Lucy has been incredibly kind, patient and helpful throughout the whole process. She always answered our queries promptly and supported us at every step. She was very accommodating with viewings and m... See more
Location
Switch location20-21 Church Road, BR2 0EG Bromley, GB
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See what reviewers are saying
Jake was very helpful when showing me around a few flats I was interested in. He had great knowledge around properties and the local area and matched my property criteria with suitable properties that... See more
Company replied
Jake and Lucy has been helpful, friendly and responsive in organising viewings and follow on work for sorting out the tenancy. I'm able to contact them and get a response back in a timely manner w... See more
Jake is really friendly and professional and always takes time to check in to see how my property search is going and if anything on my search criteria has change. Very quick to send me new propertie... See more
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Bromley
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
20-21 Church Road, BR2 0EG, Bromley, United Kingdom
4.8
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Summer was very friendly and helpful…
Summer was very friendly and helpful despite being in the office on her own and manning the phone at the same time
August 22, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Matthew We greatly appreciate your 5-star review and the time you took to share your experience with Summer . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Great service quick and easy
Great service quick and easy.
Thank you to summar who really helped us on all documentation and guidance.
M giving five star cuz it was very easy and summar was very helpful Thanks again.
August 8, 2025
Unprompted review
Lovely service
Lovely service - clear communication and great knowledge of business. Thank you Summer for all you have done!
July 30, 2025
Unprompted review
Summer was very kind to me
Summer was very kind to me. I was unable to make a viewing in person, yet she did everything to make the experience seamless for me.
August 7, 2025
Unprompted review
Thank you to Summer for your help and…
Thank you to Summer for your help and guidance!
August 5, 2025
Unprompted review
Molly Lucking
Kudos to Molly Lucking – very professional and responsive service. She made the rental process smooth and stress-free, arranged timely viewings, and provided great insight. Highly recommended for her reliability, commitment, and efficiency.
July 26, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Amit
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Thank you so much for making the…
Thank you so much for making the process stress free, we’re first time movers and Molly has made it simple. Thank you guys
July 28, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Rickae Brown
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Molly was amazing
Molly was amazing ! She made the whole process of finding a rental quick, easy and stress-free. Super friendly, responsive and knew exactly what I was looking for. Couldn’t recommend her more!
July 23, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Katie Hawker
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Very efficient and informative.
I would strongly recommend Leaders Estate Agents.
I was very apprehensive about renting a property for the first time but thanks to Molly who handled my search, I was put at ease straight away. Molly was very friendly and approachable but also extra professional. Whenever I had a query she was very prompt to get back to me with answers and kept me informed of every step of the process. Thanks to Molly my fears were unfounded.
Well done leaders and thank you Molly.
June 27, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Michael
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Thank you Molly
Thank you Molly for your help, really appreciate it 😊
July 16, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Nicola Reed
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Molly Lucking
Molly is professional, friendly and extremely helpful. She has gone the extra mile to make sure we are happy with the services on offer.
April 9, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Abigail
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Molly was incredibly helpful throughout…
Molly was incredibly helpful throughout the whole process of helping me rent a flat. She was professional, friendly, and always quick to respond to any questions. Made the experience completely stress-free — couldn’t have asked for better support! Thank you Molly
July 21, 2025
Unprompted review
Reply from Leaders - Bromley
Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Everything went very smoothly
Everything went very smoothly. Molly was really very helpful during the entire process.
July 18, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Aryan Gupta
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Summer was great
Summer was great! Was available and attentive to our needs.
July 7, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Laura
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
thanks y’all
thanks y’all! this has been a really nice experience so far!
July 17, 2025
Unprompted review
Reply from Leaders - Bromley
Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Summar was great
Summar was great, answered all our questions out of working hours too
July 11, 2025
Unprompted review
Reply from Leaders - Bromley
Dear Habiba
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Great Service
Harrison was very quick to respond to me, helpful and happy to assist in any way. Very pleased with the service.
June 26, 2025
Unprompted review
Very professional and efficient
I was corresponding with Harrison today and I must say I found that he was very professional and efficient in organising / scheduling my viewing today. Thank you!
June 25, 2025
Unprompted review
Summer has been amazing!
Summer has been amazing! She has made the whole process go super smooth ahead of moving in. Thank you!
June 20, 2025
Unprompted review
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