied
I had a great experience with Leaders Beckenham, especially Molly Lucking, who handled our tenancy from start to finish. Molly was professional, responsive, and very supportive throughout the entire p... See more
Company replied
Leaders have let my property and then sold it over a period of 4 years. They have been consistently helpful, knowledgable and supportive and I would highly recommend them as an Estate Agent. In partic... See more
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Beckenham
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
73 High Street, BR3 1AN, Beckenham, United Kingdom
4.8
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Molly has been so amazing!
I have been speaking to Molly the last few days regarding a property myself and my partner loved! She has been so helpful and gone the extra mile to ensure we could secure this property! She has been a great help and wouldn’t have been able to secure this without her!
November 7, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Izzy We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
From the very first moment we contacted…
From the very first moment we contacted the letting agency, Molly was absolutely fantastic. She has been an absolute star throughout the entire process — professional, friendly, and genuinely caring. Moving house can be stressful at the best of times, but Molly made everything so much easier and smoother for us.
She took the time to really listen to what we needed, always responded quickly to emails and calls, and went out of her way to make sure every question we had was answered clearly. Her communication was exceptional — we never felt left in the dark or unsure about what was happening. It was obvious that she genuinely wanted to help us find the perfect home rather than just trying to close a deal.
What stood out most was her warmth and attention to detail. From arranging viewings around our busy schedules to guiding us through the paperwork and even checking in afterwards to make sure we were settling in okay — Molly consistently went the extra mile. She made us feel supported and valued at every stage.
It’s rare these days to come across someone who truly loves what they do, but Molly is one of those people. Her professionalism, positivity, and personal touch made such a difference to our experience, and we honestly couldn’t have asked for better help.
We’re absolutely thrilled with our new place and can’t thank her enough for all the hard work she put in behind the scenes to make it happen. If you’re looking for a letting agent who genuinely cares, knows their stuff, and makes the whole process a joy — ask for Molly. She’s simply the best!
November 6, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Customer We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A stress free experience with Molly!
A big thank you to Molly Lucking for all of her support! Searching for a property can be extremely challenging but with her help it was stress free!
November 5, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Adrian Burch We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
As a contractor who works closely with…
As a contractor who works closely with letting agents, I’ve had the opportunity to collaborate with many professionals in the industry. However, Summer truly stands out as one of the best. She’s a highly respectful and polite agent who takes her role seriously and goes above and beyond to ensure everything runs smoothly. In every interaction, Summer is always professional, prompt, and solution-oriented. Whether it's coordinating repairs or handling tenant inquiries, she’s been incredibly efficient and easy to work with. It’s clear she genuinely cares about both the tenants and the properties she manages. It’s rare to find an agent who is not only skilled at her job but also such a pleasure to work with. I highly recommend her to anyone in need of a dedicated, reliable letting agent.
October 31, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Customer, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us , especially summer. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Harrison was excellent
Wasn't sure what I wanted or needed, but Harrison really helped me. He's got plenty of experience and is very proactive.
I'll be advising others to use this leaders branch.
October 24, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Seb Sp We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had the pleasure of working with…
I had the pleasure of working with Summer, she helped me with all my questions and any problems faced she solved and reassured me with no hesitation! Thank you so much!
October 27, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Sara We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Moving house
I would like to thank Summer for her excellent support in this move.
October 28, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Tony Greenwood We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A massive Thank you to Summer for all…
A massive Thank you to Summer for all the work and support you have given me! Really appreciate your hard work.
October 24, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Samantha We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Cannot recommend these letting agents…
Cannot recommend these letting agents enough! Especially Harrison who is brilliant in every aspect
October 2, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Imran Tariq-Syed We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Harrison and the team were so attentive…
Harrison and the team were so attentive and helpful! They made this process so easy for me :)
October 10, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Nina We greatly appreciate your 5-star review and the time you took to share your experience with Harrison and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Beckenham
Dear Antony We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Met with Harrison who was very helpful
Met with Harrison who was very helpful, friendly, knowledgeable and informative.
October 1, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Ms J Allison We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Great experience with leaders
Great experience with leaders, they were patient and attentive. With special thanks to Harrison who really went beyond expectations.
October 1, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear David We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Professional
Very nice staff, professional and helpful. Highly recommend.
September 27, 2025
Unprompted review
Reply from Leaders - Beckenham
Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Leaders are amazing couldn’t thank the…
Leaders are amazing couldn’t thank the beckenham branch enough for their help in finding a property to rent!
September 24, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Will
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
First Time Landlords
Fantastic experience with the team at Leaders. Shuk took me through a seamless experience of letting out our property. As first time landlords this was quite daunting but we were kept up to date the whole way through!
September 24, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Emma Jane
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Lillie was amazing
Lillie was amazing! She really went above and beyond to confirm our viewing. Definitely recommend !!!
September 20, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Sabruskia Bonval
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
An amazing experience with Molly my…
An amazing experience with Molly my letting agent she is amazing cannot thank you her enough!
September 24, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Margaret Louise
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
A big thank you to summer for her…
A big thank you to summer for her support with our letting process.
September 2, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Jessie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
We are very pleased with leader s our…
We are very pleased with leader s our agent summer has been very supportive and helpful when we needed any information she was easy to contact
Jackie and Colin
September 15, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear CustomerJackie We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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