I had a great experience with Jake viewing a property. He was friendly, professional and made the whole process feel really easy and comfortable. I would definitely recommend Jake to anyone looking fo... See more
Location
Switch location73 High Street, BR3 1AN Beckenham, GB
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See what reviewers are saying
Summer has been fantastic from start to finish. She was professional, approachable, and kept me updated at every stage, making the whole process smooth and stress free. What stood out most was her gen... See more
Company replied
I had a great experience with Leaders Beckenham, especially Molly Lucking, who handled our tenancy from start to finish. Molly was professional, responsive, and very supportive throughout the entire p... See more
Company replied
Leaders have let my property and then sold it over a period of 4 years. They have been consistently helpful, knowledgable and supportive and I would highly recommend them as an Estate Agent. In partic... See more
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Beckenham
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
73 High Street, BR3 1AN, Beckenham, United Kingdom
4.8
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional and good communication
Thanks to the team at Leaders Beckenham, Adrian and Riz, for helping to find and purchase my new home. I've just moved in and grateful for their support throughout the process and making sure it all went smoothly.
December 1, 2023
Unprompted review
Very good experience of Leaders
Adrian at Leaders was helpful, prompt to reply and skilled in dealing with all aspects of the sale. I highly recommend him, I had a really good experience of Leaders.
July 1, 2023
Unprompted review
Worst ever estate agency
Worst ever estate agency! Took our deposit back so how much We earn to rent a property and good to go, but after two weeks apparently online hub decline to rent from them as We not earn enough to pay rent! What !!??? Then We wait 3 weeks after 1emails and calls , they return our deposit ! Never ever use them agin!!
May 5, 2023
Unprompted review
Reply from Leaders - Beckenham
Dear Elena,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Selling my flat couldn’t have been…
Selling my flat couldn’t have been easier and hassle free. Adrian Burch from the Beckenham branch was most helpful and always ready to answer questions and give advice which meant that a buyer was found quickly. Lily Francis was always charming and a pleasure to contact. Both were most professional and I felt very comfortable working with them from beginning to completion.
January 27, 2023
Unprompted review
Reply from Leaders - Beckenham
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Couldn’t recommend more!
Adrian & Lily at the Beckenham branch were professional, caring and understanding throughout the whole process and went above and beyond to help us meet a difficult deadline. Couldn’t recommend them more!
October 21, 2022
Unprompted review
Reply from Leaders - Beckenham
Dear Harrison
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great service at Leaders Beckenham
Really happy with my experience buying a property from Leaders Beckenham. Lily and Adrian were extremely helpful every step of the way, prompt to respond to queries and went above and beyond in terms of chasing replies from other parties!
August 1, 2022
Unprompted review
Reply from Leaders - Beckenham
Dear Roz
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Highly Recommend
Adrian and his team went above and beyond in facilitating the sale of our property. If I could give more stars I would - cannot rate them highly enough for their professionalism, friendliness and their ability to manage all parties when things got a bit tricky. Wouldn't hesitate to use Leaders again in the future.
May 23, 2022
Unprompted review
Reply from Leaders - Beckenham
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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