Lucy has been incredibly kind, patient and helpful throughout the whole process. She always answered our queries promptly and supported us at every step. She was very accommodating with viewings and m... See more
Location
Switch location20-21 Church Road, BR2 0EG Bromley, GB
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See what reviewers are saying
Jake was very helpful when showing me around a few flats I was interested in. He had great knowledge around properties and the local area and matched my property criteria with suitable properties that... See more
Company replied
Jake and Lucy has been helpful, friendly and responsive in organising viewings and follow on work for sorting out the tenancy. I'm able to contact them and get a response back in a timely manner w... See more
Jake is really friendly and professional and always takes time to check in to see how my property search is going and if anything on my search criteria has change. Very quick to send me new propertie... See more
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Bromley
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
20-21 Church Road, BR2 0EG, Bromley, United Kingdom
4.8
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
APPALLING
APPALLING! Landlords nightmare.
Total lack of communication, you have to chase Head Office to get staff to respond promptly to any queries. Limited recourse regarding damage done to the flat by tenant.
November 17, 2024
Unprompted review
Reply from Leaders - Bromley
Good Afternoon
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
Supercalifragilisticexpialidocious is…
Supercalifragilisticexpialidocious is the best description for my experience with Leaders Bromley. Helena and Will have been absolutely great from start to finish. I highly recommend.
February 17, 2022
Unprompted review
Reply from Leaders - Bromley
Dear Yvonne,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Leaders Bromley…
I recently transferred a rental property to Leaders. Fiona Minnett, the manager of the Bromley office has been brilliant from Day 1. She and Alex Peters have my unreserved admiration for their help in refurbishing, marketing and getting the property tenanted in a remarkably short time. I have no hesitation in giving 5 glittering stars to the Bromley Leaders team with special thanks to Fiona and Alex.
February 8, 2022
Unprompted review
Reply from Leaders - Bromley
Dear Michelle,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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