Lucy has been incredibly kind, patient and helpful throughout the whole process. She always answered our queries promptly and supported us at every step. She was very accommodating with viewings and m... See more
Location
Switch location20-21 Church Road, BR2 0EG Bromley, GB
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See what reviewers are saying
Jake was very helpful when showing me around a few flats I was interested in. He had great knowledge around properties and the local area and matched my property criteria with suitable properties that... See more
Company replied
Jake and Lucy has been helpful, friendly and responsive in organising viewings and follow on work for sorting out the tenancy. I'm able to contact them and get a response back in a timely manner w... See more
Jake is really friendly and professional and always takes time to check in to see how my property search is going and if anything on my search criteria has change. Very quick to send me new propertie... See more
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Bromley
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
20-21 Church Road, BR2 0EG, Bromley, United Kingdom
4.8
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Fantastic
I had a fantastic experience with Leaders.
Their team was incredibly helpful, friendly, and knowledgeable, especially Harrison who showed us around, which made the whole process smooth and stress free. Highly recommend.
September 30, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Hayley Barnes We greatly appreciate your 5-star review and the time you took to share your experience with Harrison and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Amazing service provided
Amazing service provided, all requests dealt with promptly and professionally and brilliant customer service.
I’d like to single out Harrison, who has been a great ambassador for the company.
September 30, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Imran Tariq-Syed We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Bromley
Dear Felipe da Silva Almeida
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Moly was very patient and friendly, and helped us to manage the dates and rent more affordably
The member of the agency Molly, was very patient and helped to do friendly negotiation with the landlord.
September 29, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Carlandio de Jesus Oliveira
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Fantastic work Leaders and Molly
Leaders have been helping me with renting my property for the last 15 years and they are very good at it and supportive. I only had 7 working days in between tenants to prepare the property with quite a lot to do and be ready for the new tenant. Molly from Leaders was very good and efficient in helping me with finding the right people to do the job. She even answered my phone call on her day off to help. Really appreciate it.
September 11, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Lionel Oo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Summer has been so helpful and dealt…
Summer has been so helpful and dealt with all my questions in a timely manner, I appreciated the time that she gave me. A very professional lady.
September 24, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Jackie Tracey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Such a great team!
Such a stress free experience! All the team at Leaders were so polite and helpful. Such a lovely team!
September 18, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Sophie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Great job Summer!
Thank you Summer for your help really appreciate that you are amazing!
September 15, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Mimoza We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Recommend Molly
Molly was amazing and very helpful and quick to respond to any of my queries I had.
September 4, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Millie We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A really good agent.
It's always a pleasure to deal with Molly. She is friendly, responsive, trustworthy and patient. I've got a lot of faith in her.
September 4, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Phil Shirley We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Cannot thank Molly enough for her hard…
Cannot thank Molly enough for her hard work with helping us find a property!
August 30, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Mia Small We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thank you Molly for all your help.
August 29, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Claire Arthurs We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Professional & friendly thank you Molly…
Professional & friendly thank you Molly for your assistance.
August 29, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Layla Patching We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A big thank you to Molly for all her…
A big thank you to Molly for all her help!
August 21, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Lacie We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thank you so much Molly although we…
Thank you so much Molly although we didn’t proceed with the property your guidance, professionalism and attention to detail during viewing properties was amazing! If any one is looking for a trustworthy estate agent Molly is your person! I could not recommend enough !!
August 28, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Harry Reed We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thank you Molly for all your help- I…
Thank you Molly for all your help- I appreciate you being so kind, efficient and thorough.
August 28, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Fatima Sharifee We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Molly from Leaders Estate Agents has…
Molly from Leaders Estate Agents has been amazing in helping us with viewings and guiding us through the contract process for our two-bedroom flat. She has been professional, friendly, and supportive throughout, making the whole experience smooth and stress-free. Would definitely recommend her and Leaders for anyone looking to rent.
August 28, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Lachi We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Amazing service
Cannot thank Molly enough for her amazing service and high level of knowledge!
August 26, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Ashleigh We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Well played Harrison
Registered, sent details of properties quickly and managed to get in early and secure the perfect property with minimal fuss. Harrison dealt with everything thrown his way.
August 28, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Derek King We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Summer was brilliant
Summer was brilliant! She listened to what we needed, found the perfect property and made everything simple and hassle-free. Highly recommend!
August 27, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Rada We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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