Leaders - Bromley Reviews 

144
TrustScore 5 out of 5

4.8

20-21 Church Road, BR2 0EG Bromley, GB


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Rated 5 out of 5 stars

Lucy has been incredibly kind, patient and helpful throughout the whole process. She always answered our queries promptly and supported us at every step. She was very accommodating with viewings and m... See more

Rated 5 out of 5 stars

Jake was very helpful when showing me around a few flats I was interested in. He had great knowledge around properties and the local area and matched my property criteria with suitable properties that... See more

Company replied

Rated 5 out of 5 stars

Jake and Lucy has been helpful, friendly and responsive in organising viewings and follow on work for sorting out the tenancy. I'm able to contact them and get a response back in a timely manner w... See more

Rated 5 out of 5 stars

Jake is really friendly and professional and always takes time to check in to see how my property search is going and if anything on my search criteria has change. Very quick to send me new propertie... See more


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Bromley

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 20-21 Church Road, BR2 0EG, Bromley, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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4.8

All reviews

(144)

2,169 reviews in the last 12 months

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Rated 5 out of 5 stars

Renting from Leaders Bromley Office

Renting from Leaders Bromley Office. Summer has been really, really helpful and supportive with all the forms and processes necessary during setting up our first rental.
Can’t praise her friendly professionalism enough.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Housing enquiry

I recently enquired about housing in the Bromley area, Harrison from the Bromley branch was amazing help providing excellent advice and gave me some great insight to my options. Top class service, thank you again!

April 23, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear Lucas

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Harrison a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Rental enquiry

Contacted Leaders estate agents spoke to Summer who was very helpful with all the information regarding a rental property. She was very thorough and double checked all the information.

June 12, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear DG

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Summer a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Had a positive experience with Leaders

Had a positive experience with Leaders. Shuk was very pleasant, and made the experience of letting out my property a very seamless one, and they found perfect tenants for me too :)
Highly recommended!

May 26, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear Sarah

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Shuk a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with summer! She is extremely friendly and helpful. Her communication is great, she is very reliable and I am really appreciative for all her help. I’d highly recommend her to anyone!

June 9, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear Chloe

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Summer a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Summer

Doing everything to help, very professional, and knowledgeable .
Happy days

June 7, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear Ram
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

A massive thank you to Summer from…

A massive thank you to Summer from leaders in Bromley, I called for a property and within the hour I was booked into a viewing that met all my needs and requirements. I am so grateful for the service I received. Thank you!

June 7, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear Isabella
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I went to view a property and a lovely…

I went to view a property and a lovely lady called Summer was so helpful throughout the show round.
Would highly recommend Summer in the future for anyone looking at properties.
Great asset to the company.
Thank you so much Summer.

June 4, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear Jodie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Summer was absolutely amazing

I would like say a big thank you to Summer for showing us around this 3 bedroom property Summer was extremely knowledgeable and professional. Unfortunately this property was not suitable for our needs.
Summer has since forwarded us some more properties to view.

May 23, 2025
Unprompted review
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Reply from Leaders - Bromley

Dear Tara
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Summer. Her endless support and encouragement to help me through the process of finding the perfect property was unmatched. Her communication and support was amazing thank you for all you’ve done!

June 5, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear Sharon Attree
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Summer from leaders Bromley office was…

Summer from leaders Bromley office was amazing with booking me into a viewing the same day I enquired. She was so lovely and kind most helpful person I have met in this industry will definitely go to her in the future. Thank you summer!

May 14, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear Darcy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Outstanding Service - thank you Summer O'Grady

I had an amazing experience renting a house with the help of Summer. From the very beginning, she was incredibly professional, approachable, and genuinely helpful. She guided me through every step of the process with clarity and efficiency, always making time to answer my questions and ensure everything went smoothly. Her attention to detail and friendly attitude made the entire experience stress-free and enjoyable. I truly appreciated her dedication and support—she went above and beyond. I wouldn’t hesitate to recommend Summer to anyone. Thank you again!

May 31, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear Maggie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

A big thank you to Summer from the…

A big thank you to Summer from the Bromley office who made my experience with leaders amazing.
She helped me with my million questions and was contactable all hours without hesitation. Thank you Summer for all your help and support.

June 6, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

This was my first time renting a…

This was my first time renting a property and I cannot be happier. Summer helped me with all my issues and concerns. All her hard work and dedication to making this possible will not go unnoticed. Thank you again.

June 4, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear Miss Chiara Connolly
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Highly recommend

Highly recommend. I used Summer O'Grady at Leaders for the whole rental process. She knows her stuff and made renting a property a breeze. Very helpful.
Would definitely use again.

March 1, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Thank you Summer for all your support…

Thank you Summer for all your support and Help through my move in process you have made it 10x better. Thank you

June 5, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear Louis Humm
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I had an amazing experience working…

I had an amazing experience working with leaders to rent my new home - I would not of been able to do it without the help from letting agent Summer. Thank you for your communication and endless help.

June 6, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Dear David Davies
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

We found Danika at Leaders Bromley to…

We found Danika at Leaders Bromley to be especially helpful in dealing with our property!

May 13, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

The personal touch

The personal touch: My Property Manager (Danika) was excellent. All requests were dealt with efficiently and with courtesy. Solutions were found to problems and staff other than our Property Manager were extremely helpful and pro-active. The all-round service provided meant I could rest assured any issues would be handled well.

May 22, 2025
Unprompted review
Leaders  - Bromley logo

Reply from Leaders - Bromley

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

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